Rated 3.7 out of 5 by 81
Rated 5.0 out of 5.0 by M&M 44 M&M 44
Counter Staff was very friendly and helpful. Hotel was clean and comfortable.
February 28, 2014
Rated 1.0 out of 5.0 by Newt Business Trip
They just dont care. The keys dont work. I continually had to go up to my room then back to the front desk to get the key to work. I told the clerk that I wanted 5000 points for my inconvience and never even heard from a manager and never received the 5000 points. Forget about getting breakfast. Did it one day, then went somewhere else for the rest of my stay. This is a great example of how HI does not monitor their brand. I have been a member for 25 years and maintain a very high status with them but I am getting sick of the continued lack of service and franchise owners who just dont care.
February 25, 2014
Rated 3.0 out of 5.0 by Teri Marie Blue sky hotel with cloudy water
This hotel has a very nice updated lobby and amenities, with a wonderful gym and game room and pool, and the staff were so helpful and friendly from the desk clerk to the restaurant staff. Just one complaint: the bathrooms. The water in the shower, toilet and sink were brown, and the lavoratory faucet was installed incorrectly and hard to use, spraying up when turned on. There was also no exhaust fan.
January 28, 2014
Rated 4.0 out of 5.0 by dacreed Best overall value!
We love to stay at this Holidome when we visit family in Lawrence and have done so regularly for nearly 10 years to visit family. The kids love the pool and Jacuzzi, the adults love the restaurant and bar. Always a win/win. We were sad to see that they removed the Putt Putt area though.
We typically stay over the Christmas holiday for a few days and this year was a bit disappointing that the front desk staff wasn't aware of the schedule for the bar/restaurant and there wasn't any information posted on the door. We were told that they wouldn't serve breakfast on Christmas day, but learned later (too late) that they had indeed been open. But that is only a small inconvenience in an overall great experience.
January 2, 2014
Rated 4.0 out of 5.0 by Happy Holiday Christmas visit
I was in town to visit relatives for the holidays. The receptionist who checked us in was very friendly and helpful. The rooms looked and smelled clean. The restaurant served a delicious breakfast. I would definitely stay again.
January 2, 2014
Rated 3.0 out of 5.0 by coolgrandpa clean,good, food
Over the Christmas Holiday. The weather was quite cold outside and the kids were antsy. We decided to take our son &his family to the Lawrence KS Holiday Holidome The hotel was very clean. Also the staff was very helpful. We did experience cool water in the swimming pool & in the hot tub.(we were hoping for a WARM pool & HOT Tub experience.) When we complained to the staff . Maintenance came right over and checked the water temp. Sure enough the temp was off. It would take overnight to warm. The next morning both pools were a pleasure to be in. By the way did I mention that
check out time is 11am. Not much time to enjoy the WARM waters.(We did ask for a late check out. we were able to stay until noon) NOT exactly what we had in mind when we booked this.
December 31, 2013
Rated 4.0 out of 5.0 by HarleyDog Pleasant stay
The room was clean & comfortable. The restaurant was open Christmas morning (thankfully) and served a wonderful breakfast. Unfortunately when asked on Christmas Eve if it would be open Christmas morning, the desk clerk said no it wouldn't. Lack of communications, but a pleasant surprise.
This is the 3rd or 4th Christmas we have stayed and probably will continue the tradition.
December 29, 2013
Rated 3.0 out of 5.0 by Agondonter Christmas Eve
Super sweet employee Christmas Eve ,very quick check-in & afforded me late check-out. Christmas Day: I did not expect food to be available, however the in-room coffeemaker was not clean, so I was pretty bummed not to have coffee. Also the keypad on the phone, and the remote control were dirty. I left a note for the room attendant, as well as a small tip and a package of imported cookies. The morning attendant was not very pleasant. The hot tub was nice and HOT, which was the primary reason I stayed at this hotel. Thank you for working on Christmas, so that I might have a place to rest.
December 28, 2013