Rated 3.6 out of 5 by 190
Rated 4.0 out of 5.0 by Doug20 Comfortable and Clean
For my purpose the hotel was in a great location. The staff were helpful and friendly.
the only downside, was the cost of the room for one nights stay was exspensive
June 26, 2015
Rated 4.0 out of 5.0 by whitety666 Great staff shame about the meal
Stopped here several times this year due to work and location. The staff have always been excellent, friendly and helpful, every time I have stopped I feel looked after. The down side has unfortunately been the evening meal (yet again) and sadly spoils the convenience of stopping in the hotel to eat. I have to feel sorry for the waiting staff having to keep a happy face while they get let down by service from the kitchen.
June 19, 2015
Rated 5.0 out of 5.0 by stevegooner62 Not a problem Sir.
I had a wonderful birthday experience.
I thought that I would have some disappointment when a couple of issues occurred, with in-correct order's and items missing which were expected to be in the room.
I spoke to the duty manager about the issue in the bar. Not a problem Sir, it was our mistake please be seated and I will bring the correct order over. On arrival there was a further apology and complementary nuts.
I later spoke to reception about items missing from my room and again despite being very busy due to a sudden influx of arrivals, I was met with this wonderful calm and professional service.
Why can't all hotel's have this attitude to service.
I had one of the best birthday experiences of my (long) life.
I look forward to returning to The Holiday Inn, Leamington Spa.
June 19, 2015