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Rated 3.7 out of 5 by 118 reviewers.
Rated 2.0 out of 5.0 by Great service but hotel lacks I was told that I would not recieve my IHG points for using this hotel. The bedroom smelled of smoke. Pool was decent and fun for kids but it closed promptly at 9pm. June 25, 2014
Rated 4.0 out of 5.0 by Recent stay June 2014 Hotel staff was great! The rooms were decent for their age and our overall 3 day stay was decent. Relatives liked the pool June 24, 2014
Rated 5.0 out of 5.0 by Fun Wedding Our family stayed at the HI Lawrence because we attended a family wedding. The service was great, the room was clean and bed was comfortable. It was convenient to just walk back to our room after the party. It was a positive experience. June 23, 2014
Rated 5.0 out of 5.0 by Excellent stay The staff were pleasant and the reception in the bar very nice. June 22, 2014
Rated 5.0 out of 5.0 by WILL STAY HERE AGAIN This property was clean, inviting, spacious rooms, a really nice indoor pool in an atrium setting, friendly staff, and in a quiet location. The pool does not open until 9 am which miffed my wife (who likes to do laps in the morning). And there are a number of rooms that overlook the atrium/pool. We did not stay in those rooms and I would not want to (noise, the rooms have a feel of being in an outdoor motel setting). Our room was a regular hotel type room and we were very happy with it. June 22, 2014
Rated 5.0 out of 5.0 by friendly and quiet always friendly and quiet, huge parking with easy access to rooms. very nice facility. June 22, 2014
Rated 4.0 out of 5.0 by Good decent hotel Very accommodating staff- rooms are clean- breakfast buffet just OK. Room AC seemed to be stuck at 64- moved it up but it always went back to that. Overall a good hotel though rooms could use refridgerators. I got a group rate so may not of been as happy if I had paid a higher rate. Hallways and entranceways are a bit outdated but rooms are clean June 21, 2014
Rated 5.0 out of 5.0 by NIce Hotel Friendly service at the front desk, nice clean rooms and good local beer selection in the bar. June 21, 2014
Rated 5.0 out of 5.0 by Great stay with great service The stay was very enjoyable. The people at the front desk were very friendly and helpful. The hotel was quiet and clean. We had a great stay and enjoyed the hotel and our room. I would recommend this hotel to anyone who is staying in the area. It was the perfect location for the events we participated in. June 17, 2014
Rated 3.0 out of 5.0 by Ok hotel stay We were here for a family wedding. Initially I was told that there were no king beds available in the hotel when I inquired if we could get one in the room block. I found them online via their web site and the person said that she had no control over their online inventory. When we arrived the front desk staff was really helpful at putting our group together. This was great for reuniting with family. The room was ok. I was glad we got the room with the fridge, not all have them and my family all used it because their rooms didn't have one. We had issues with our AC, it wasn't working for the first few days and then it was working in full force and our room was a freezer. We also had issues with fruit flies in our room. This was also the case in my brother and sister's rooms on either side of us. We didn't have any garbage in our room either. I heard complaints from all of my extended family about there not being breakfast included in the stay. This is so common now and would have been nice. There is a restaurant, but when you have a family of 5 you don't want to spend $9/person on a breakfast buffet. The pool was nice, but it's in the open air lobby. The AC was cranked so low that it made swimming not appealing because the air temp was so cold. The stay was so so. I would not choose to stay here again. June 16, 2014
Rated 5.0 out of 5.0 by Great Place To Stay Friendly efficient staff, nice rooms and good food. Overall a good place to stay that can fit many needs. June 13, 2014
Rated 2.0 out of 5.0 by Needs updated! Very outdated décor which gives a depressing feeling. Old smoke smell throughout. June 13, 2014
Rated 5.0 out of 5.0 by confortable be We stay here every year the staff is nice, rooms clean and comfortable. June 12, 2014
Rated 5.0 out of 5.0 by great hotel We greatly enjoyed our stay. Everything was perfect. Your breakfast buffet was amazing. Definitely look forward to staying with you Again. Your staff is so kind and caring. June 12, 2014
Rated 3.0 out of 5.0 by good service Since I was part of a wedding party, I would have liked to stay on the same floor as my other family members, however accepted what was given to me. My kids hit the pool first, and seemed to like it. We didn't eat there because we were too busy with the wedding and ate with them. The staff was kind enough to give us directions and provide a map of anywhere we wanted to go. They also let us check out late on short notice because the bride and groom decided to open their gifts in the hotel lobby. They were doing construction in the hotel which made us park by the dumpster, would not recommend parking there unless necessary because of the smell. Overall, a good visit. June 11, 2014
Rated 4.0 out of 5.0 by Reasonable place to stay with excellent service We stayed at this location due that all hotels in the Topeka, Kansas area were already booked 2-weeks in advance for the NHRA Drag Races, which we were not there for. We chose this location as it was close to HWY 70 making it a quick ride to Topeka. Only issues we encountered was a clogged drain in the tub and the maintenance people were quick to resolve and we were given a voucher for a free breakfast at their restaurant. Speaking of their restaurant, my mom and sister both ate their for dinner and stated that their burgers were very tasty. The food at the breakfast bar as well as ordering off the menu were very tasty and good. Staff service was a little slow, however, there were three wedding parties and their families staying so, as little busier than they might have expected to be. Otherwise, an uneventful stay, which I like. June 5, 2014
