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Rated 4.2 out of 5 by 117 reviewers.
Rated 4.0 out of 5.0 by Family friendly hotel, good service We value the hotelfor the family rooms, with comfortable (relatively small) beds, very good breakfast and dinner buffet, and especially good for entertaining the younger kids in the jungle area. Swimming pool is fine too. September 6, 2013
Rated 5.0 out of 5.0 by Enjoyed our stay, very comfy & excellent location. We thoroughly enjoyed our stay at Leiden Holiday inn, beds were comfortable, great service where our room was cleaned every day, there was coffee facilities with kettle and a small fridge in our room which was great, there was a safe in our room where we kept our passports. The room was very clean and nice bathroom, The sauna and the swimming pool is fantastic. The hotel is 20 minutes walk from Leiden city centre which kept us fit :) unfortunately the shuttle service wasn't available at the time of our stay and we were told that this service is available from september onwards. Another cool thing is that you can hire a bike from the hotel. We visited the Katwijk beach which was half an hour by car from holiday inn and it was smashing (Sandy beach with mini crabs), I think bus 30 or 31 goes to Katwijk. Public transport link is spot on, there are trains every 10 minutes from Leiden to Amsterdam and vice versa. We'll defiantly stay @ Leiden Holiday Inn on our next visit to Netherlands. August 27, 2013
Rated 4.0 out of 5.0 by goot Hotel for Trips to Amsterdam or to the coast, less for longer holidays Room is big enouth and clean, beds are comfortable, bathroom should be renovated. Absolute no accept for the pigeons in the restaurant (one leaves his ecxcrements on my shoulder while having breakfast, an other on a table nearby while the family was at the buffet!) August 26, 2013
Rated 4.0 out of 5.0 by Amenities The lady at the front desk indicated to us how to get to the station and gave us the timetable. We arrived without a car and soon realised that you do not need one to stay there. It is very easy to go to Amsterdam and The Hague to do sightseeing. We have appreciated the new rooms. They are more stylish and up to date, we have stayed twice before in this hotel and appriciated even more as the last time we thought the rooms looked tired. We will recommend this hotel to people who want to visit Holland and want to avoid the hustle and bustle of Amsterdam. August 24, 2013
Rated 5.0 out of 5.0 by Perfect for the whole family The facilities at this hotel make family fun easy, we all enjoyed the pool and table tennis and the bouncy castle and playing blocks kept the kids entertained for hours in the evening, allowing for great relaxation. The buffet dinner (which came as part of our package) is varied and delicious, everyone enjoyed their dinner and ate our full (or maybe a bit more!). We would totally reccommend this hotel, this was our third visit and we shall be back. August 17, 2013
Rated 5.0 out of 5.0 by a great stay Stayed with husband and 4 children. They loved the pool, table tennis and buffet dinner. Husband used business area to work-very easy. Used mini gym too. Very good base to explore. Staff very helpful. Definitely would go back. August 17, 2013
Rated 5.0 out of 5.0 by Very good hotel for families We enjoyed three nights at the hotel while visiting the zone. It was fantastic, mainly for the children who can enjoy the playing area and specially the pool, open until 11 PM. It's important because because when you arrive late in the afternoon after visiting the zone, it's a pleasure to relax in the pool without any hurry. We are very satisfied. August 14, 2013
Rated 5.0 out of 5.0 LOVE LOVE LOVE this Hotel Very nice Holiday Inn, close to business, school and leisure activities. The hotel is beautiful, very kid friendly and business traveler friendly. I was quite impressed. There are plenty of activities onsite for family fun. A good Buffet, but seemed a little pricey for what you got. The bar had a very limited menu. This was really my only complaint. The hotel is excellent and I would highly recommend it to others staying in Leiden. August 11, 2013
Rated 3.0 out of 5.0 by familystay with dogs dogs welcome although charging 15 Euros for each pet!!! had to argue with staff regarding later checkout although gold member of ICH, at the end granted. airconditioned rooms quiet, but breakfast to expensive for valvue offered. charging for our 5 year old daughter 15 Euros plus as well. Overall hotel okay although buildingsite and building oldish, we will not book again because of all extra charges August 7, 2013
Rated 3.0 out of 5.0 by Rooms and Breakfast OK, but never order a Pizza!!! When we entered, the room was fine and clean. Not perfect, but adequate for the price we paid (special price). Breakfast was OK. When we arrived, my family and I were very hungry, and we saw an advertisement in the room offering a Pizza Service, so I ordered 3 Pizzas at EUR 8,95 each. After about 10 Minutes we received a call from the Pizza Service telling us they only have one Margherita left which sounded very strange to me, as I expected the Pizza will be freshly baked. So I already expected this will be frozen Pizza that will just be warmed up, so my expectations were already very low. I was really surprised when I opened the Pizza box, that my low expectations of the Pizza quality could have even been way too high. Without any exaggeration these were the worst Pizzas I have ever seen and tasted in my 46 years on earth. Any EUR 1,99 Pizza from a discounter is a hundred times more tasty than what they delivered. All three Pizzas were extremely dry, burnt and tasted like they have been baked at least the second or even the third time. We have thrown them away immediately. We should have complained about that, but I was tired and I did not like to start my vacations with a complaint. Again, the hotel room was fine, but I want to warn any guest to order a Pizza there. I usually don't write reviews but in this case, I hope this at least will bring someone from the Holiday Inn staff to order a Pizza undercover and try out, because this is food quality not adequate for the Holiday Inn standard. Oh, one more thing. They claim free internet access which is true but it is limited to 512 kbit/s. To get full speed you need to 15 Euros per day (one day use) with large discounts for a week or a month, still a bit expensive. August 5, 2013
