Rated 3.3 out of 5 by 60
Rated 4.0 out of 5.0 by pollywally Good for work travel
My room was quiet and bed was very comfortable.The free internet and desk space is conducive to getting work done, Having access to a quick cheap breakfast would be nice though.
June 18, 2013
Rated 3.0 out of 5.0 by GMAS Has Potential
When you walk in to the hotel and to the front desk, you don't expect staff in the back office to be using 4 letter words. The rooms are nice and comfortable and for the price great. The food was good however if you want to enjoy the happy hour expect to be confined to a 20x20 area as you will get reprimanded for trying to leave with your drink and food. There are a few staff that go above and beyond which I thoroughly appreciated. Its finding them that was the challenge. If you want an inexpensive room with no concern for interaction with staff then you have found your spot.
June 14, 2013
Rated 3.0 out of 5.0 by visitor023876 It was an okay time...
We stayed at this hotel during a recent visit to Virginia. Unfortunately, we were not all that impressed with the Holiday Inn at Carradoc Hall. We have stayed at other similar hotels and have been much more impressed with the reservations and upgrades done to the properties. Our room had a rather stale smell, and although we requested a king size bed, we were surprised with two double beds. We were also disappointed that although they advertise a swimming pool, it has not been opened for the season. Surely not the worst hotel accommodations, but for what we paid, we expected more.
June 9, 2013
Rated 2.0 out of 5.0 by notahappyguest13 Not what we are use to in a Holiday Inn
Wow where to start.. I have to say this was the worst stay we have had at a Holiday Inn. We checked in as part of a running group for a local half marathon. When we got to our room the air conditioner did not work (actually came out hot) and the space for the in room fridge was empty. When I called the front desk I was first told someone will come up and check the air and see if they have an extra fridge. He was not happy when I said I'd like another room and he can deal with this one. The second room was fine but the hallway had a strange smell. Another BIG issue was that the pool was "closed for the season" but it was actually in season time and we participated in a half marathon #in 95 degree weather# and were looking forward to getting in the pool which was not possible! Now on to the on site restaurant... We checked the menu prior to going down as our party of 7 all wanted pasta and the menu showed they had it.. when we actually ordered the waiter didn't seem to understand what we were asking for and a few of the orders were wrong. The Chicken Parm that several of us ordered came out with no sauce on the pasta and dry over cooked chicken, when we requested extra sauce for the pasta we were brought a large bowl full of ketchup packets and by the time the correct sauce was brought out the food was cold and most of the group had finished, Then we get the check and something didn't seem correct and we noticed that they tried to charge us $8.00 each #$56.00# for salads that according to the menu were included with the meal. Also I am a priority member but was not given the paper to either get a free drink at the bar or turn it in at check out for 300 bonus points and when I brought it up the guy said "nothing I can do at this point" There were other issues but those were the main ones. We also plan on sharing this information with the race organizers so that they DO NOT list the hotel on their list of preferred hotels for next year.
June 7, 2013
Rated 4.0 out of 5.0 by Pammyp8 A Great rest before the race
My girlfriends & I stayed here the night before the VA Wine Country half marathon, this was our 2nd year in a row. The staff is so very friendly & welcoming & accomodating. We booked 5 total rooms and they did their best to put us near eachother. The beds were comfortable and provided a great night of rest prior to our early morning race. The location is SO convenient a few blocks away from the Leesburg Prime Outlets. Mr.Bill who manages the bar is one of the most friendliest people I have met in my travels, we stopped down at the bar to see him & say hello, and of course have a few drinks. He remembered us from the previous year, when we realized the hotel did not have any breakfast service, Mr. Bill fixed up a few bagels with peanut butter for the morning of the run. Talk about top notch hospitality!
My ONLY complaint is the A/C was not on in the rooms when we checked in on a 95 degree day - Hot & Humid when we arrived...and I hate to say the room never fully cooled down during our stay.
June 6, 2013
Rated 4.0 out of 5.0 by RunnerGirl3023 A nice welcome...
