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Rated 3.9 out of 5 by 167 reviewers.
Rated 5.0 out of 5.0 by Updating and looking good! Staff was very accommodating. Willing to change my room for my convenience! Excellent breakfast. Bar/restaurant has EXCELLENT hot wings. They need to update to scan cards for room and access tho. I enjoyed my experience, and would be happy to return. November 2, 2014
Rated 4.0 out of 5.0 by Great location Just off the Kansas Turnpike this is a great location and easy to get to and from. Has an indoor pool, which we have never used, but it always looks inviting and is located in the lobby area. Great for kids. Staff has always been great and provide great service. November 1, 2014
Rated 5.0 out of 5.0 by Very comfortable bed, nice pool spa area Very nice accommodations for the price. Everything went well except for restaurant experience where entire meal was not provided as listed on menu. Missing item was later given as a take out when staff was queried.. What concerns me is that the manager said server claimed that we expressed that we did not want our salad, when in actuality, there was never any conversation about it and we only noticed that it was supposed to be included with the meal after we exited when seeing the menu posted in elevator. Odd October 26, 2014
Rated 4.0 out of 5.0 by Great conference site Roomy comfortable atmosphere. The staff takes very good care of their guests and are always polite. October 24, 2014
Rated 4.0 out of 5.0 by very friendly front desk staff getting to the upper floors is tricky, there are only few elevators; some rooms have no outside windows - they just face the interior swimming pool/atrium October 23, 2014
Rated 4.0 out of 5.0 by Overall Assessment The facility is ideally located and attractive. I would guess that it has been retrofitted for fire control sprinklers, because the ceilings in the hallways are only about 7' high - this is a minor inconvenience for visiting 7-foot-tall basketball players! TV channels are limited - no Fox News channel for example. Personnel were courteous and competent; their uniforms might be improved to advantage. Because the hotel is right beside the most-used major Interstate Highway in Kansas and is located in a culturally diverse city with a large university, it would be a great idea to incorporate a new first-class restaurant in the hotel that stays open 24/7, 365 days a year. There are many events in Lawrence at all times of day and year whose attendees would flock to such a place. October 23, 2014
Rated 4.0 out of 5.0 by Good Value Hotel This hotel is good value for money. It is not fancy. The decor and fittings can use an upgrade. But the rooms are clean and the staff are very friendly. If you're looking for a no-frills option in the area, then I would recommend this hotel. October 21, 2014
Rated 3.0 out of 5.0 by Did not meet expectations Would have been nice if a hot breakfast had been included in the price of the room. October 16, 2014
Rated 5.0 out of 5.0 by Comfortable and Inviting This facility is very comfortable and inviting. Thoroughly enjoyed my week long stay. October 16, 2014
Rated 5.0 out of 5.0 by Unexpected pleasure It was a great experience. There was a national dog show at the hotel that weekend but everything was still great! It was quiet and comfortable. We will stay again! October 16, 2014
Rated 5.0 out of 5.0 by great stay Room was comfortable, staff was nice. I encountered no problems staying here. October 15, 2014
Rated 4.0 out of 5.0 by Great Stay Apart from the consistent courtesy and hospitality that this hotel offers what impresses me most is the number of selection of pillows offered. October 13, 2014
Rated 4.0 out of 5.0 by Comfortable room Overall very pleased with room and service. The hotel staff were very courteous and helpful. When I needed help to access the internet, the young lady at the front desk was very help. The room rate was a good value and I would stay at this hotel again in the future. October 13, 2014
Rated 4.0 out of 5.0 by A good night's sleep Thank you for the good night's sleep and the care to make things right... October 11, 2014
Rated 3.0 out of 5.0 by It is alright for a one night stay. It is alright for one night stay on business/short visit and you just need somewhere to sleep. The lobby area and restaurant area are nice but the rooms are not up to date compared to other hotel chains that I stay at and it did not have clean/fresh smell. It seems like this may be an older Holiday Inn property. It has an atrium with the pool in the lobby area like some of the old Holiday Inn (Holidome’s) had and not a big fan of that type of pool location. I have had similar issues at other older Holiday Inn hotels. I would not want to stay more than a couple nights, but it is not bad for the price. Also, it did not seem like there were enough staff at the check-in/front desk. October 10, 2014
