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Rated 4.3 out of 5 by 103 reviewers.
Rated 5.0 out of 5.0 by Great Staff and excellant food in restraunt Everyone there made you feel vary comfortable. I wish that we would of been offered 2 drink tickets for the 2 nights that we were there but we were only offered one so we took the points which was nice too. Our stay was very comfortable. I would recommend this Hotel for any one that is traveling. They are right off 75 easy to find and they have a restaurant/ bar right there and the food is gread September 4, 2014
Rated 5.0 out of 5.0 by Very helpful with my disability Hotel staff went out of their way to ensure my disability was accommodated. I would recommend this hotel to anyone. August 31, 2014
Rated 5.0 out of 5.0 by Excellant Staff My husband and I came to Lima , Ohio because his brother was very ill.Vanessa was the kindness front desk clerk I ever dealt with. She remember mine and my husband name. She also asked if there was any change in my husband brother condition, when she saw us in the evening. Also if there was anything the Holiday Inn Express staff could do to make our stay better. We stay in Holiday Inn Express or Holiday Inn when we travel. The staff in Lima, OH was EXCELLANT!!! Also on a lighter note my husband brother is doing better. We will be back next year. August 31, 2014
Rated 5.0 out of 5.0 by Great Service Great staff that is very attentive to guest needs. The service is fantastic in the lounge area but the menu could use a makeover. August 29, 2014
Rated 5.0 out of 5.0 by Great Place - Enjoyed Stay - Quite, Clean Very nice hotel. Enjoyed our stay very much. The room was very nice and quite, great working A/C. The entire hotel was very clean and all staff was very friendly. August 28, 2014
Rated 5.0 out of 5.0 by Great greeting by front desk A comfortable stay very close to the Fair with lots of places to eat. August 27, 2014
Rated 5.0 out of 5.0 by Sleeping on Clouds In Lima, OH for my 25th High School Reunion (in the conference rooms) and had a wonderful stay! After driving up from Tennessee for 7 hours, the bed and pillows were heavenly! The staff was extremely friendly and helpful, didn't have to worry about the security of my luggage while out for the day! The food served at the Reunion was AWESOME!! The ease of check out was simple, because staff slipped checkout papers under the door. So I didn't have to do anything! LOVE LOVE LOVED THE HOTEL!!! August 24, 2014
Rated 5.0 out of 5.0 by nice people nice people clean modern. good rest. close by. and quiet August 21, 2014
Rated 5.0 out of 5.0 by Clean comfortable rooms Like that there is a bar in the hotel to have a drink, watch TV and then head upstairs. August 19, 2014
Rated 4.0 out of 5.0 by Clean comfortable rooms. Always have a relaxing stay. Clean rooms and a very courteous staff. August 18, 2014
Rated 5.0 out of 5.0 by Outstanding Service and cleanliness Total package for relaxation and winding down. Staff was very friendly and outgoing. Very pleased with the availability of a restaurant and bar which was a welcomed surprise upon check inn. August 17, 2014
Rated 5.0 out of 5.0 by Comfortable Bed and Room Temperature I found the mattresses extremely hard and inflexible. Made sleeping somewht difficult. I was unable to get a comfortable temperature using the thermostat. The air conditioning didn't appear to have option to set the temperature for auto-shut off. Room was extremely cold when I returned from dinner. Found myself waking back up during the night to turn the air conditioning back on. All in all though, my stay was more than satisfactory. I would recommend Holiday Inn to others. August 11, 2014
Rated 5.0 out of 5.0 by Great Hotel - Clean rooms, great service and friendly staff We had a great time at the Holiday Inn! Clean rooms, perfect meeting room service, and restaurant was fast and friendly. August 9, 2014
Rated 4.0 out of 5.0 by Review Lima The overall visit was very nice. On the down side the bathroom door in my room had to be kept shut or it would creep open and hit the main entrance door. Looking at it from the inside the top of the door was an inch away from the door jamb and the bottom was tight against the jamb. Not a fuctional problem but something is wrong. I did notice that a lot of the edges of the dark stained wood had nicks in it and showed white underneath. I would suggest you have someone periodically take a brown touch up marker and touch up the nicks. Again, just a bad look for no older then the unit is, maybe a bad choice in the wood. or color. My breakfast of eggs and bacon was cold when I got it. My wife who came down 10 minutes after I got there got her food before I did, not a bad idea but what is so hard about bacon and eggs? Did not receive an express checkout bill and when I stopped by the desk they asked if I really needed one. I assume the computer system was down. Nothing that would really upset me but when they are all put together it kind of adds up. I guess I just expected more from Holiday Inn. The HIExpress in Van Wert OH seems to be a step up from the one in Lima. August 7, 2014
Rated 5.0 out of 5.0 by Business Trip 2014 Clean, safe accomodations. Nice fitness facility. Friendly staff. Quality furnishings including sofa, desk chair, and bed. Fast, free internet connection. Quality hair dryer. August 7, 2014
Rated 5.0 out of 5.0 by Great Reunion My class of 1964 of Indian Lake High School held our 50th reunion at this hotel. Michelle was very easy to work with and she and all the staff "exceeded our greatest expectations". The room was even decorated in our school colors of black and white. We felt the price was very reasonable. The rooms are decorated very well and the bed was great. We plan to have our 55th reunion at this hotel.Michelle and everyone associated with our reunion gets a "Big Thank you". August 5, 2014
