Rated 3.9 out of 5 by 59
Rated 5.0 out of 5.0 by MrsNorth Two day stay
Overall a good experience.
Car parking security could be more evident.
Reception - Excellent - Amy was extremely helpful, polite, efficient & friendly
But in 2013 all guests should have free internet wifi access.
October 2, 2013
Rated 5.0 out of 5.0 by shaftonlad Excellent restaurant food
Stayed bank holiday weekend. Tucked away in a tree lined cul de sac but close to main routes. Ideal location 5 mins to Leamington and Warwick and only 15 mins to Kenilworth Castle and 10 more for Stratford. Room spotless and two comfy double beds. Service excellent and meals in the restaurant were delicious. I really wasn't expecting the meals to be as good as they were, hats off to the chef and his/her team. Definitely stay here again and would recommend it to anyone. Two nights bed and breakfast and an evening meal (two adults and two kids) great value package (really good spread for breakfast too). Even the rain stayed away. Great weekend.
September 30, 2013
Rated 5.0 out of 5.0 by JL25 Pure quality
The Staff at Holiday inn were extremely helpful, especially James and Eddie at breakfast, at breakfast there is something for everyone. I also managed to speak with the hotel manager briefly just to say how brilliant my stay was. I had the spicy prawns for starter and lasagne for my main absolutely delicious. The bedroom was so clean and comfortable with everything you needed, will definitely stay again. Daniel from reservations also spoke to me regarding IHG rewards which i will definitely sign up to as I will be staying more often. Thank you Holiday Inn keep up the good work
September 8, 2013
Rated 5.0 out of 5.0 by jenstan excellent stay
Just returned from a weekend at this hotel. Excellent hotel, spotlessly clean, executive room really lovely. Good value - we took the dinner, bed and breakfast option. Plenty of choices for dinner and food was beautifully cooked and presented. Excellent breakfast - we asked if we could have poached eggs rather than the fried eggs on the buffet and they were quickly delivered and cooked to perfection. Restaurant and bar staff very good - pleasant and helpful. Check in and out very smooth. No negative comments at all.
August 29, 2013
Rated 5.0 out of 5.0 by billymig satisfaction guaranteed
Arrived tired after 71/2 hour drive. Very friendly and efficient receptionist processed our arrival and arranged table for evening meal. Room was excellent with very comfortable bed. Food was of a very good standard. Only criticism is that signage for entry to hotel was poor and if you are not familiar with area, like us, it was difficult to find turning from approach road (not everyone has sat nav!!!). However a minor problem - very good hotel with friendly and efficient staff with excellent facilities, Will definitely use again if back in Leamington Spa.
August 27, 2013
Rated 5.0 out of 5.0 by atourist8 Comfortable room, bed and service
We had a restful and comfortable stay at this Holiday Inn. The gentleman with whom we made the reservation was very helpful. His name was James. James went out of his way to make our stay in England a very pleasant experience. He made sure we had a room that was comfortable and quiet with a king size bed for my very tall husband. He created a binder full of valuable information about places to stay, visit and enjoy during our drive through the country. We also enjoyed a lovely buffet breakfast in the morning that included a variety of hot and cold breakfast food. James went way above the call of duty and because of him we were so happy at this Holiday Inn that we stayed a couple more days, and we booked only Holiday Inns for the rest of our vacation.
We highly recommend this hotel.
August 23, 2013
Rated 2.0 out of 5.0 by blah9 comfort
found the hotel had no sound proofing whatsoever. the room allocated was awful, we heard pumps, showers, taps, elevators everything - didn't sleep a wink. and the bed was broken in the middle so had hideous backache the following day.
August 22, 2013
Rated 5.0 out of 5.0 by RD54 Great venue for meetings
A couple of years ago our organisation used this hotel for our annual conference. We were extremely satisfied with the experience and have gone on using it for both the annual meeting and interim committee meetings since then. The location and facilities are very convenient and the staff are extremely friendly and helpful.
August 19, 2013
Rated 4.0 out of 5.0 by currie123 Good food and service
Bowlers Menu was of good variety for all tastes, well presented
and of excellent quality with a great service from the staff.
Staff at reception could have been more helpful when we had to prolong our stay and had to find alternative accommodation.
Giving us a telephone number to ring was not my idea of being helpful, perhaps a few phone calls from somebody in the business and aware of the area would have been more customer friendly. But overall an excellent stay
August 12, 2013
Rated 1.0 out of 5.0 by Mark2710 Poor communication
Stayed at lemmington for a bowls competition. The competition went over to next day so instead if driving back to London we stayed at the holiday inn to make life easier for the family. Booked a family room and was promised a discounted rate that included breakfast. The room had no cold water so the children could not shower in the morning as the water was to hot. Then to top it off we went down to have breakfast only to be told that we had not be allocated breakfast . On check out no discounted rate was applied and so I paid full rate and left very unhappy.
