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Rated 4.1 out of 5 by 211 reviewers.
Rated 5.0 out of 5.0 by Best Staff Experience of any Holiday Inn Absolutely Brilliant! The staff were amazing. The best members of staff of any Holiday Inn I have ever stayed in. Some of the best customer service ever from any company. They could not do enough for us, were so friendly & helpful & always had a smile. The hotel was perfectly placed for all amenities. Very clean & tidy. Rooms were very clean & comfy. Only quibble was that the door was slightly broken so the automatic close didn't work. The food was amazing in the restaurant & breakfast was brilliant. We had Dinner & Bed & Breakfast. The dinner was great & yet again the service was perfect. The option to order from set menu or have allocation to the bar menu was brilliant & the kids eat free. The bar was brilliant but not for all tastes as it's a sports bar with TV's everywhere running sport. Only quibble here was the bar was open to the public along the Main Street so evenings was hard to relax when you have a bar full of punters watching the football. Has a gym but was very basic but ok for a weekend away. Would be perfect if there was a pool on site but not a problem. Would highly recommend this hotel & will definitely be back soon. July 2, 2014
Rated 4.0 out of 5.0 by Short Break Just returned from two night break. Booked half board and evening meals on the set menu in the restaurant were second to none. The quality and presentation was first class. Good choice of hot and cold food for breakfast. The only criticism was having to walk through the Sports Bar in the morning to reach the restaurant when it is full of delegates attending a meeting. July 1, 2014
Rated 5.0 out of 5.0 by One of my favourite hotels I stay in a lot of hotels and this has been one of my favourites. I had trouble finding it, and it is not clearly signposted, but when I rang reception, I received excellent directions. The receptionist was extremely helpful and friendly. As a lone women traveller I felt very safe and the room was extremely comfortable. The car park is very convenient. The view at breakfast is stunning. July 1, 2014
Rated 4.0 out of 5.0 by Good location within Lincoln. Good staff, clean hotel, good secure parking, very good location. We did not eat here so can't comment on the food. I would recommend the hotel. June 27, 2014
Rated 5.0 out of 5.0 by up date room Stay was fine but why do you not have any drawers or cupboards for your clothes, we hate living out of a suitcase and like to put our clothes away. June 26, 2014
Rated 4.0 out of 5.0 by Lincoln stopover Visited the Holiday Inn in Lincoln on 21 June 2014. It took a bit of finding but I must admit that I relied an the Sat Nav and did not read fully the directions on the confirmation. First impressions were mixed. The reception area was quite small but the welcome was good. Our room had a good view of the Wharf and it was comfortable. The bathroom was a bit dated with some cracks in the ceramic furniture. We had read this before booking so we did expect this. The position of the hotel was excellent for our purposes and we would be happy to return to the hotel. The breakfast was good and the staff were friendly and helful. June 25, 2014
Rated 2.0 out of 5.0 by Excellent location The location made up for the short coming of this visit. June 25, 2014
Rated 4.0 out of 5.0 by Great Weekend We were pre-warned by the staff with a telephone call during the previous week that the night of our stay in Lincoln was also the Lincoln Festival and parking would be in an area 10 mins walk from the Hotel. A bit of a delay getting back in through the barrier at 2130 but all in all very good stay. Wifi should be free or included in the price of the stay. June 20, 2014
Rated 2.0 out of 5.0 by soso hotel hotel ok/ staff good/ breakfast had better /rooms ok could do with a little t.l.c./bed soso/pillows soso/internet what internet/ June 19, 2014
Rated 5.0 out of 5.0 by very good for a break very enjoyable stay, food, staff all very good, room nice but bathroom very very tired June 19, 2014
Rated 5.0 out of 5.0 by Great Location The hotel is smart and modern with an excellent position right on the quay side. There are many bars and restaurants nearby for convenience. I have to say that I did not hear any noise from the bars so they are far enough away not to bother you late at night. June 12, 2014
Rated 5.0 out of 5.0 by Lovely room and Excellent service Lovely twin room (with double beds) overlooking Brayford Pool - spacious, clean and comfortable with all facilities needed. Food ordered from Room Service was excellent. Also used the Cafe (which opens onto the waterfront) to buy an early lunch. Staff were extremely helpful. Will definitely be staying there again. June 10, 2014
Rated 4.0 out of 5.0 by Great Waterfront View Lovely hotel with a view of the waterfront from our room. We arrived early but were offered a place to store our bags while we explored the city. The room was excellent with clean and good quality fittings. The beds were comfortable and we had a great night's sleep. June 6, 2014
Rated 4.0 out of 5.0 by Great location Very attentive staff from check-in to check-out. Plenty of parking with no fuss. Only reason for disappointment was the appearance of the bathroom; heavily stained basin - due to age/usage, dirty shower curtain and silver tape keeping something together under the bath taps?. I had actually booked and stayed in an executive room - the sloppy DIY and tired bathroom suit - really didn't meet my expectations. Such a shame; as the actual room was OK; very comfortable and clean. June 4, 2014