Rated 5.0 out of 5.0 by Feels like home We were very pleased with our stay here in Lima. They provided all we needed and the staff was extremely helpful and friendly. We will stay here again if the need arises. July 31, 2014
Rated 5.0 out of 5.0 by Good Location Nice place to stay and easy to find. I took 5 of my children and their families there and we had a great time July 24, 2014
Rated 2.0 out of 5.0 by No restaurant service on Sunday night Stayed here on a Sunday night fully expecting, after driving all day, to be able to eat in the hotel restaurant listed on their website. Upon arrival, we were told the restaurant would open at 5pm. Went down at 5:15pm to be told the manager had decided not to open the restaurant on Sundays. The desk clerk hadn't received the notice, apparently. Our dining choices were walk to a fast food joint nearby or drive to a restaurant. For the price we paid for the night, we expected restaurant service during our stay. Rooms were good - stayed on side away from interstate. July 17, 2014
Rated 4.0 out of 5.0 by Nice Hotel The staff were polite and efficient. The building was attractive and clean. I did not care for the mattress, it was too firm for me, but the pillows were great. The air conditioning seemed to be either too hot or too cold. When it was not running, it would get too warm in the room, but once it kicked on it would get too cold. We couldn't seem to regulate it very well, however, I prefer to be cold over hot so we let it stay chilly in the room. Check in and check out were both a breeze, completed quickly and efficiently. July 16, 2014
Rated 5.0 out of 5.0 by vacation hotel was conveniently located staff was pleasant bar and restaurant people were great July 14, 2014
Rated 5.0 out of 5.0 by private comfortable bed clean room/bathroom friendly staff July 9, 2014
Rated 5.0 out of 5.0 by Ultimate Relaxation. I thoroughly enjoyed my stay at the Holiday Inn Express, Lima. The beds are VERY comfortable. My room, and the entire hotel property was very clean. All staff members were very friendly. The coffee tasted very good. This hotel has a restaurant. I would prefer the hotel serve breakfast. I would not mind paying more for my stay and having a breakfast buffet. I will definitely stay at this hotel again. July 3, 2014
Rated 5.0 out of 5.0 by service customer service was great by ALL the staff Front and South side of property, nicely manicured, North side looks like work in progress, East side needs more help from the small broken bridge on adjacent property and the small union hall building in disrepaiir July 3, 2014
Rated 5.0 out of 5.0 by Clean and comfortable 3 day stay for local dog show and some hotels do not make you feel welcome- not the case here. All staff encountered were very friendly and polite. Rooms were very spacious and very clean, even towels were very soft! Loved the in room fridge and microwave- added convenience to my stay. Next year will not even consider another hotel and would recommend Holiday Inn Lima to others. July 2, 2014
Rated 5.0 out of 5.0 by Great place to stay! The Holiday Inn is located off I-75 in Lima. Even though it is close to the highway, the noise does not bother your rest. A nice patio off the restaurant allows you to unwind and watch the busy highway. It is a beautiful property, clean, beautifully furnished, with comfortable bedding. Excellent value! Try the breakfast buffet for $7.95, the food is delicious. July 1, 2014
Rated 5.0 out of 5.0 by Wonderful,,,, as always!! As a frequent business traveler and Platinum Member, I have never went wrong with Holiday Inn. Rooms are always clean, comfortable, and spacious. Service is always swift and professional. Quiet and relaxing atmosphere. Speedy and efficient booking through the IHG mobile app. Affordable and worth every penny! TG - New Jersey June 21, 2014
Rated 4.0 out of 5.0 by Good overall, but... The staff was friendly and efficient at check in. The lobby is well appointed, open and nice. The location of the motel is a little strange and it tool us a minute to figure out how to get to the entrance. However, I did not see this as a big problem. There were two things I thought to be concerning: First, the bathroom, while clean overall, had mold or mildew (black gunk) in the corners of the tub. Seeing that made us wonder about how clean the rest of the room might be. Second, when we checked out the next morning, I did not have an invoice under my door. I went down to get the invoice and was told that none was necessary since I paid by using points. It is really up to me if I want an invoice or not. Overall, however, we liked the property and would return if in the area again. June 12, 2014
Rated 3.0 out of 5.0 by Average Stay Nothing special or bad at this hotel. I was surprised not to be able to have a late check out even though I am a Platinum member. The receipt that was slipped under the door was incorrect and over charged me, however this was corrected when I brought it to the attention of the clerk at the front desk at checkout. May 26, 2014
Rated 4.0 out of 5.0 by friendly staff Very nice hotel,rooms clean staff very friendly. Great food and drinks with specials in lounge. Only problem I have is they can't make up their mind how much they want to charge. A Friday night was cheaper then a week day. Stayed on a Tuesday and Wednesday one week the next week stayed Monday Tuesday and Wednesday and the rater was higher then the previous week. I know some hotels change rates on weekends and some occasions but this one is not consistent at all May 21, 2014
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