Rated 4.0 out of 5.0 by Pleasant accomodation specially for parents with young kinds Holiday Inn Leiden is conveniently located with Leiden, Delft, Rotterdam, Amsterdam and Den Haag near by. Friendly employees, good rooms. For beach lovers Noordwijk and Wassenaar are easy to reach. August 5, 2013
Rated 5.0 out of 5.0 by Great for kids We really enjoyed our stay there, the whole family really had a great time at the pool. I recommend this hotel excellent for parents with yound children who will love the fountain with fish and turtoises. July 29, 2013
Rated 5.0 out of 5.0 by 1st stay in July 2013 (second stay comes next week) The changes are noticeable - Great work. Welcome back present in room was very much appreciated. Staff at the bar should pay more attention to customers. Thank you ! July 25, 2013
Rated 4.0 out of 5.0 by great with children This is by far my favourite hotel in the Netherlands. July 16, 2013
Rated 5.0 out of 5.0 by Great decoration, staff & service! Staying in the hotel was very enjoyable, the staff was professional and very kind, the service was perfect, rooms are comfortable and the pool & playground are nice and clean. brilliant! July 4, 2013
Rated 5.0 out of 5.0 by comfortable bed and great service We expect a business hotel but got a pleasant stay a cozy hotel. The meals we could choose from a extensive buffet and the rooms were very comfortable. Highly recommended. June 27, 2013
Rated 4.0 out of 5.0 by Children's facilities The overall children's facilities are very good. Our children enjoyed their stay. However the babybeds were very dirty. They should be replaced by new ones. The breakfast is poor related to the price of 20 euro per person. June 19, 2013
Rated 5.0 out of 5.0 by Nice hotel, close to freeway Nice hotel with friendly staff. Executive room is nice with a longer bed, though doubles are a little short. Close to freeway with free parking. Beware the " Lobsterfest" during the summer months. Extremely overpriced and poor quality, especially for anyone who's visited the east coast of the US. Short bus or bicycle ride into the city. Possible to walk or run to the city as well (20-30 min). June 15, 2013
Rated 5.0 out of 5.0 by Ansepansje It was a pleasure to stay in Holiday Inn: The room; the beds, service and the meals. all were very good. We might be back some time. June 14, 2013
Rated 4.0 out of 5.0 by Nice familyroom I really like it that this hotel has a room that is suitable for a family of 4 persons. The Italian buffet on Friday night is very nice. May 31, 2013
Rated 5.0 out of 5.0 by Good Hotel for families This is a good hotel for families. The service was excellent. The only thing that needs improvement is the wireless internet. May 26, 2013
Rated 5.0 out of 5.0 by Comfortable bed and great service. It is our second time in holidayInn Leiden, we have been here 8 years ago and we have decided to stay again in this hotel since the rooms and service are great. The location of the hotel is 3 min from the highway which is a good start point for any driving direction in Holland. The buffet breakfast is very good, beds are very comfortable and the service is very welcoming. There is wifi at the rooms that is very useful. We took 7 nights this time. I am warmly recommend for this Hotel. Avi May 22, 2013
Rated 4.0 out of 5.0 by Nice journey / Excellent séjour Everything or nearly everything was perfect and we spent a wonderfult journey à the Leiden Holiday Inn with our two children. Thanks and congratulations to the staff for their kindness and the quality of the service. If something was to be improved, it would be to prevent noise from visitors - and especially unsupervised children - before 9 am and after 9 pm. May 16, 2013
Rated 5.0 out of 5.0 by Ideal place for families Excellent for childrens, ideal location, friendly staff, very good restaurant! May 15, 2013
Rated 3.0 out of 5.0 by Leiden Holiday Inn OK hotel. Rooms dated. Buffet which was only OK was every expensive. About $37 US dollars. Milk was out and they wouldn't get me any more. Only fair experience. May 13, 2013
Rated 3.0 out of 5.0 by Nothing special for Platinum Typical of a Holiday Inn rather than a Holiday Inn Express. We didn't try the restaurant as the prices seemed way high. They probably felt justified because there are no close restaurants, but we walked to the centrum. Staff seemed stuffy, not really welcoming two bicyclists who just happened to be Platinum level Priority Club. No offer for upgrade room, no Platinum recognition. May 4, 2013
Rated 4.0 out of 5.0 by Nice stay experience. I did enjoy my stay in Holiday Inn. The rate is ever so reasonable,it is nice and cheap. The staffs are very friendly and very helpful. The amenities like the swimming is very much look after and clean. The room is just right nice and clean. The bed is very comfortable and i slept well. The free wifi is great and easy to access it is really a great help to have it in the hotel. Some hotel's free wifi is rubbish you have to ask for it all the time you like to use it. Staying in the hotel is also a feeling of security around you. My overall rating for the hotel is GOOD and I will definitely recommend it to my friends, Great time and satisfaction. I'm planning of going back there again. May 4, 2013
Rated 5.0 out of 5.0 by Great with kids! I brought our two kids with me to this hotel to enjoy Amsterdam. The facilities are wonderful, it's easy access when driving and the beds were very comfortable. The breakfast was a fantastic spread with so many choices! Dinner was pretty expensive but the choices were good. We also had a pizza in our room one day and that was decent - especially for about 8 euro.:-) April 13, 2013
Rated 4.0 out of 5.0 by The open building method My wife and me liked the open building method of your hotel. In addition with the high roof, the many great flowers and finally the lagoon with the fountain we felt as being in nature. Thank you very much! April 13, 2013
Rated 2.0 out of 5.0 by Good stay/specially with kids! We've had a good stay specially with kids till 12 years,they have free stay and food.Diner and breakfastbuffet OK!We also made a reservation for 2 adults too,we're suprised they get an upgrade room!Good service. April 12, 2013
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