Rated 5.0 out of 5.0 by comfortable bed We forgot something valuable in one of the drawers. Housekeeping returned it to the office October 8, 2014
Rated 5.0 out of 5.0 by Homecoming Stay Had a great stay for the Homecoming weekend. Would definitely recommend this to any and all people traveling to Lawrence! October 7, 2014
Rated 2.0 out of 5.0 by No mini fridge or microwave I will not stay at this hotel again unless it is the LAST room available in Lawrence. Dingy, dark, much in need of a cosmetic make over. No mini fridge or microwave. No free breakfast. Room faced the pool and had no window to the outdoors. Very small elevator. LOW ceilings in hallways - good thing we are not tall. I will say it was clean and very easy to get in and out of due to the traffic lights. Just not a place I would choose again. Very disappointed. September 24, 2014
Rated 5.0 out of 5.0 by Great Stay Staff was friendly. Rooms where clean. Price is fair if it last minute. September 23, 2014
Rated 4.0 out of 5.0 by Nine on a Ten-Point Scale As Brad Pitt said to Andy Garcia in "Oceans Twelve," "I have two words for you: minibar." (ha!) Also, I had to walk about a mile and a half to get ice, and the ice bucket was barely larger than the glasses. I understand theft has probably changed the ice bucket size/quality, but I shouldn't have to pack a lunch to get to the ice machine. Having said that, this hotel's staff made my visit extremely enjoyable, from the young man at the front desk when I checked in to three technicians/assistants I utilized. FANTASTIC attitudes and kindness. The wifi connection process was easy and swift. The note on the desk telling me how to utilize the wifi service was very helpful. The fact that the telephone numbers and coordinating services listed on the phone didn't include "Front Desk" stumped me, but I gave the ol' zero a try and it worked. September 23, 2014
Rated 4.0 out of 5.0 by Business Trip The only complaint was the Hotel smelled its age. If that make since, but it wouldn't stop me from staying there again. Everything else was great. September 22, 2014
Rated 4.0 out of 5.0 by good location convenient location; friendly staff; hotel cleaning services could be bumped up a notch September 8, 2014
Rated 5.0 out of 5.0 by Good location and easy truck parking I like this location for many reasons. The staff is very friendly and their rooms are very clean. I will stay here every time I am in the area. September 7, 2014
Rated 5.0 out of 5.0 by NIce stay at comfortable hotel NIce welcome at front desk and friendly staff in the restaurant, really liked the Boulevard Beer selection. September 6, 2014
Rated 5.0 out of 5.0 by comfortable stay From checkin to departure, our stay was comfortable and the staff was very friendly and helpful. September 3, 2014
Rated 5.0 out of 5.0 by Great service! The staff at this hotel was one of the friendliest I've experienced in a long time! The room was very comfortable and quiet. It is odd to walk into the hotel and smell the chlorine and hear the pool noise in the open area where the pool is, but you get used to it quickly. The elevator was quite a ways from my room also, so I found the stairs easier in most instances. I was here for a quick business trip and would definitely stay again if I was needing something on that side of town. August 31, 2014
Rated 5.0 out of 5.0 by cutomer service Iamin the serviceindustry and stay at a few hotels throughout the year. The staff here in Lawrence were OUTSTANDING! Fromthe front desk to servers in the resturaunt, they all made me feel like they had my best interests at heart during my stay. August 27, 2014
Rated 5.0 out of 5.0 by Lawrence ks trip Great stay, hotel showing some wear, front desk clerk was slightly demeaning over the reduced rate I received location is awesome. I always try to stay at a IHG hotel when traveling August 25, 2014
Rated 5.0 out of 5.0 by Very friendly staff The staff at this hotel was very friendly and helpful. August 24, 2014
Rated 3.0 out of 5.0 by Yikes 80;s hotel in 2014 Sorry to say probably the worse HI I have stayed in. The bar guys are very good, location, ambience are not good, bizarre chlorine infused hotel due to pool location. Rooms good size although a little dated and ground floor rooms smelt very damp, requested a move. August 24, 2014
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