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Rated 4.5 out of 5 by 191 reviewers.
Rated 5.0 out of 5.0 by Hotel was immaculate Hotel was very clean and the upkeep was excellent. It was very close to BWI airport as well as Baltimore and Washington DC. Staff was excellent and the Shuttle to the airport was a great feature. We would definitely come back again when we are in the area. October 18, 2014
Rated 5.0 out of 5.0 by clean and quiet Booked for two nights-quiet room helpful staff and good bar food for late night arrivals. Shuttle to/from airport and neighboring restaurants. Some very good restaurants nearby. October 13, 2014
Rated 4.0 out of 5.0 by convenient location A comfortable efficient place to stay. It was well suited for catching an early flight and being able to leave my car for the 10 days . October 10, 2014
Rated 5.0 out of 5.0 by Great service We will always use this hotel for our trips to Baltimore to visit our daughter. The service is excellent and everyone is so friendly. October 9, 2014
Rated 5.0 out of 5.0 by Great Location This is a great location. It is minutes to BWI Airport and they have a free shuttle that takes you right to the airport. It is also convenient to other locations in the area. Would definitely stay here again. October 7, 2014
Rated 5.0 out of 5.0 by Very comfortable! Great location Comfortable Rooms Very friendly staff October 6, 2014
Rated 5.0 out of 5.0 by perfect stay Extremely clean hotel. VERY welcoming staff, large comfortable room, bed was SOOO comfortable and the shower lovely! Great place to stay when going in and out of BWI. Free shuttle to the airport. I would like to say "thank you" to all the staff at the hotel especially Lamont the shuttle driver! What a very pleasant person he was on our way to the BWI airport! Thank you for a perfect stay! October 3, 2014
Rated 4.0 out of 5.0 by Oasis at the Airport While I prefer to stay at the Holiday Inn Inner Harbor, it was sold out during my stay. Therefore, I chose this Holiday Inn at BWI. I was pleasantly suprised by the convenience to the airport and main highways (I-95, 295). The lobby appeared to have been remodeled, and the rooms were clean and up-to-date. Desk staff was friendly and acknowledged my status (Platinum) with IHG. While it was not near the Inner harbor (approximately 8-9 miles north) ... the drive was easy and this property met or exceeded my expectations as a business traveller to the Baltimore-DC region. September 30, 2014
Rated 5.0 out of 5.0 by Great room I was impressed with the cleanliness of the hotel and room. The bed was very comfortable. The room was larger than I expected for the price. I will use this hotel in the future when in the area. September 30, 2014
Rated 5.0 out of 5.0 by One night stay Excellent hotel, close to airport. Very, very clean. Recommend staying here and price is excellent for location. September 29, 2014
Rated 5.0 out of 5.0 by service good no problems everything was very good just one small drawback i have seen bigger tv in other hotels i stayed in. but overasll excellent stay September 28, 2014
Rated 5.0 out of 5.0 by Great Staff, Clean Rooms, Good Value We've stayed at this hotel several times now. It's a quick shuttle ride from BWI and the rooms have been updated and are very clean and comfortable -- especially for the price. But what makes us return again and again is the exceptional staff. Everyone we have dealt with -- from the shuttle driver to the front desk clerk to the maintenance man -- has been extremely helpful and friendly. I'm just not used to that high level of professionalism at this level of a hotel. September 24, 2014
Rated 1.0 out of 5.0 by No Security on property!!!!!!! While waiting with our children for the airport shuttle at 5 am to take us to the airport we had the great displeasure of dealing with a very intoxicated lady who was literally taking photos of her privates with her cell phone . Just disgusting! She didn't stop at that, she continually tried hitting on the single men in our group and even approached another family with young children (1 may have been 2 and the other a baby) pinching the kids faces, touching & rubbing on them. It is obvious this hotel has no security in place. We missed the 1st shuttle, the 2nd was to full and finally caught the 3rd shuttle and absolutely nothing was done about the situation in the 45 mins. we were outside. We saw the shuttle bus driver witness this bad behavior and presumed when he went into the lobby twice he was reporting this situation. However, if that"s the case no one came to attend to it and if he didn't shame on him! We asked the manager days later and found out this hotel has 0 security on sight and no cameras outside the building. September 23, 2014
Rated 5.0 out of 5.0 by People make the difference The accommodations were excellent which is to be expected . The young man at the counter made the difference his genuine manner made it seem that helping me was not just his job but was in fact his pleasure . September 22, 2014
Rated 4.0 out of 5.0 by Better than Expected, but Let's Add Breakfast The Holiday Inn at BWI was better than I expected, but in this very competitive market, it should consider including a hot breakfast the way its close competitors do. September 22, 2014
