Rated 4.2 out of 5 by 468
Rated 5.0 out of 5.0 by Zwrzwrzwr Great place to stay
Really enjoyed a city break in HI Leicester
April 23, 2015
Rated 4.0 out of 5.0 by Sunny Sangha Stay from 7th April and Before
The staff in Holiday Inn are very pleasant and willing to accomodate and help. The bar staff are exceptional and lively and always greeted with a smile. They remember their regular customers and go that extra mile.
However, during breakfast for a couple of weeks Holiday Inn did not have an inventory of disposable cups so that we can take coffee away. This was not good at all as many of your business customers may need to take away coffee or tea if they need to depart early for business or other reasons. Surely, Holiday Inn must know they are running low on inventory and be aware that they need to replenish the stock?
The key area of improvement need to be at your Checkout in and Checkout Desk, to read all the customer booking deatils before making incorrect statements to their customers when checking out as this does lead to furstration.
April 22, 2015
Rated 3.0 out of 5.0 by HayMic Holiday Inn Leicester
The staff and food are excellent, the room was a little cold and outdated. Would stay again but hopefully in a different room!
April 19, 2015
Rated 4.0 out of 5.0 by Napoule great stay
have stayed in Leicester Holiday Inn several times now, always friendly staff and comfortable, clean room. Breakfast was excellent. Will definitely be staying again.
April 18, 2015
Rated 4.0 out of 5.0 by Pooki23 Huge bed, fab breakfast, helpful staff
Loved my night here-was a wedding stay so had helpful staff from the start who gave us directions, photocopied maps with detailed highlighted routes. Bed was huge! Could have fitted all of my 4 kids in here! Lovely and clean and with everything you'd expect. Paid extra on booking for breakfast and was not disappointed. Great value for £7.50 to have fruit and yoghurt for starters followed by full English with English muffins, finished off with French pastries! Yes, am gluttonous, but yes was on holiday....perfect location for a city centre trip-walked both ways-even in heels...would definitely use HI again.
April 17, 2015
Rated 5.0 out of 5.0 by sue124 Clean
Rooms were clean and comfortable with good free wifi. Staff were very friendly, helpful and efficient.
April 17, 2015
Rated 4.0 out of 5.0 by Jude098 Food and Beverage AND Toiletries
Food and Beverage
For the room price I would have thought as well as tea, coffee, milk portions, sugar a complimentary packet of biscuits could have been provided.
The array of the hot breakfast buffet was impressive. However what was not so impressive was the temperature of the food. It was warm and not hot.
The toaster machine did not work properly and 1 toaster machine for the number of people at breakfast was not really sufficient
It would have been nice to have had 2 of shampoo and 2 of bubble bath even though I was a single occupant. I needed to wash my hair both on the evening of my stay before dinner and in the morning before departing.
April 16, 2015
Rated 3.0 out of 5.0 by Steve L50 Good Staff but rooms could do with a update
Holiday Inn Leicester,
The reception, bar dining room and health club staff were all very friendly and helpful and all the public areas where quite good in that they all looked up to date and inviting however once you exited the lift your faced with a drab looking corridor with dim lighting and then arrived at the room which was clean and tidy but again could do with a refit as its looked a little tired and drab, the bathroom was much the same with a shower that had very little water pressure and in need of redoing.
Heath club was good and that area was ok and staff on duty were friendly.
Update the corridors and rooms, install a safe and mini bar, sort out the water pressure and I would stay again, but other than that I would look at a alternative Hotel
April 16, 2015