Rated 3.8 out of 5 by 131
Rated 5.0 out of 5.0 by DaphneL Holiday Inn in Lawrence
This Holiday Inn is pet friendly which was great as I traveled with my Pomeranian. The rooms were clean, comfortable, and we were able to get a good night's rest before resuming our travel.
The staff was helpful and friendly. I have stayed at this location on a number of occasions when traveling through this area and will continue to pick this Holiday Inn for my future travels.
July 16, 2013
Rated 4.0 out of 5.0 by cfpmts room was great
The last 3 hotels I have stayed at in 3 different towns all had a problem. First one: dirty kleenex on night stand when I checked in and still there when I left. Second one: brown stuff smeared on outside of bath tub. Don't know what it was, because no one got back to me. Also the key card was totally different and no one exlained it to me. Third one: bathroom fan was excessivly loud and could not turn it off. Didn't sleep very well because of it.
This room was great. Once I decided to turn the A/C off during the first night, I slept like a rock. Turned it off the other 2 nights, and slept very well. Room was clean. Thank you for a great experience. Will recommend this hotel.
July 3, 2013
Rated 2.0 out of 5.0 by GarryFlorida Bad Staff and Worst House Keeping
Never think, if it says Holiday Inn, it is going to be Holiday Inn Franchise that you are used to. At times it can be different experience. I travelled to Lawrence with family on conference. We reached there at 1 PM driviung from Kansa city International Airport flying from Florida. The room was not given to us till 3:30 out of 300 room hotel that looked pretty empty.
There were at least 3 other families were waiting for the room. The reason was it is Sunday and they did not have house keeping to clean the rooms.
Then you reach the room, it has that SMELL, worn out carpet, old style 8 feet ceiling. You feel like you are in some low lying street Motel rather than high priced room of Holiday Inn.
Bathrooms are dirty, stains everywhere, no exhaust fan. Tub is not draining properly, worn out shower curtain.
You try to change the room, they say they don't have anything available and said other room is not going to be much different.
Being from Florida, we are not use to Indoor Pools giving that Chlorine Smell all the time.
Bottom line, I will caution, do not think if the franchise is Holiday Inn that you will get the service you are accustomed to.
June 18, 2013
Rated 4.0 out of 5.0 by jc10 good hotel
Resturant needs to be brought up to the standard of the hotel the service in the resturant is poor the people that work there only worry about finising work and leaving not there customers
The food is good and would get more business if it kept better hours and not push people out when they do have good business
May 30, 2013
Rated 3.0 out of 5.0 by catlo Bad Odor in Room
This hotel accepts pets and one had obviously stayed and "used" the room. The hotel was full because of KU's graduation activities; so, changing rooms was not an option. The maid services was not very good. We had to ask for clean glasses and soap, twice. Otherwise, the buffet breakfasts were very good and the room was large enough, etc.
May 26, 2013
Rated 5.0 out of 5.0 by Dad123 Great stay
Room was comfortable and clean. Housekeeping staff was very efficient. Restaurant and bar had good food and excellent service.
Front desk staff was helpful and very friendly.
May 25, 2013
Rated 5.0 out of 5.0 by Shockerfan Great customer service!
I recently stayed at this venue and attended a conference there. The staff were friendly, helpful and very attentive to the needs of our group. I would recommend this hotel to anyone traveling through the area or hosting a conference or large group event.
May 8, 2013
Rated 3.0 out of 5.0 by GuestofHorror Good Pool
This was my last stop before I got to Fort Riley, KS. and it was undergoing some improvements in the lobby area. The hot tub was extra large to accommodate more than just a few people but the timer dial was broken (at the time) and didn't shut off in the allotted time so be watchful of the timer-LOL!
I did address this with the staff but I'm not sure if the issue was fixed at the time of the review. Other than that it was an ok stay, not the 4.0 I was expecting.
May 7, 2013
Rated 3.0 out of 5.0 by Kh63 Family getaway
We had 4 rooms in our party. We asked for later checkout and 2 of the rooms had housekeeping knocking on door early. We had late checkout so we could go to church and then change afterwards, none of our keys worked and had to be rescanned before we could use them. It would have been nice if we were told that when we asked for later checkout. One room had my young niece and baby and they went swimming during that time and person at desk was a little rude when she said she couldn't get in. The room price for that weekend was a little high also. We choose this hotel due to sons church east lake there.
May 3, 2013
Rated 3.0 out of 5.0 by LLM12 Could have been better
Room was very small, no in room refrigerator, maid service was poor, restaurant got order wrong, overall not the best stay for the price. Disappointing
April 17, 2013
Rated 1.0 out of 5.0 by SOLJustice Hmmmmm.....
No microwave, No refrigerator, No breakfast, terrible TV, nothing more to say.
April 14, 2013
Rated 5.0 out of 5.0 by LB13 Very relaxing time
We came as part of a convention, which is a busy time, and the staff was very courteous and professional. The room was very clean and the service was great. We had daily room service and our room was kept clean. Thanks for a great experience!
April 14, 2013
Rated 5.0 out of 5.0 by Merideth62185 Front Desk was great.
Tyler at the front desk was so much help. He was always busy but smiled and was courteous.
The room was great. It was clean, spacious and the bed was so comfortable I slept good.
I was there for a convention and the hotel was very busy. We were all treated well and I really enjoyed the convention so much better because the staff was so kind and friendly.
The food in both the café and bar was good. My hamburger was undercooked and when I sent it back it still came out undercooked. The rest of the food was good. .
The only complaint I would have is the Hot Tub was always full of children and never hot so I could not relax in it the way I planned to after a day of convention.
We have had this convention here before and I am looking forward to having it there again.
