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Rated 4.5 out of 5 by 371 reviewers.
Rated 5.0 out of 5.0 by Great stay! We really enjoyed our 1 nt stay. We were picked up promptly from the airport and Jasmine got us checked in quickly. Our room was spacious, very comfortable and took advantage of the free wifi. We also took the complimentary shuttle to a local restaurant (G&M) for dinner. We had a very short wait after dinner for the shuttle to pick us up. Frank drove the shuttle that picked us up from the airport and took care of our transfer to and from the restaurant. He was very personable and we enjoyed talking with him. Overall, we had a great stay and would definitely stay here again if we find ourselves needing an overnight stay in Baltimore. July 2, 2015
Rated 5.0 out of 5.0 by Great Airport Hotel!! We stayed due to an unexpected flight delay. We used reward points and the room we requested was available at short notice - great start. We chose this hotel because it has a 24 hour shuttle, we needed to get back to BWI early the next morning. Jai, at the front desk was helpful when I called and again when we arrived. Warm and friendly, we were welcomed and offered gifts since we are platinum. We arrived in time for Happy Hour, service, food and drinks were good, prices great! Our room was clean and comfortable. A/C worked great, nice common areas outdoors and the lobby was clean and welcoming. Wake-up call as requested. Shuttle prompt, courteous. Would definitely recommend this hotel and we would stay again if ever near BWI. July 2, 2015
Rated 4.0 out of 5.0 by Great check in I'd stayed here before and hope to stay again. The front desk was really helpful with directions and listened to my demands of a quiet room. July 1, 2015
Rated 5.0 out of 5.0 by Nice This location is convenient. The bed was very comfortable. It was great that the hotel has a restaurant on location. The DO NOT DISTURB sign for housekeeping really works. June 30, 2015
Rated 2.0 out of 5.0 by Wost Hotel Stay I had the worse experience staying at this hotel. My boyfriend and decided to spend the night there because all the positive reviews as well as the pictures online. But once we got there, there was a lack of customer service from the front desk staff. The towels in the room look dirty. A few days prior to my arrival i had torn my meniscus and I call the front desk because my boyfriend was stuck in traffic to see if they could extend my check out time for a little bit longer while he got there and the receptionist was beyond rude and told me that i had to check out and that there was no way around it. I will never come back to this hotel June 30, 2015
Rated 4.0 out of 5.0 by Excellent Staff The staff at this hotel was so nice and helpful. The room was clean and comfortable. We felt safe and at ease. The park and fly option was wonderful and available 24/7. I didn't worry about my vehicle while I was on vacation. June 30, 2015
Rated 5.0 out of 5.0 by Great place to stay near BWI Clean, spacious rooms with comfortable beds and pillows. I was very pleased with my stay here! June 30, 2015
Rated 5.0 out of 5.0 by Comfortable beds and great service My sister, her boyfriend and a couple came from Pittsburgh to Baltimore go charter fishing. They were very impressed with the overall service, friendly staff, great beds and awesome hot breakfast. Fishing trip was cancelled due to weather, however, the trip has been rescheduled and they plan to come back and stay at the Holiday Inn BWI again in August 2015. They said at least they got much needed rest at the hotel and we'll fish in August. Thanks again for your continued, exceptional hospitality! June 30, 2015
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