Rated 1.0 out of 5.0 by Bad experience first time from HI Not clean and had musty odors. Would not stay there again. June 1, 2014
Rated 1.0 out of 5.0 by Can't believe My family stayed here I am pretty upset the prices were increased on me after I had originally book the rooms I needed for my family. It was a surprise and we won't be coming back. May 31, 2014
Rated 4.0 out of 5.0 by Great Staff Front desk staff was friendly and check in was fast. The room was clean and comfortable. This was a last minute trip so took a chance and was pleasantly surprised. The hotel is under renovation but that was minor inconvenience. The entry and lobby are done very nicely. I would stay there again on my next visit back to Lawrence. May 30, 2014
Rated 5.0 out of 5.0 by Great stay! The hotel is convenient to I-70 and the KU campus. Plenty of restaurants within a 1-2 mile radius. Front desk staff was courteous, professional, and helpful. Had breakfast in the Heartlands restaurant for 9 days. Dennell, Miranda, and the rest of the staff (sorry I can't remember all the names) were very concerned with satisfying the customer and did an excellent job during my stay. Tables and booths were clean and neat. The buffet contained a good selection of items and was well maintained. The pool/hot tub was exceptional and a welcome site after a long day. Everyone greeted me with a smile and a "Hello" which means a lot to a person that travels on a regular basis. One negative was the amount of humidity in the room regardless of the AC setting. Nothing major but noticeable. Might be due to the proximity of the pool/hot tub. An excellent stay overall. May 30, 2014
Rated 5.0 out of 5.0 by Quiet Room, Pet Friendly We chose Holiday Inn because they are pet friendly. Our trip was a very quick one, and we were glad we could take our dog along. Having said that, when making the reservation, I mentioned 2 times that we would have a dog with us, but when we checed in, they didn't know that, and had to reassign us to a different room. Not a big deal, just seemed odd since I had mentioned it twice. The room itself was clean and very quiet. I've stayed there twice now, and both times felt like both rooms were very quiet. Good night's sleep! May 28, 2014
Rated 5.0 out of 5.0 by Comfortable. Maid did not clean bathroom after first night. No bathmat replaced either. May 28, 2014
Rated 3.0 out of 5.0 by Hair in bed I arrived very late and did not inspect my room. It wasn't until I awoke the next morning that I found a massive amount of dark hair between the sheets at the foot of my bed. I did tell the desk clerk and she offered a free breakfast of which I did not accept as I was leaving immediately. I felt like something else should have been offered like a complimentary stay or extra points, but that was not offered. The hotel itself was very clean and comfortable and I'm sure this was an isolated instance, but yet it was not handled properly. May 27, 2014
Rated 3.0 out of 5.0 by This is an old an tired property..... This is one of those old Holidome type properties. It has room cooling, not Air Conditioning! The humidity levels caused by the pool and the lack of an A/C system capable of removing humidity, causes a damp wet feeling. When I went to pack, even my clothes felt damp! The air cooling is simply cool air blown across cooling pipes. One good note was the breakfast buffet and the wait staff in the restaurant. The fruit tasted like it was fresh cut every morning, and the staff was very attentive and friendly. May 25, 2014
Rated 1.0 out of 5.0 by disappointed Our family stays in Holiday Inns several times a year. This hotel doesn't feel or behave like a Holiday Inn. We stayed there during a soccer tournament weekend with the team. We learned upon check in that we do not receive any points since we were in a group plan. When I questioned that, the front desk attendant just smiled and didn't acknowledge I was upset. Also, the "kids eat free" did not apply to us either since we were part of a group plan. The breakfast buffet was not good food. Very bland and not worth the cost. We paid more than the rate that was listed on the holiday inn website so I am not sure why we didn't receive points and had to pay for breakfast. I was very disappointed in this hotel. May 15, 2014
Rated 4.0 out of 5.0 by Breakfast Should be complementary as it is in most all other Holiday Inn Express April 27, 2014
Rated 3.0 out of 5.0 Never accept the corner room I had made reservation for single King bed, but when checking in I was told that they gave me 2 twin beds, the receptionist was very kind to switch my room to a king size, but didn't realize how annoying that room was. Room 401 is on the corner in front of the elevator. You hear everything all night, the rooms have a balcony which is shared by all occupants on each floor, like a U shape, the entrance to that balcony is either from the rooms or at the tip of the U, my room is at the tip of the U, so I not only could hear the elevator all night, but also everytime someone walked to their rooms using the balcony path I could hear them too. Surprisingly I slept well during the day, probably because everyone was gone. I did like the customer service, the restaurant and everything else. I would highly recommend never to accept the room that is near the elevator though. Thanks for everything. April 2, 2014
Rated 5.0 out of 5.0 by Nice Fresh Look It had been awhile since I had stayed at this location. Pool area had been updated and everything looked fresh and clean. March 31, 2014
Rated 5.0 out of 5.0 by great staff staff is excellent here! Rooms very nice and spacious March 24, 2014
Rated 5.0 out of 5.0 by M&M 44 Counter Staff was very friendly and helpful. Hotel was clean and comfortable. February 28, 2014
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