Rated 5.0 out of 5.0 by Exactlly what I Expected Arriving at 8pm after a 8 hour flight from Europe all i wanted was a short tide to a hotel where I could get something to eat and a good nights sleep. That is exactly what I got, it is worth comment as often airport hotels are less than engaging. This hotel is well placed and run by a cheerful, helpful and efficient team. The food is good, uncomplicated but well prepared and presented. Breakfast was above average. After I checked out the shuttle driver took me to the Airport Car Rental centre so i could continue my travels. I'd expected to have to go back to the airport and get the car rental shuttle. A nice and much appreciated touch. Recommended. September 21, 2014
Rated 5.0 out of 5.0 by Great place to stay The staff was very helpful and pleasant. The shuttle they provide to take you to and from the train station or the airport was really nice. It was like having your own private taxi. Rooms were very clean and beds were super comfortable. I would recommend this hotel. September 19, 2014
Rated 5.0 out of 5.0 by Comfortable, clean hotel, friendly service Very pleasant stay. Stuck in Baltimore, last minute arrangements, worked out great. Room was large and very clean, the staff was friendly and efficient, and the bed and pillows were very comfortable. September 17, 2014
Rated 5.0 out of 5.0 Great place. I have been in other Holiday Inns and by far this was the cleanest and most comfortable Inn thus far. The bed was extremely comfortable and the staff was lovely. Great experience! Definitely a 10 out of 10! September 17, 2014
Rated 4.0 out of 5.0 by Great For BWI convenience Staff was very accommodating. Food options are limited but good. Very centrally located for flights out of BWI. September 11, 2014
Rated 4.0 out of 5.0 by Great Stay Booked a night before flying to FL. The hotel was great and more than expected. Left car at hotel for 5 nights and was shuttled to and from hotel to airport. one mile away. Room was very quiet. There are several restaurants within walking distance plus one on-site. Used the hotel restaurant when I returned from trip for breakfast. Will definitely stay again. Shuttle was very timely and efficient both ways. September 10, 2014
Rated 5.0 out of 5.0 by Comfortable clean and Friendly Met all my expectations as a business traveler. I will stay here again in the near future. Clean and comfortable, great location to the airport, friendly staff September 10, 2014
Rated 5.0 out of 5.0 by One night was not long enough! My husband and I spent one night prior to flying out of BWI at the Holiday Inn Baltimore BWI Airport. The room was very inviting, comfortable and offered all the amenities needed for a great stay. The staff was warm and helpful and truly seemed genuine in their welcome to us. I wish we could have stayed longer because we were made to feel so welcomed. The breakfast menu was wonderful, great selection and deliciously prepared. The wait staff could not have been more friendly. I will definitely stay here again when my travels bring me to the Baltimore area. September 9, 2014
Rated 3.0 out of 5.0 by Bad experience Room had been smoked in. Had to change rooms. Wi-fi not working. Noise from housekeeping in the hall at 8 am. Not a restful stay. September 8, 2014
Rated 4.0 out of 5.0 by Friendly stay The location is fine. Although the facility is not appealing, it is comfortable stay with nice service. September 8, 2014
Rated 5.0 out of 5.0 by Comfort, Quality and Satisfaction..all in one! The staff and services at this Holiday Inn were above my expectations! The quality of the food in the restaurant was well worth the money spent! If you want a down home, comfort food, the meatloaf dinner is delicious and presented beautifully. Though the portions are huge so ask for a doggie bag for a evening snack. They also have a spinach dip with fresh crusty Italian bread loaves, so very good! The staff takes such care in the dining experience. Front desk and maid staff are equally working for the guests comfort! A hotel I will continue to use in my frequent trips to the DC area. By the way...the shuttle to fast and easy access, great job to all involved! Love Holiday Inn, their rewards program and all they live up to! Thanks for yet another peaceful stay! September 5, 2014
Rated 5.0 out of 5.0 by Love it. I travel every week. This hotel had it all. The staff was great. The food was great and the shuttle driver was awesome. September 4, 2014
Rated 5.0 out of 5.0 by Comfortable room; great location Enjoyed our stay in extremely nice comfortable surroundings. Great access to major north/south and east/west roads. Room was very plush and clean. Very nice staff! September 1, 2014
Rated 5.0 out of 5.0 by best holiday inn on the east coast Great location by airport. Lots of free parking. The restaurant is simple but good. The rooms are clean and well furnished. I enjoy the extra space compared to other Holiday Inns. September 1, 2014
Rated 4.0 out of 5.0 by Friendly Helpful Staff with Good Food The staff greeted you with a smile and were very helpful directing me to the restaurant and bar as well as the little store they had right off from the lobby where you could buy a nice refreshing ice cream to beat the heat from outdoors. They also showed me where to find the computers and printers in the lobby as well as how to use the internet in the room. The food in the restaurant and bar was surprising not like typical bar food it was restaurant quality I was very surprised about the variety of the meals and quality of the meals. Even, finished up with some key lime pie to go...delicious! The only thing I had an issue with was my room was facing the yard lights at night and I kept waking up every hour thinking it was morning and I missed my alarm. August 30, 2014
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