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Rated 4.1 out of 5 by 240 reviewers.
Rated 5.0 out of 5.0 by Nice place to stay Nice clean and comfortable room, good location plus parking. Staff friendly and helpful,would stay here again. September 3, 2014
Rated 3.0 out of 5.0 by It is what it is Hotels these days are generally a beige experience, this Holiday Inn is no different. You are also charged £5 for parking and £12 for WIFI which has a throughput of less the 1Mbps. Welcome to modular pricing and a generally forgettable experience. September 1, 2014
Rated 5.0 out of 5.0 by If you need a bed for the night... Our stay at the Holiday Inn was good, however it is not the cheapest place if you literally just need a bed for the night. All the budget hotels were already full otherwise we would have chosen a cheaper option. That said - it is a great hotel and the location almost made up for the extra money we had to pay. August 29, 2014
Rated 5.0 out of 5.0 Excellent quality The room was clean recently refurbished and very pleasant. Staff were warm, friendly and attentive. Hotel is excellently placed by the river within easy walking distance of the beautiful Lincoln town. highly recommended. August 28, 2014
Rated 5.0 out of 5.0 by Great location Lovely position, easy to access from main road, with views of the wharf. Easy access to both contemporary and historic city Excellent staff. August 28, 2014
Rated 1.0 out of 5.0 by Disappointing I like Holiday Inns, really I do. My first website call whenever I will be away. Sadly, Lincoln was a complete let down. Room very dated, bathroom even more so. Bathroom also mouldy. OK, hotels get dated, but to charge what they charge for a room this dated? Hmmm, Two non working lamps in the bedroom, non working heating/air con. Asked for more pillows to be told there were none spare, despite the hotel clearly only being half full, but even if it was full; no spare pillows? Really? Complete lack of staff in the bar, went elsewhere after waiting 10-15 minutes without any staff appearance. Positives... reception staff were friendly, we were allowed to leave the car for a couple of hours free of charge on the day of checkout, room was clean, breakfast was very good indeed. A real shame August 28, 2014
Rated 5.0 out of 5.0 by Weekend break Holiday Inn Brayford is in an excellent location, lovely restaurants and nightlife are in easy walking distance if required. It is a 5 minute walk into the city center so need to move your car once you have parked up. Staff were helpful and friendly and room was clean and modern. Would definitely recommend as Lincoln is a lovely place and perfect for a weekend away. August 27, 2014
Rated 4.0 out of 5.0 by well looked after Everything about the room was excellent and staff were first class.I had made a mistake about room service charges but immediate response was to refund me even though mistake was mine.Food a bit disappointing - cook/chill - I noticed Break Brothers delivering - and this left no flexibility for the chef when one of party asked for the soup to be served minus the cream. A little overpriced for what it was but OK and a sensible range of choices. However as the location has plenty of opportunities for eating out I would recommend this as preferable August 21, 2014
Rated 5.0 out of 5.0 by Nothing Is Perfect I have two minor comments on points I feel could be improved upon. 1. Charge for car parking. If costing has to be made, prefer to include in room charge. 2.One member of staff had a rather un kept shirt. Grubby collar with ends turned up. August 21, 2014
Rated 5.0 out of 5.0 by great venue last minute decision to stay in Lincoln, en route to a family party close by. Hotel was in a great spot in Lincoln: for eating, shopping and exploring the city sights August 20, 2014
Rated 4.0 out of 5.0 by Very good location My wife and I stay at numerous Holiday Inns thoughout the UK and find this is one of the best. Its nice to find they are not cutting back on the little things that can be so annoying at other venues. On this occation specifically I was able to enjoy Sky sports on the TV, and also found the toilet paper to be the same size as most people buy from the stores and not the size of postage stamps. We will definitely be returning to Brayford Wharf. August 20, 2014
Rated 5.0 out of 5.0 by Friendly staff, great location the staff were a really friendly and efficient team. Lincoln is seriously underrated as a tourist destination and the hotel is well located on a riverside waterfront location. August 18, 2014
Rated 4.0 out of 5.0 by Really pleasant hotel In general very clean hotel with polite staff. Some items on the menu were a little disappointing e.g. the fish and chips - where the fish batter was not crisp and the fish "grey" in colour. Mix grill excellent though. Rooms clean along with bathroom. Bed August 14, 2014
Rated 5.0 out of 5.0 by Great service, highly recommended Overall great value for money, rooms comfortable, staff offer great assistance and very welcoming,. Great experience , highly recommended. August 13, 2014