August 9, 2013
Rated 4.0 out of 5.0 by deano1313 excellent stop off if travelling south
Clean and friendly.
Great location to stop off and relax with no hassle and value for money
August 7, 2013
Rated 4.0 out of 5.0 by jonesfamily0f6 Good Hotel for very reasonable rate
We stayed here with our two young children, we found the hotel to be welcoming, very clean and the breakfast left you wanting for nothing. Nice courteous staff, very clean and comfortable room, for the rate we could not of asked for more! would definitely recommend.
August 5, 2013
Rated 2.0 out of 5.0 by sidney67 leisure visit
Excellent room, but three things let the place down a little, charge £7.50 by a taxi called from the front desk, when the normal price is £5 into town!. Was going to walk into town, glad we took a taxi and on the night the bar was populated with workmen in highvis jackets, not the best look.
Would be ok for business if you are visiting the local business park.
July 31, 2013
Rated 5.0 out of 5.0 Warm welcome, cool room on a hot day. Good all over
Arrived after a long drive from Aberdeen. Impressive grounds, outside tables. Space for children to play. Reception was very warm and informative. Great night's sleep and a good breakfast to get us on our way to Penzance.
If ever back in the area, will be selecting this Holiday Inn again.
July 13, 2013
Rated 1.0 out of 5.0 by Geoffreyk8 Poor Value
We checked in to the hotel sometime after 10.30pm being greeted by an unwelcoming individual who offered no assistance in helping with luggage and was rather keen to see us off to our room without any clear direction. The room was marked as an executive room which I consider to be over priced compared to other hotels. The distinguishing feature over other rooms in the hotel was a sofa the remainder was as other rooms
A ridiculous small wardrobe was filled with an ironing board and two gowns leaving little room for anythingelse.
The room charge did not include breakfast which was available once a voucher had been secured following an explanation by the"greeter". Coffe came with no milk & no apology and whist it looked like coffee tasted of hot water. The pepper mill was empty and no effort made to replace it was made. The cooked breakfast was of poor quality particularly the fried eggs and transparent bacon
A ridiculous charge for wifi use was advertised and therefor not taken up. I am unlikely to stay again
July 5, 2013
Rated 4.0 out of 5.0 by eeeee Not very wheelchair accessible
The hotel staff and decor is great. I booked a wheelchair accessible room as I am in a wheelchair and need room to maneuver around. Myself & husband got into the room, and the only way I could turn around once I entered the room, was go right in to the main window and turn around. The gap in between the bed and the wall was just big enough for my chair so I could get into the bed. The same was for the bottom of the bed, there was just enough room for my chair to move between the bed and the wardrobe. The bathroom is tiny and very little room to move.in it. The only "wheelchair accessible" bit in the room was the bath chair and a couple of grab handles. The trouble is these "wheelchair accessible" rooms are done by able bodied people who have no idea what its like to be in a wheelchair and how much room you need to move about! Only stayed 1 night as we had somewhere to travel onto the next day. Didn't have any food or use any amenities, so can't comment on those things.
July 4, 2013
Rated 2.0 out of 5.0 by OCLIRE Business Stay
A very poor experience. Hotel is overpriced for the level of service you receive. Bar prices are very expensive. If you order a drink at the bar after hours you are charged a 40p service charge for your pleasure.
Breakfast experience was very poor and staff unfriendly. Took a long time to check out in the morning, they didn't have enough staff on the desk.
Overall I wouldn't recomend anyone to stay here unless they had no other alternative as its not easy to get to and when you do you feel very short changed.
July 4, 2013
Rated 5.0 out of 5.0 by Mrsaeg Excellent staff
Could not be more complimentary about the staff, waiters and waitresses could not do enough, very attentive and excellent standards. Very impressed.
June 29, 2013
Rated 3.0 out of 5.0 by CNevin101 Lack luster housekeeping standards and poor room allocation.
A little disappointed that a executive room booked for two adults was set up for one and therefore required a visit back down to the under staffed reception and bar area on a Friday evening to resolve this. We were then required to wait to get back to the room while it was properly set up after a long drive through traffic. The housekeeping standard was also sloppy as the bed was missing a mattress protector and the highly creased state of the shower curtain points to a lack of room checks.
Easily avoidable and typical of a poorly managed hotel.
