Rated 4.2 out of 5 by 128
Rated 5.0 out of 5.0 by Trophyman91 Great Service
The Staff is very courteous and they always greeted me by name as I walk through the lobby. They try to make you feel at home.
March 14, 2014
Rated 5.0 out of 5.0 by citco42 Great Service
It was a good safe place to stay. I would recomend this to anyone traveling in the area. It is close to the airport and has a shutle.
March 8, 2014
Rated 4.0 out of 5.0 by Honda215 Work trip
went there for work. It is an ok hotel for the price. The Applebees needs some work as the food not so good. For the location to the plant, this place is great. Bed is hard, pillow very poor. In general the place is very clean and ALL the service staff is great and helpful. They need longer hours in the pool area for us guys who work late and want to relax by the pool. It is closed at 8pm and should be open till 11pm
March 2, 2014
Rated 5.0 out of 5.0 by efraos1979 servicio excelente
muy buen servicio en todos los aspectos., buen trato, excelente habitacion baño y clima., ademas calaidez humana y servicial., desayuno con gran variedad y hospitalida
February 24, 2014
Rated 5.0 out of 5.0 by Ixtla Comodidad y confort
Una estancia agradable y de confort para el trabajo y descanso, por su limpieza, amplitud y facilidades.
February 20, 2014
Rated 5.0 out of 5.0 by Chaveza4 Mi estancia en Holiday Inn Silao
Despues de no encontar hospedaje en la ciudad cercana de Leon Guanajuato, llegar al Holiday Inn Irapuato ´me pareció encontrar un oasis.
El servicio , la atención y calidad fueron excelentes y salvo una toalla que no me llevaron y la cafetera de que no servia, puedo decir que es un lugar donde se puede uno sentir como en casa.
February 11, 2014
Rated 5.0 out of 5.0 by jagaso66 sensacional
mis hijos encantados la piscina el gimnasio las camas se divirtieron mucho felicidades espero que sigan así siempre
February 6, 2014
Rated 5.0 out of 5.0 by rtc007 Muy buen hotel
Gracias a la familia de los HIEX, todo estuvo muy bien, situado muy bien para conocer Leon y Guanajuato en menos de 20 min :)
Gracias a todos
February 5, 2014
Rated 2.0 out of 5.0 by juliocesar39 Excelentes instalaciones.Personal incapaz de manejar la aglomeración en el
Parece ser que sucumben a ganar más dinero en el desayuno a costa de la comodidad de las personas que estan trqtando de disfrutar su estancia
February 5, 2014
Rated 2.0 out of 5.0 by why me not that great of a hotel
had issues with room, AC not working correctly. shower did not work. bathroom and towels are not the cleanest.
I would not recommend staying there.
February 3, 2014
Rated 2.0 out of 5.0 by kennyg This hotel has gone down hill in the last few years
I have been staying at this hotel for the last 5 years and in the last few years things have gotten worse. The hotel needs updating, rooms need to be freshened up, bathroom fixtures need to be repaired or replaced and the breakfast food needs some attention, not only for the quality but for the frequency of how often it is replenished. Almost every item took forever to be refilled once it ran out !! I have stayed here over the years because of it's convenience to the GM plant but I think I would rather travel a little farther in order to stay in a hotel that cares about their guests and not their profit. In my opinion, this property does not meet the standard of excellence of IHG properties...
January 31, 2014
Rated 4.0 out of 5.0 by mkir Good service, clean hotel
Hotel was clean and has an excellent staff.
We had a large group that checked in late and the staff quickly took care of all 22 of us.
During checkin they also arranged for all wake up calls and taxi /shuttle services to and from the airport.
My room was very clean, modern. Internet service(wireless) had good speed with no interruption.
Breakfast the next morning was prompt with a good selection.
January 27, 2014
Rated 2.0 out of 5.0 by thomy Airport Silao
Too expensive for surroundings.
You sleep well, however do not expect more than that.
January 26, 2014
Rated 4.0 out of 5.0 by Camber Buenas comodidades y buen servicio.
Fue una buena experiencia y la volveré a repetir. Por esto, soy cliente frecuente de Holiday Inn.
January 24, 2014
Rated 4.0 out of 5.0 by Toroenbrama Comfortable in general
in general a good hotel to stay for business purposes, jus a Little bit of atención in the breakfast, there was to few choices
January 24, 2014
Rated 3.0 out of 5.0 by Forest22 Where's the Web
Interntet service is non existent, unable to conect in room or in common areas
January 22, 2014
Rated 5.0 out of 5.0 by RICHARD 50 Estancia y Confort cumplieron. La Habitación cumple con lo que siempre esp
La atención de su personal como siempre excelente. El personal de recepcion siempre está atento a las necesidades que requiero y además siempre ofrecen mejorar y que me sienta colmo si estuviera en mi casa, lo que siempre me hace regresar al hotel cuando visito Silao
January 16, 2014
Rated 4.0 out of 5.0 by VicBoy Great discovery, well kept secret
One week ago, I needed to pick up my son who was flying from LAX.
