Rated 4.2 out of 5 by 109
Rated 5.0 out of 5.0 by Rivera123 Information for Customers
We had an excellent stay, however some things were a bit confusing. 1st we got into the far right elevator and pushed our floor number. A few floors later the back elevator door opened up to our surprise with cleaning personnel entering. We thought ok, she will get where she needs to go then we will get to our floor. I am pretty sure she didn't know English as we tried to talk to her. She got off on the back side and we pushed our floor number again and it only opened up the back door again? I kind of panicked and my husband push the first floor button and had me hold the elevator door and he ended up walking over to the actual door to the lobby area.
Wow - was kind of funny yet, I looked at the elevator and there was nothing that said not to use this elevator. So I'm pretty sure that the employee was supposed to do something other than what she did so we could get to our floor??? Please communicate how confusing this was for us.
Also, the garage is confusing as it asks for a credit card when you leave. We should not have had to pay the $8.00 parking fee and had it asked for credit card or ROOM KEY, I would have understood. Please ask them to explain this at check-in.
February 26, 2014
Rated 3.0 out of 5.0 by Maggifer29 Amazing Hotel, HORRID Parking Garage
My Fiance and I went to stay the weekend of February 21st to 23rd for a family gathering. When we arrived Katie, our check in clerk, was outgoing, friendly and informative. She even got me to sign up for the IHG Rewards Card!
Our room was on the 15th floor and we had an amazing view of Downtown Lincoln. The temperature was perfect and the bed was super comfy. When we booked we opted to get the breakfast included and it was totally worth it. The food at the Red Onion Bistro was flavorful and fresh.
The only complaint I have is the parking garage attached to the Hotel. The turns to get up and down the levels are extremely narrow and the enter/exit signage was a bit confusing depending on what level you were on. If there is a way to rebuild the garage I highly recommend it!+
February 26, 2014
Rated 5.0 out of 5.0 by SWrecruiter Great location and top notch service
Overall my stays at this Holiday Inn have been great. I generally stay in IHG properties with my travels and this one is top notch. Great location close to campus and many different restaurants and local watering holes.
The last stay there was a small hiccup in my reservation in which I booked a king room and ended up in a room with two double beds. I called the front desk and the problem was resolved within 5 minutes from a very apologetic staff.
Be sure to visit the lobby bar and spend some time with Barb in the evenings. She is fantastic.
I will be staying here for all of my trips to Lincoln in the future.
February 13, 2014
Rated 5.0 out of 5.0 by Stagehand16 Great Service, Excellent Front Desk Staff, poor restaurant.
Overall it was a great stay. The staff went out of there way to accommodate us and make our stay very pleasurable.
The only complaint I would have is the onsite restaurant.
The breakfast buffet was not serviced properly and needed to ask to have the various items refilled. The hash brown potatoes were deep fried and not very appealing. I mean really-deep fried potatoes!
The sandwich suggestion of the crab BLT was deplorable and
again very poorly made, it was drenched in some sort of coleslaw dressing that over powered the crab and made the sandwich very soggy and very messy to eat.
February 9, 2014
Rated 5.0 out of 5.0 by VicE Great place to stay
Holiday Inn Downtown Lincoln is a great place to stay. Love the location.
February 5, 2014
Rated 5.0 out of 5.0 by Little Bo Peep Guest of a Guest
I booked this room for a professional colleague who was visiting town from Notre Dame U. The Holiday Inn Downtown had the cheapest rate among the downtown hotels, pure and simple. It was also within walking distance of St. Mark's On-the-Campus where my guest was playing an organ recital.
Check-in was very easy with Janyce being most helpful given the situation that I was paying for and not staying in the room. I got a 2nd key card which allowed me convenient access to the hotel garage. There was a recarpeting project going on in the lobby area which required some fancy footwork over the week-end, but all was back to normal by Monday AM.
I must say The Red Onion is a fine restaurant which has to do battle with all the nearby Haymarket eateries. It's often overlooked and neglected by guests and local diners, but I've found the menu, the service, and the food itself to be excellent and reasonably priced. It was a God-send for me and my guests on several occasions over the long week-end.
"No news is good news" as my guest said little about his room. At least there were no complaints! I didn't personally check the room myself, assuming from past HI visits myself that it would be more than adequate.
January 16, 2014
Rated 5.0 out of 5.0 by sbedikian great staff
they are really helpful and accommodating. will be staying again.
January 13, 2014
Rated 4.0 out of 5.0 by JoeyB48 Great amenities
Loved the large heated pool which was set at the perfect temperature. In the exercise room, all the equipment was working. The buffet breakfast was outstanding. Only problem we had was temperature control in the room. They tend to run a bit warm so had to set the temperature at 64. Once you figure that out I guess it really isn't a problem.
January 1, 2014