Rated 4.0 out of 5.0 by Getting Better and Better I have been staying in this particular Holiday Inn most weeks since April and am very pleased to say that it has been a pleasure. I am always guaranteed a very good nights sleep. The staff are always very helpful with special mention to the Front of House Staff and Breakfast Staff who despite being new in some cases, have been very welcoming and efficient. Will definitely continue to stay whenever I get the opportunity. August 10, 2014
Rated 5.0 out of 5.0 by Luxury hotel had a great night's sleep after spending 18 hours at work at an event in the Lincolnshire showground. August 7, 2014
Rated 5.0 out of 5.0 by A lovely, comfortable stay I had some concerns as some reviews I'd read were not exactly complimentary - I found just the opposite - helpful staff - a clean and comfortable room - good breakfast - superb location next to the wharf, with lots of restaurants etc nearby, and very close to Lincoln shops etc. Excellent short break - would certainly use again. July 31, 2014
Rated 2.0 out of 5.0 by Holiday Inn Lincoln Problems with the room door and shower which caused inconvenience, the staff although pleasant were not actually that helpful in resolving any of the issues or able to rectify the problems during my stay. Not worth the premium rates I paid and not as nice as the similarly priced hotel next door. July 28, 2014
Rated 5.0 out of 5.0 by Arrival Directions to Hotel not very clear. Sat Nav instructions takes you to a dead end !! July 28, 2014
Rated 4.0 out of 5.0 Lincoln July 14 Reasonable value for money, very comfortable and large bed Slept very well Large Car Park and good location. Let down by uncleared tables in the bar and in the area outside the bar ( probably from passing trade rather than guests) Guests should not have to clear tables so they can sit down. July 21, 2014
Rated 5.0 out of 5.0 by Great location Situated on the wharf at Lincoln was an ideal location, also large carpark at rear July 17, 2014
Rated 4.0 out of 5.0 by Good location We had stayed at other hotels in the group and were looking forward to our over night stay . We had chosen this hotel due to the location only minutes from the city centre . We had a few issues to begin with but these were soon sorted . We found the sleeping area of a good standard however the bathroom fall short of the usual standard we have come to expect . Taps that didn't work , taps taped up and black mould around bath and taps . Plug holes need cleaning . We also found the stair ways needed a good Hoover . Breakfast was a pleasure staff were brilliant and service was great . July 16, 2014
Rated 5.0 out of 5.0 by Another pleasant stay Our second stay here. Again - excellent staff, very nice breakfast overlooking the water front and very easy to get to the attractions of Lincoln on foot and leave the car in the hotel car park. The greeting at check in was lovely, genuinely chatty rather than scripted and that does make a difference. July 14, 2014
Rated 5.0 out of 5.0 by Excellent value for money If there is a holiday Inn and I can get a good price I will always stay there. There is no other choice. July 12, 2014
Rated 5.0 out of 5.0 by The staff were superb! On arrival the staff were keen to help, also very friendly. The Hotel was very clean throughout. The room and bed was comfortable July 9, 2014
Rated 5.0 out of 5.0 by Great location Centrally located in Lincoln, close to a variety of restaurants and bars. Parking is free. Rooms were of a high standard. Wide choice of items at breakfast. July 9, 2014
Rated 5.0 out of 5.0 by Met ours needs perfectly We needed a hotel to stop near to where we went to during the day and in a area where we had access to night life. A good nights sleep was needed and that is exactly what we got. Excellent breakfast next morning to set us up for the day. July 9, 2014
Rated 4.0 out of 5.0 by Good size rooms and lovely brigh well-lit bathroom. Needed some draw space - the only thing I could fault July 6, 2014
Rated 4.0 out of 5.0 by Breakfast service As usual the breakfast service staff were very friendly and efficient - also very attentive July 4, 2014
Rated 5.0 out of 5.0 by Best Staff Experience of any Holiday Inn Absolutely Brilliant! The staff were amazing. The best members of staff of any Holiday Inn I have ever stayed in. Some of the best customer service ever from any company. They could not do enough for us, were so friendly & helpful & always had a smile. The hotel was perfectly placed for all amenities. Very clean & tidy. Rooms were very clean & comfy. Only quibble was that the door was slightly broken so the automatic close didn't work. The food was amazing in the restaurant & breakfast was brilliant. We had Dinner & Bed & Breakfast. The dinner was great & yet again the service was perfect. The option to order from set menu or have allocation to the bar menu was brilliant & the kids eat free. The bar was brilliant but not for all tastes as it's a sports bar with TV's everywhere running sport. Only quibble here was the bar was open to the public along the Main Street so evenings was hard to relax when you have a bar full of punters watching the football. Has a gym but was very basic but ok for a weekend away. Would be perfect if there was a pool on site but not a problem. Would highly recommend this hotel & will definitely be back soon. July 2, 2014
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