I neede two vans to accomodate my son, my daughter in law and my two grandchildren and seven pieces of luggage. My other son agreed to take the other van, along with his wife and grandaughter. He had lived in Leon for almost two years and he recommended me three different hotels, After doing some checking on my own,I decided to try the Holiday Inn Express Bajio for its short distance to the airport.
It turned to be the right one. Begining with the staff that is always smiling and trying to help, very proffessional. The rooms are very spaceful and comfortable, comfortable beds and a nice screen.
The complementary breakfast includes just about everything I want on a breakfast table, and the indoor heated pool was the delight of my son and wife and heaven for my two year old grandaughter. Now my son knows where the best place to stay in Leon or surrounding areas is.
January 12, 2014
Rated 5.0 out of 5.0 by Alex66 Un viaje excelente
La llegada al hotel obedeció a una parada obligada para descansar y relajarnos después de un largo viaje, fue un placer llegar y ser recibido de manera cálida por la recepción, la habitación resultó ser muy cómoda y mis hijos pudieron disfrutar de sus juegos favoritos en sus Ipads gracias al Internet con el que cuenta el hotel. La piscina techada y climatizada resultó ser otro motivo para que toda la familia se divirtiera ya que aunque había mal tiempo fuera del hotel. Esto no afecto esta actividad. Saludos y gracias.
January 6, 2014
Rated 5.0 out of 5.0 by jlgermans Completo y Agradable
Un hotel bastante comodo y con todas lo necesario para disfrutar una estancia de placer
January 3, 2014
Rated 4.0 out of 5.0 by Honda215 Nice place
Location is great, breakfast buffet is very nice, food service staff are very helpful, piano is great, but breakfast buffet should be included in price of the room, hotel and food are a little pricey compared to other Holiday Inn's. The female staff at the front desk are the worse part of the stay - they seem a little stuck up and snotty. Have stayed in this hotel many times. Never had chance to use the pool but it looks very nice. Outside area is always clean and well kept. I try to stay in the rooms inside the hotel for more safety. When I stay at the Holiday Inn in Chihuahua it is a nicer hotel and Happy hour - drinks and snack for 2 hours is FREE, plus breakfast buffet is include in room cost for same cost as San Luis Potosi. Not sure why SLP Holiday Inn costs more than Chihuahua Holiday Inn?
December 18, 2013
Rated 5.0 out of 5.0 by MKC1 Would stay again
Perfect place to stay if you need a shuttle for an early flight. Very clean, good beds and the restaurant is open late. Front desk people were very helpful. Would stay again.
December 17, 2013
Rated 4.0 out of 5.0 by Tribi Favorable experience.
Try to get a room that does not face the highway. The highway is noisy with all of the truck traffic. Inside rooms should be better. The complimentary buffet breakfast is outstanding. Too bad that it does not open early to cater to the airport guests. Applebee's on site is a definite plus
December 3, 2013
Rated 1.0 out of 5.0 by JMRS Bathroom problems
There was not hot water at all. I stayed at room 203, although I've notified the guy at the front desk about the problem with the water temperature in my room, they didn't fix it. I won't recomend this hotel
November 28, 2013
Rated 1.0 out of 5.0 by ZKY007 TERRIBLE EXPERIENCE !!!!
The front desk service is terrible, I hope to never come back again.
I HAD TO LEAVE THE HOTEL IN THE SAME DAY !!!!
November 22, 2013
Rated 2.0 out of 5.0 by Mike46268 Need several improvements
1, INTERNET IS TOO SLOW
Wifi was very slow in nightime. It worked well in early morning and day time. It frustrated me, because I had to communicate with Japan at their working time zone. Other guests also complained about internet speed. I will not stay this hotel again, if the server capacity will not be increased.
2. NO PRINTER at BUSINESS CENTER
3. NO FITNESS GYM (I could not find gym)
4. NO FREE COFFEE except machine coffee in room
5. NO JAPANESE TV broardcasting
I want to suggest you to broadcast Japanese TV program, because many Japanese companies open new factories in the industrial park near Silao international airport.
November 19, 2013
Rated 1.0 out of 5.0 by Damoan Poor staff and service
The person on reception which I received has a dreadful attitude of service and change my reservation rate
November 19, 2013
Rated 5.0 out of 5.0 by Contitraveler Beautiful facility
This was my first business trip to Silao and my Spanish was not very good. The staff however spoke very good English and they made communication very easy. The people at the front desk always had a smile and a Hola whenever I passed by. I was treated like Royalty and it was nice. MUCH nicer than any hotel when I stay in the US. Clean comfortable room, great breakfast and wonderful staff. What more could you ask for !
Thanks again for a wonderful experience in Mexico. - Don
November 2, 2013
Rated 5.0 out of 5.0 by Problemtackler Excellent
Perfect staff and very clean property! Sergio excellent.
October 31, 2013
Rated 4.0 out of 5.0 by Lingus Comfortable, clean and good food
The only complaints I have about the Hotel are:
1. The internet service is really too slow as compared to other
Holiday Inn Express'.
2. Breakfast is supposed to be out and ready at 6:30 AM and not
6:45 or 6:50 AM like a couple of mornings.
3. People smoking right outside the door, had to get the Staff at
the front counter to move people to the smoking area.
Everything else about the hotel was great!
October 22, 2013