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Rated 4.2 out of 5 by 340 reviewers.
Rated 4.0 out of 5.0 by Good food and service Efficient check in. Clean, quiet room and excellent breakfast. Helpful staff contributed to a good stay in convenient location. October 19, 2014
Rated 5.0 out of 5.0 by Comfortable. Very good performance from all the staff I encountered - a friendly attitude from everyone, including the housekeeper. Good quality room, comfortable and clean and in good working order. I didn't eat in the hotel. I found the prices at the bar ridiculously high for a private customer. However the location in the centre of Leicester means that alternatives are readily available. October 19, 2014
Rated 4.0 out of 5.0 by Could do with modernising The room I was in was, allegedly, a disabled/wheelchair accessible room. There was barely enough room for me to get my chair around the bottom of the bed and in to the bathroom. The air conditioning unit was rather large, old and noisy. October 18, 2014
Rated 3.0 out of 5.0 by room 419 review reading light didn't work, couldn't find plug to access. pillows too soft had to use 3 toiletries poor no flannel hallways needs a coat of paint staff very nice food lovely bar great October 17, 2014
Rated 4.0 out of 5.0 by Pleasant stay It was a Pleasant stay, but i was not aware of the compliments provided, other than that hospitality of staff is very good. October 16, 2014
Rated 3.0 out of 5.0 by great location Lacked personal touch on this occasion of staying. But great value of money for amenities and locality. October 9, 2014
Rated 4.0 out of 5.0 by 22 Sep 2014 Overall good impressions of hotel quality and especially the staff that I had interaction with. A little bit of a let down was the internet access. We were here on a training course and had decent wireless access in the meeting room, but the in room access was not good at all, and there is plenty of room for improvement - from the login page to the speed. October 8, 2014
Rated 4.0 out of 5.0 Happy I am gold member so use holiday inns frequently. The hotel is nice and about a 15-20 min walk to the train station. They offered a free 2pm check out which was great. The leisure facilities were excellent as was the lady who was on the front desk there. Very nice friendly face and very chatty. The only down side was the breakfast my friends ordered to the room. They had scrambled eggs on toast. The toast was untoasted and the eggs uncooked and favourless. We took a picture of the meal and showed reception who didn't charge us which was excellent customer service. The gentleman on reception did look horrified. October 7, 2014
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