Rated 4.1 out of 5 by 144
Rated 3.0 out of 5.0 by J1971 The Good, The Bad and The Ugly
Reception staff were great and dealt with any queries quickly.
Room Service didn't answer the phone then made up my order I had to place with Reception.
Cleaning crew left heating on high, left the toilet seat up and left the lights on.....
And for the price you would expect free Wifi......
November 30, 2013
Rated 5.0 out of 5.0 by Nikki47 Lovely staff :)
I stayed at the Holiday Inn, Leicester on 8th - 10th November, 2013, and it was a most enjoyable experience. The check in went smoothly, but both I and my friend had initial problems with our rooms, which I believe was due to a simple error, but we returned to the check in desk and M, the manager, apologised and upgraded us without any fuss.
The rooms were lovely, the beds comfortable and I have no complaints. The staff were all very attentive, very helpful and polite. The Holiday Inn itself has very good facilities, we took advantage of the pool and jacuzzi, and also booked breakfast on the final day, which was lovely.
The location is good, and very close to all amenities, and I fully intend to return here again in the very near future :)
November 25, 2013
Rated 5.0 out of 5.0 by Scarfell Lovely - got an upgrade!
Very comfortable and as in the title, I got an upgrade to a very charming room, large and beautifully clean. The staff were very friendly, however I was suffering from a cough & cold and did not feel up to so I did not have dinner or breakfast and cannot comment on that aspect. The free WIFI was excellent and worked without any problems which cannot be said of all HIG hotels.
November 20, 2013