This is the second time we stayed at this property--Our room was nice and clean and came with your basic toiletry amenities and lots of pillow choices! I used 'em all! :)
Actually, the only negative was the air ? conditioning system...It felt as if it needed to have a filter changed or something cuz it was bothering my throat--But other than that, the hotel is very pleasant.
What stood out for me was the extremely nice, sincere "welcome" I received as soon as I walked in the door. Your staff is good. Keep 'em!
June 6, 2013
Rated 5.0 out of 5.0 by icbb Love this hotel
Staff is very helpful, always welcome.
I was offered 300 points or a complimentary drink for being a Priority Club Member.
Super close to the outlets.
It was the second time I stayed here when traveling for business purposes, and I plan on staying again when I'm in the area.
May 24, 2013
Rated 5.0 out of 5.0 by MrBrown Platinum member
I have stayed in many Holiday Inns and what sets this one apart from all the rest is the customer service and the staff. I felt like I was part of the family every time I stayed here.The next time I am in the area, I will be staying here.
Love you guys and keep up the good work.
May 8, 2013
Rated 3.0 out of 5.0 by BigJahn Poor Lighting
When we arrived we were not greeted. .She did not smile or welcome us to the Holiday Inn. The badge she wore identified her as the manager. I had to initiate the conversation by telling her that I had a reservation. She then asked my name.
We drove to the area she said would be best for us to park and unload the car. I found the door to the building was not fully closed so I did not need my key to enter it. When we arrived at our room we found the room door was not fully closed and we did not need our key to enter the room. A cleaning car was not far from the door so someone may have just left the room but was no longer in sight.
The lighting in the room was dim. Even the bathroom lights were dim and my wife complained to me about that because it is difficult for her to put on her make-up in dim lighting.
If I visit the Leesburg area again I will probably look for a different motel to stay in
May 7, 2013
Rated 4.0 out of 5.0 by Luaugirl Clean and quiet
Stayed for two nights in April 2013 with a large group of birdwatchers for a statewide meeting. The only meal I ate there was a banquet buffet arranged for the group. I did not care much for the choices of food, and we ran out of some of the dishes before everyone had gotten through the line. The hotel did step up and was able to provide more food a bit later. The room, however, was quite comfortable and very clean. It was the first hotel I'd stayed in for quite some time that a) had a clean enough carpet that my socks didn't get dirty walking on it, and b) had a shower without a clogged drain.
May 3, 2013
Rated 1.0 out of 5.0 by Tookey27 Did not have a good stay
I rented three rooms for family that was out of town.
Check in did not go well and the gift baskets that were put into the rooms given were not received because they changed the room between 12 noon and 2pm when they arrived at 2 they were put into a different room and my guest had no idea that baskets were to be in the rooms. Later my husband left our party to fix your mess.
Later that evening they tried to sleep but someone had a dog next door to the rooms they were put in and the dog scratched the door and cried all night while the people were out all night. The dog did not stop.
Everyone arrived back to my house for breakfast the next morning because you do not include any breakfast as part of the room and they were angry with me for picking your hotel.
April 30, 2013
Rated 3.0 out of 5.0 by dream a lots of noise
you housse keeper they keep talking to each other or phonne too loud and keep runing and laughing all evening until i did called front desk to complain,even i did open my room door and i did asked them to keep quiet they ignore me
i really didnt appreciated ,i been always stayed at this hotel anytime i come for business at this town ,but this time i really cant sleep and cant get enough rest ,usually i rest at afternoon to be ready for a long night work
April 21, 2013
Rated 2.0 out of 5.0 by Sally1 Maid service left much to be desired
The front desk staff was very courteous and friendly. The room was nice. However, this is an older property, and we could hear people in the rooms above and beside us, not to mention in the hallways. We left to go shopping at about 9am and returned at about 5pm to find that no one had cleaned our room or made our beds. We were so tired from shopping that we didn't bother to complain at the time. I've done a lot of traveling for both business and pleasure, and have experienced less than great maid service, but have never had the maids completely neglect to clean my room.