April 12, 2013
Rated 2.0 out of 5.0 by Zipper Lawrence Holiday Inn "Stay"
I normally stay at the Holiday Inn Express. They were completely booked, so we stayed at the H/Inn. Crowded, noisy, poor breakfast faire, and to top it off, the plumbing in the bathroom leaked and I woke up to a flooded floor. Will not return to a "Holiday Inn". I will contiinue to stay at your "Express" hotels.
April 12, 2013
Rated 2.0 out of 5.0 by protias Terrible sleep
I would have figured the beds would be more comfortable, especially for the price. The beds were way too hard. I probably would have gotten a better night's sleep on the floor. The pillows are also ~3/4 the size of a normal pillow, so good luck rolling around in the bed and keeping your head on the pillow as you sleep.
March 25, 2013
Rated 4.0 out of 5.0 by kccalvin Good location
Liked the location close but not to close to traffic congestion. Easy to get around town.Was not aware of inside pool Will remember that nexttime. Sports bar was only place to eat in hotel.
March 8, 2013
Rated 5.0 out of 5.0 by BRIGHTEYES49 WEEKEND IN LAWRENCE KS -
JUST WANTED EVERYONE TO KNOW THAT THIS HOTEL IS FANTASTIC -
GREAT SERVICE WITH A SMILE-
NICE CLEAN ROOMS - NON SMOKING - NON SMELLING-
FOOD WAS GREAT -
AND ONE FREE COCKTAIL WAS A PLUS TOO
THANK YOU HOLIDAY INN - STAFF
March 2, 2013
Rated 4.0 out of 5.0 by djfitz Pleasant Stay
I have stayed at this hotel several times and it is consistent in being a pleasant and comfortable place to stay. The staff are helpful and the restaurant provides good value.
February 26, 2013
Rated 3.0 out of 5.0 by Rdh47 Not a bad place to stay
We had to stay overnight due to a snowstorm. Fortunately, we had gov. rate, otherwise the rate would have been too high. The hotel room was nice and clean, even though it was a little dated...the bathroom mirror was not made for anyone over 6 ft. tall. The staff was friendly and helpful.
February 21, 2013
Rated 5.0 out of 5.0 by Coreyb Very comfortable room.
Very nice staff and room was comfortable. Will come back next visit.
January 27, 2013
Rated 5.0 out of 5.0 by huskrfn05 Very Clean and Friendly
clean rooms has guest laundry offered free food at bar during happy hour which ws really good
January 21, 2013
Rated 5.0 out of 5.0 by Lonnie1958 Great experience
This motel is very clean and pretty new looking, though it has been there for quite a while. Very well kept. Spacious rooms and the "Holidome" space gives a nice open feeling...not cramped up. Great pool, hottub and mini-golf. Staff was very polite and helpful. Great place to stay. Thank you..
January 8, 2013
Rated 5.0 out of 5.0 by Carmen13 Great restaurant, comfy bed, and fun for the kids!
The food was fabulous, as was the service. We had a comfortable stay and the kids had a blast in the pool and playing miniature golf. I enjoyed using the fitness center as well. Great hotel and wonderful staff!
January 4, 2013
Rated 4.0 out of 5.0 by Jack75 Nice Property
My expectations were not high as previous experiences (post 1980) haven't been great at Holiday Inn. This specific property; however, has been renovated relatively recently as it was updated and clean. We stayed in a poolside room so the kids could have easy access to the amenities. I cannot speak for all rooms but I would recommend the poolside rooms. The staff was friendly. I would definitely stay again at the price I paid.
January 3, 2013
Rated 3.0 out of 5.0 by Sari48 Decent place overall
The rooms are okay, your typical hotel room. The overall experience was fair. I called because I unexpectedly needed a place to stay. I was given a price that was above my companies corporate rates. I was told that rate couldn't be found and that there were only 3 rooms at the rate she quoted. I took a room. My check-in was fine the people there were nice. When I went down for breakfast I was told the buffet wasn't available since there weren't enough people staying there - interesting since I was told there were only 3 rooms left. I was told I could order something off the menu instead so I did only to be handed a bill. I called someone over to explain that I was a guest and he said that since I didn't present a guest coupon that it wasn't covered. I was not provided a coupon when I checked in. I further explained and it was "looked into" and covered because they "made an exception". I will be going to Lawrence a lot in the coming year but I will find another place to stay.
December 22, 2012
Rated 5.0 out of 5.0 by ivi33 Amazing stay at the great hotel!
Had a great stay at this amazing hotel. Service was amazing and room was so comfortable and clean that made our stay wonderful at Lawrence Holiday Inn.
December 12, 2012
Rated 5.0 out of 5.0 by Dennis1220 Great service throughout!
Every staff member showed that they cared!! The breakfast was excellent and the fitness center had adequate equipment with TV's for viewing while excercising.
December 10, 2012
Rated 5.0 out of 5.0 by Dennis1220 Fantastic service!
Clean, comfortable hotel. Excellent service! As a business traveler I appreciate fast, competent service as the front desk and this hotel does a great job on those points. The hotel is clean and the location is convenient.
November 19, 2012
Rated 3.0 out of 5.0 by 02TLH A girl named Sam at check in desk RUDE and BAD ATTITUDE
The rooms and hotel were fine. But the girl named Sam at check in desk was rude and had a bad attitude. I left some facial cleanser in shower and when I called back to have sent to me they said they didn't have it and I know I left it in the shower.
November 16, 2012
Rated 3.0 out of 5.0 by SMNY Extra charges on credit card
A charge of $10.48 on credit card is noticed despite repeated assurance from the front desk lady during check-out that there would be no additional charges. I believed her but only to be disappointed later. This was not expected from Holiday Inn.
Left a sour taste after a nice weekend in the hotel. Thanks.
November 12, 2012