June 17, 2013
Rated 4.0 out of 5.0 by mjgbart Good for short stay
We stayed here for one night when attending a family celebration in Leamington. We had stayed before and new what to expect. Room very comfortable. Staff welcoming. Breakfast not as good as previous visits - bacon very dry and tired looking. Hotel is very convenient for access to motorway network as well as travel into Leamington, Warwick, Kenilworth or Stratford.
June 10, 2013
Rated 5.0 out of 5.0 by Leeleelee Great location
Great location very close to town centre for shopping, drinking and eating out. Staff were friendly, very helpful and accomodating. room was as you'd expect from holiday inn. would stay there again. Close to Warwick castle and lovely park.
June 8, 2013
Rated 4.0 out of 5.0 by Chris39 Great service helpfull staff
Excellent helpfull staff a credit to the Holiday Group, I would not hesitate in recommending this establishment to all business contacts working in the area
May 27, 2013
Rated 5.0 out of 5.0 by Natty2 Excellent place for a stop over.
We came down to Leamington Spa and stayed overnight at the Holiday Inn, we were attending our friends daughters wedding in Southam. They allowed us into our room as soon as we arrived-so plenty of time to get ready. We returned by minibus at about 12.15 am and when I asked if it was possible to have some tea bags we were all given some,Nothing was too much trouble. The room was clean and comfortable and the breakfast choice lovely. We will definitely stay here again. Our friends recommended it to us and we shall have no qualms about recommending The Holiday Inn Leamington Spa. Mr & Mrs. F. Nattriss.
May 23, 2013
Rated 5.0 out of 5.0 by TOMCRG A LONG STAY AND A GOOD ONE !
I STAYED AT THIS HOTEL FOR A FEW WEEKS IN APRIL AND HAVE TO SAY THAT APART FROM SOME NOISY PEOPLE ON A SATURDAY NIGHT THE STAFF WERE GREAT AND ANTICIPATED MY NEEDS, WERE POSITIVE AND HELPFULL.
THE ROOMS WERE VGOOD AND THERE IS AN OK GYM (NEEDS MORE EQUIPMENT).
IT IS SO CLOSE TO WARWICK AND LEAMINGTON AND WITHIN WALKING DISTANCE OF SHOPS AND RESTAURANTS. FOOD WAS GOOD AND AGAIN, THE STAFF WENT OUT OF THEIR WAY TO HELP. I HAVE STAYED IN AN AWFUL LOT WORSE !
May 19, 2013
Rated 5.0 out of 5.0 by Metals Super comfy bed and quiet room
Solo traveller but room and bathroom a good size. Very clean and comfortable. All staff friendly and helpful. Receptionist really engaged well with those of us checking in / out and when I had to buy a reasonably priced toothbrush !
May 10, 2013
Rated 4.0 out of 5.0 by TerryOfTheWight A pleasant stay!
Accommodation was fine, food was good with a reasonable choice and fair prices. The restaurant and lounge areas were fine and the staff were polite and helpful. The room had air conditioning and the beds were comfortable.
No problems, would use this company again.
April 22, 2013
Rated 3.0 out of 5.0 by Chris1967 Very Poor Rooms
Reasonable out of town location, nice reception and bar area, but the room was very dated.. Bed was uncomfortable the carpet had stains on the floor (a lot) and the wardrobe mirror was broken (room 21). Disappointed to have to pay for internet. I am a gold card member and I was charged 50% of the regular internet price..
Based on these problems I would not use this hotel again nor would I recommend this hotel.
April 12, 2013
Rated 3.0 out of 5.0 by DMCMAHON1965 Uncomfortable Beds.
Mutliple stays at this Hotel due to it's proximity to my company. Decent overall facility, but the beds are some of the most uncomfortable I've encountered.
April 12, 2013
Rated 2.0 out of 5.0 by Liam100 What's the point....
....Of booking a family room (with two double beds) if one of them has a totally unusable mattress and the only space for a cot is under a draughty window and a broken full length mirror.
In addition in the disabled toilet the changing table (plus for having one!) was so high that was rendered unusable for anyone below 6 foot.
April 6, 2013
Rated 3.0 out of 5.0 by Mikser Clean modern room, hotel looks tired, food only ok (beware the '8oz' beef burger.... it isn't)
receptionist was friendly and chatty. the hotel is looking tired, but the room was modern, clean and tidy. the room service menu isn't great and the 'beef burger' was not as I have had in all other Holiday Inns and was poor...(I didn't eat mine) however the room service guy came and looked, apologised and was friendly enough (although didn't offer to change the meal)§
On the whole, an OK Holiday Inn experience, but not the best Holiday Inn I've been to.... not the worst either!!
March 27, 2013