April 21, 2013
Rated 4.0 out of 5.0 by HOOS1 Overall Experience
I have stayed at this property several times and the rooms are ALWAYS very clean and everything in the room WORKS! The staff at the front desk needs some additional training. They did not recognize me being a Priority Club member.
The next time I stay here I will make sure they do not have a wedding party booked. The restaurant could not handle the wedding party and the other hotel guests.
April 15, 2013
Rated 5.0 out of 5.0 by twoDs Wedding Weekend
We were invited to a weeding in the area. This hotel was half the price of the resort recommended by the bride. Our room was clean, comfortable and attractive. We would recommend this Holiday Inn.
April 12, 2013
Rated 5.0 out of 5.0 by Flyguy Great Service and comfortable rooms.
The Holiday Inn at Carradoc Hall is very comfortable and the staff is very responsive to any needs. Some of the rooms even have small refrigerators and that is certainly a welcome addition. It is my hotel of choice when I'm in the area.
April 9, 2013
Rated 5.0 out of 5.0 by Mike151 Another great stay
This hotel never disappoints! I am staying here for 2 nights every two weeks and it has been great. Clean, quiet, and comfortable! I would recommend this to any business travelers as well as recreation travel!
April 2, 2013
Rated 5.0 out of 5.0 by TGUM PLEASANT SERVICE
EVERYTHING WAS CLEAN, THE ACCOMONDATIONS WERE GREAT, PRICE ETC. SPECIAL THANKS TO DEBBI ATHE THE FRONT DESK FOR BEING SO KIND AND NICE.
March 18, 2013
Rated 4.0 out of 5.0 by Mike151 Nice stay for the price
This was my first stay at this Holiday Inn. I was there for two nights for a business trip and overall I was completely satisfied with the stay. Beds were comfortable and room was exceptionally clean, the two biggest things I look for in a hotel stay. I was also given two vouchers as a Priority Club member for a drink and breakfast, the best part was since I did not use them they will be givving me 1000 points for each voucher not used (still waiting to see if I actually get the points). While I didn't spend a ton of time in the hotel, it was perfect for my needs. I will be traveling to this area every two weeks for the next 6 months and I will be booking this hotel every time!
March 18, 2013
Rated 5.0 out of 5.0 by 19YearMember Leesburg at Carradoc Hall
Excellent location, service, room, restaurant. Great stay!
February 25, 2013
Rated 2.0 out of 5.0 by Bartolomeo Good Luck!
This is a Sikh/Indian establishment, not that that's a bad thing because I've stayed in incredible Indian places. But.... The food is tired, the entertainment is loud, and the accommodations are adequate at best.
The hallways are cold; heating is not turned on.
There are large events; fine, but the hotel rooms are right next door and can hear the music, yelling, and other party noise. Plus there are party people wandering the place until the wee hours.
Food is bad; breakfast is low-class American ( boiled eggs and paper-thin bacon), and the dining room is annoying at best: there were district/regional/ some kind of managers there and a lot of things going on. Things like needing to paint the ceiling, change lightbulbs, mismatched lighting, event planning. We felt like were in the way. The continental buffet is really 3 pastries and two oranges.
Poor service: there was one server for everyone during breakfast. If you are a vegetarian spending the night at a Hindu party, they had no vegetarian breakfast! On a weekend with a lot of guests I would have expected better service.
The bartender was great, because no one else in the building was drinking. He talked to us all night long.
The rooms are massively outdated. The entertainment centers had buckling, peeling veneer. I stayed in better rooms 5/7 years ago. I would have guessed that this place was built in the 1980's and hadn't been updated since!
January 8, 2013
Rated 1.0 out of 5.0 by DWegs Not a happy stay
Non-smoking room smelled like smoke. Several stink bugs in the room through a crack in window. Maintenance came in and duct taped crack, then later had to come and exterminate. About 20 dead bugs laid on window sill afterward. Bed hard and uncomfortable. No ice in ice machine. Went to lobby in morning--out of coffee and buffet had little or no food left. Did complain to manager who was nice and gave us a $45.00 credit, but not a pleasant stay.
October 12, 2012