Rated 4.1 out of 5 by 148
Rated 2.0 out of 5.0 by kev41 dissapointed
the executive suite we stayed in wasn't what we expected. The mini bar was empty but still running, so not only couldn't we use it, its chewing up energy - what a waste ! There were massive cracks in the bathroom sink and the bathroom tiles with many of them coming away from the wall. The desk had a leather strip hanging off it.
our sleep was disturbed by the five police cars and one police van turning up with sirens to break up a fight in the bar
wont be staying again
December 6, 2013
Rated 4.0 out of 5.0 by JJTTU Party season
I expected it to be busy this time of year but didn't think that it would be difficult and very noisy to get a drink in the bar and that the restaurant would be closed because of the hundreds of party goers. We were kindly moved to a higher floor room though to minimise the noise but I felt the facilities available were not as advertised and we had to go out for food and drinks.
The bed was very old and uncomfortable with a definite 'roll into the middle'
Lovely staff though and great breakfast
December 5, 2013
Rated 4.0 out of 5.0 by Taylor66 Excellent location
While I have titled this review as Excellent location it may also be its drawback. Leicester has a new and vibrant city center with a fantastic mix of shops, both chain and independent. this hotel is just a couple of minutes walk away from this, so shopping and the vast range of restaurants are within easy reach, this may also be why throughout the night sirens from emergency vehicles can be heard. the double glazing just wasn't up to the job. We could also hear all the party goers leaving the hotel and we were o the 6th floor.
To balance this out, despite being fully booked the staff were superb. From the friendly and knowledgeable staff on reception to the efficient bar staff and the friendly cleaners who had a pleasant good morning/afternoon as you passed them.
Breakfast was of high quality and again the staff were welcoming and efficient.
So if you want a clean, friendly hotel within a stones throw of the city center, I highly recommend this one, just take some earplugs.
December 5, 2013