Rated 3.3 out of 5 by 21
Rated 1.0 out of 5.0 by alsantos Uncomfortable room
When I arrived the room looked quite normal.
It was hot, so I turned the air conditioning. It started making a lot of noise, but I supposed it was because it had to work hard to lower the temperature. I selected auto, so that the temperature would keep at the same level (20°Celsuis). Unfortunatelly, the noise did not changed, and all night kept the same. It sometimes turned off because the temperature reached the selected one, but when it started again the noise could not let me sleep.
Then at 2:30, the guest in the next room was doing a lot of noise, keeping me awake for almost an hour.
In the next morning when I was trying to take a shower, the bathtub kept the water even without the capful.
Additionally, the lavatory also retained water.
In the morning I approached the front desk to let them know what was happenin in my room, asking to repair it.
After a very exahusting day, I returned to the hotel, and the bathtub, the lavatory and the air conditioning was exactly the same.
I asked for the manager, but he/she was not there and was not returning. After discussing a lot with the lady from the front desk finally I got an upgrade to another room.
Nevertheless, I do not plan on staying in this hotel again.
August 6, 2013
Rated 4.0 out of 5.0 by Mossimo Excellent Place
It was a very nice place for my.
Very good location, and the staff bring excellent service
May 14, 2013
Rated 5.0 out of 5.0 by manluna Excelente para descansar placidamente
Este Hotel tiene muy buena ubicación y las comodidades están excelentes para los miembros de Priority Club.
El servicio es excelente y las instalaciones son perfectas. Muy bien.
May 7, 2013
Rated 4.0 out of 5.0 by Jhon60 Great Location
The Location is very good to go to the Outlet Mulza, to buy shoe's
April 4, 2013
Rated 2.0 out of 5.0 by Auro88 Staff helpful
Breakfast too expensive. Courtesy coffee, not enough.
March 23, 2013
Rated 4.0 out of 5.0 by Eagleone01 Good place to stay
Place was comfortable and good located close to the places we wanted to visit.
Room was ok however, some signs of discoloration in carpet are presented. Restroom looked a refurbishing required in lights and furnishing.
Bed was comfortable and TV equipment looked new.
Pool facilities were clean and good acclimated. Flavor of meals were excellent, and personnel of restaurant was really friendly and always attended with disposition.
Parking spaces for cars is adequate.
Personnel in the front desk did not offer much help or information. I was no informed that rate did not included breakfast, girl in front desk did not take note about my comments and did not offer any complementary rate for it.
In hotel there are signs informing a "free smoke space" inside facilities, however, in pool area there are no signs and some hosts were smoking. I reported it to front desk and an employee went to request to cigar off, but they refused to do it arguing about int that area there were no signs forbidding smoking. Finally they cut off cigarettes complaining.
March 9, 2013
Rated 3.0 out of 5.0 by Kevin1 Hotel Stay
Hotel, staff showed knowledge of area, help with bags without asking. Support room concern in a fast urgent matter
February 26, 2013
Rated 3.0 out of 5.0 by raypas Rooms are noisy
Room walls are thin. Doors openning and closing in other parts of the hotel can be hear.
Check in very slow. Gym with old equipment, not very safe to work on.
January 22, 2013
Rated 2.0 out of 5.0 by FOlv Door card and shower not working
The card that opens the room dor doesn't work, I had to get down several times during the week because the card got locked. The answer from frontdesk was "the cards are bad, sorry about that".. if the cards are wrong then drop them and get new ones.
The shower was not working properly, sometimes I got hot water, some times cold and someothers. nothing !
The hotel is in bad shape..the carpet is old and dirty.
Please do something.
January 16, 2013
Rated 4.0 out of 5.0 by Gingray Lugar de trabajo tranquilo
Es una hotel mu cómodo y en el que puedes llegar y trabajar tranquilamente
January 10, 2013
Rated 5.0 out of 5.0 by MrAguilarD simply the best
last 2012 i stayed in at least 8 different hotels and i must say Holiday Inn is by far the best hotel experience i´ve ever had. not only this one in leon, but all over the globe.
thanks for this pleasant experience!
January 8, 2013
Rated 5.0 out of 5.0 by anetmen Good
The hotel was good. was nice the night that we spend there .. thanks
January 2, 2013
Rated 5.0 out of 5.0 by Mossimo Excelente Chef...
Excelente comida...!!!, de los restaurantes de la cadena, ha sido mi mejor experiencia.
October 28, 2012