Rated 4.0 out of 5.0 by Relaxing stay The hotel is in a pleasant location. The reception staff were very helpful and very knowledgeable about the surrounding area, marking the restaurants we were going to on a map to help us locate them. Sleep score given because mattress was firmer than the one we have at home and was uncomfortable for us. June 3, 2014
Rated 5.0 out of 5.0 by Relaxing Break We enjoyed our stay at Lincon. No hassle, very freindly staff and a great breakfast. June 3, 2014
Rated 4.0 out of 5.0 by Leisure location Mine was a holiday visit and the hotel location was admirable, convenient for evening promenading and City access. Lack of quiet public room, noisy/busy bar not suitable for relaxation. Disappointed with restricted dinner menu but as we were on our own for the first 90 minutes can see the problem. Nevertheless our stay was enjoyable and we would be happy to stay again. June 2, 2014
Rated 5.0 out of 5.0 by storage I found lack of storage a problem, althought there was sufficient hanging space there was a lack of hangers and drawer space was non-existent, quite a problem when staying for a number of nights, not everybody wants to live out of a suitcase, I think this issue should be addressed, especially when the room we had is meant for up to four people, four people and only TWO chairs, would two have to stand? Not really good enough do you think? June 2, 2014
Rated 4.0 out of 5.0 by Holiday Inn lincoln Overall agood experience with excellent facilities and friendly staff June 2, 2014
Rated 5.0 out of 5.0 by Clean and Comfortable with a great breakfast Location was great, easy parking at rear of hotel, clean room and comfortable bed, no biscuits in room though, breakfast was lovely would recommend this hotel. May 30, 2014
Rated 5.0 out of 5.0 by Great Hotel This is a great hotel with a nice view of the water. Very close proximity to High Street shops, restaurants and pubs. I am always greeted with a smile. Gemma is truly a Gem! The breakfast is nice, and the bar is comfortable. I very nice place to relax. Who can ask for anything better? May 27, 2014
Rated 4.0 out of 5.0 a comfortable bed and warm welcome I have been to holiday inn at Brayford wharf three times and the experience is always a good one, no matter what the weather the welcome is a warm one. Recommended for bad weather and good. The quayside is a good place to kill time if required. the locals are pleasant and welcoming. May 26, 2014
Rated 4.0 out of 5.0 Lovely weekend Very nice hotel in lovely location.The hotel is right on the riverside and very close too many bars/restaurants and high street shops. We went to visit the cathedral and the castle,well worth the climb up steep hill to see the sights,there was a lovely food market and some nice bars and tea rooms. May 21, 2014
Rated 5.0 out of 5.0 by Relaxed and comfortable stay Always Met with a smile from staff who always went out of their way to help wherever possible. Room large and had a great view of the river. Very close to local bars and restaurants. Very enjoyable stay and will recommend to my friends. May 20, 2014
Rated 5.0 out of 5.0 by Relaxing stay Very comfortable stay, reception staff very welcoming on arrival. Breakfast was good, with very receptive and helpful staff. May 19, 2014
Rated 4.0 out of 5.0 by POOR VALUE FOR MONEY Unfortunately this has priced itself out of the market. The hotel chain needs to take a look at what it's offering. We were not treated as Priority Club guests. May 16, 2014
Rated 3.0 out of 5.0 by Unacceptable service in bar/restaurant My stay was spoilt by what I feel is an unacceptable situation. When I went to the bar restaurant for an evening meal, I was told that as they had a large party in that they would not be accepting a food order from me for at least 90mins. As it was 7.30pm already this was obviously not acceptable. There was no warning at reception about this before hand when I checked in, and when I complained to the reception, they were not aware of this situation. As a business traveller I pick my hotels so I get a certain level of service, as a person staying in any hotel, I do not expect to be told to go out of the hotel to have a meal, because they were to busy that night to be bothered to serve me or any other hotel guest. I do not think in a large hotel a party of 40 people which surely must have given prior notice, should stop other guests having a meal. It is a pity as the hotel is in a good location and the rooms are to a high standard, so hopefully leasons can be learned and paying guests are not told to go to the pub at the top of the road if you want something to eat, as I was. May 12, 2014
Rated 4.0 out of 5.0 by Good location, good value... Good location by the wharf, good pubs and restaurants within walking distance...near the town centre and close to RAF locations (by car). A little difficult to find the car park, due to pedestrian walking area and associated signs...! Make sure you have the GPS coordinates or the hotel phone number. May 12, 2014
Rated 5.0 out of 5.0 Great w/end away This hotel was recommended to us by my parents. It has an enviable position right on the waterfront and yet only a 5 minute walk to the town. Checking in was fine, although I would say that more than one member of staff is needed, as there were always queues, but was very friendly and efficient when it was your turn. Our room on the 3rd floor, No.323, overlooking the water was great apart from the sink in the bathroom which constantly leaked at the base when turned on. The bar staff were friendly also. As the title says, a great w/end away. May 7, 2014
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