Rated 4.3 out of 5 by 254
Rated 5.0 out of 5.0 by Mikemaca Great staff always welcoming
The holiday inn in Leiden is such a fantastic hotel. I always enjoy staying there. The staff are especially welcoming and very friendly and make it feel at home.
February 1, 2016
Rated 5.0 out of 5.0 by winston1969 Atmosfera accogliente
ambiente pulito, camera confortevole e spaziosa, colazione ricca, area fitness ben equipaggiata,
January 24, 2016
Rated 4.0 out of 5.0 by clogged Conveniently placed
We only stayed one night but were made welcome on arrival. Certainly during the weekend there was abundant parking.
The temperature in the room could be controlled, which was very useful on a cold night. There were plenty of hangers in the wardrobe, something that doesn't always happen in hotels.
We participated in the evening buffet which had a wonderful choice, as did the breakfast the following morning.
January 21, 2016
Rated 5.0 out of 5.0 by larry3367 All Excpectations for quality and services are met
Another excellent experience.All what is needed to relax after work is there. The room is comfortable. The service in the restaurant and at the bar is excellent. And all this at a reasonnable rate.
A real good feeling.
January 20, 2016
Rated 5.0 out of 5.0 by oma/1 weekend stay
Good stay, using the winter-sale for catching up with relatives in the neighbourhood of Leiden and have an relaxing weekend.
January 20, 2016
Rated 5.0 out of 5.0 by SST72 Angenehmer Aufenthalt
Das Holiday Inn Leiden ist ein sehr unkompliziertes, familenfreundliches Hotel. Die Lage ist sehr gut am Stadtrand von Leiden gelegen. Von hier ist man schnell im Zentrum oder in wenigen Minuten auch an der Nordsee (z.B. Katwijk oder Noordwijk). Kostenlose Parkplätze direkt am Hotel sind reichlich vorhanden.
Der äußere Eindruck des etwas in die Jahre gekommenen Gebäudes trügt. Von Innen präsentiert sich das Hotel in freundlich angenehmen Farben.
Wenn man als Familie mit Kindern unterwegs ist, tragen Spielecke und Pool sehr zur zur Entspannung bei.
Die Zimmer sind modern und ebenfalls in freundlichen Farben eingerichtet. Einziger Haken sind allerdings die Betten, diese sind mit 1,40 Breite einfach zu schmal für zwei Personen, vor allem weil für breitere Betten genügend Platz vorhanden ist.
Beim Abendessen geht es recht rummelig zu, da gibt es viele gute Alternativen in Leiden. Beim Frühstück stört das nicht so sehr, dieses hat zudem eine gute Auswahl und ist dem Preis mehr als angemessen. Alles in allem ein schönes, preiswertes Hotel für ein entspanntes Wochenende.
January 19, 2016
Rated 4.0 out of 5.0 by JiggurG Nice hotel and helpfull staff
Good hotel. Problem handling was also good. Had issues with the tv. Fixed within 20 minutes. The next day I was provided with a tv guide, which was nice.
January 16, 2016
Rated 3.0 out of 5.0 by Jeroen1984 Nice room, poor service
We stayed at the Holiday Inn Leiden for 2 nights to visit the citycenter and some of the excellent museums in town.
The rooms at the hotel are quite ok. The beds are comfortable and the choice of pillows (soft or firm) is a big plus! The hotel is located close to public transportation to get into the city of Leiden.
The decoration inside is quite nice, especially the big pond in the middle of the restaurant.
I wasn't to happy though about the way the staff treated us. They were friendly but a bit cold and business like in their communication. It wasn't like the more welcoming and warm reception you get in most hotels. The only one that was genuinely warm and friendly was the gentleman that guided you to your table during breakfast.
The food was really horrible, i know not to expect to much from a buffet in hotels, but this was actually the worst we ever had.
My girlfriend had meat that was under cooked, the couscous i had was a squishy and quite tasteless lump on my plate, the chocolate muffins were very dry.
We both ended with plates still half full (to which the waitresses didn't even react, normally you'd get asked something like 'everything according to your liking?'.
We had to wait quite some time for our drinks as well (actually a second waitress had to go and ask about them before we got them).
So over all even though the rooms are good, i won't recommend my friends or family to stay here. This is mainly due to the way the staff acted. You want to feel welcome when you go on holiday somewhere. Not like your some kind of number being processed.
January 12, 2016