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Rated 4.5 out of 5 by 167 reviewers.
Rated 5.0 out of 5.0 by Great service friendly staff I had a few meetings in the area and took advantage of he shuttle a number of times to get to the train, airport, etc. The drivers and front desk staff were always friendly and professional. I will be a repeat client. August 2, 2014
Rated 5.0 out of 5.0 by positive experiece Good value all around - conveniently located and easy to find - restaurants etc. close by. July 24, 2014
Rated 4.0 out of 5.0 by Overall good experience Hotel accommodations and staff did a good job. The only thing that I think would ask for is being recognized as an IHG member when checking in which did not happen. July 22, 2014
Rated 5.0 out of 5.0 by Great hotel Stayed here during a night layover after a long international flight, and they were wonderful! The shuttle service was prompt, the drivers are friendly. The front desk got me checked in quickly and were very helpful. The room was spacious, clean and relaxing. I had a very early morning connecting flight, went to the lobby expecting to check out and wait 15 minutes or so for the shuttle but the driver was already waiting. Overall, a great stay and their staff helped make what is usually a stressful part of travelling (overnight stays) into the most enjoyable part of my trip. Thanks! July 21, 2014
Rated 5.0 out of 5.0 by stellar staff The staff at this Motel is Stellar, I got in late and was Hungry, the lady at the desk and the shuttle driver arraigned it to where I could get something to eat and were very courteous, they were happy to help, treated me as if I was family. July 20, 2014
Rated 5.0 out of 5.0 by Service that was out of this world! Coming off a fairly bad stay at another property I checked in here for an early morning flight. From getting me an early checkin to the outstanding room and fitness center to the great food at the restaurant along with great conversation with Emanuel the bartender, this was an outstanding stay. July 20, 2014
Rated 5.0 out of 5.0 by Cuarto amplio y comodo Me gusto mucho las dimensiones del cuarto,comodo y tenia nevera y microhonda.Las Camas eran comodas y la ropa de cama apropiada para la tempertaura del cuarto.El unico inconveniente era que el aire acondicionado se apagaba cada media horaa y provocaba calor en el cuarto.Por lo demas la experiencia fue muy buena. July 17, 2014
Rated 3.0 out of 5.0 by large room but noisy ac Why don't hotels invest in insulated doors and quiet air handlers? July 17, 2014
Rated 4.0 out of 5.0 by Workout room needs more attention/ bathroom fixtures falling apart The workout room had two treadmills, one elliptical, and a bike. All had monitors but the channel selection was horrible. The two TVs that were in the room had remotes that needed to be either reset or something was wrong with them. One treadmill was so disgustingly dirty with sweat that I couldn't even look at it. The temperature control was functional and the selection of free weights was nice. Towels and cool water were available. Both the sink and tub fixtures were loose and difficult to handle. The coffeemaker didn't work at all. July 16, 2014
Rated 4.0 out of 5.0 by overnight stay Overall hotel was fine. It was very busy as it is right next to airport and there was a lot of travelers as were we. Checkin was a little slow and the restaurant I would not recommend if you are in a hurry or really hungry. There is a lot of other options close by and the shuttle can take you there according to the front desk. The shuttle to the airport was great and very convenient as we had an early flight. July 15, 2014
Rated 4.0 out of 5.0 by good night's sleep I enjoyed my stay at this hotel. Only thing that would have made it better if there was a complimentary breakfast. Breakfast for almost $13 was ridiculous. I went to chic fil a July 14, 2014
Rated 2.0 out of 5.0 by Not worth it Check - in and check out - better pull up a chair and be ready to wait July 14, 2014
Rated 5.0 out of 5.0 by Surprised Got in late. Figured I would have to not eat or have standard snacks to get me through. Pleased I was told restaurant and bar were open until 11 PM. However, I knew the standard bar food probably awaited. WOW! Incredibly good food. I would have come back second night. Staff, service, food, room, all top notch. It's obvious this hotel "Gets It". Will seek this hotel out any time in the area. July 13, 2014
Rated 4.0 out of 5.0 by Cheap Hotel near BWI It was okay but we were not there long enough to determine whether it was a good or bad hotel. July 11, 2014
Rated 5.0 out of 5.0 by Clean and comfortable Enjoyed my quick stop over at this hotel. The shuttle driver in the evening set the expectations. He was personable and made me feel very welcome. A hiccup at check-in due to 2 customers with reservation issues. Went to dinner 1st then checked in. Room was clean, modern, comfortable. Will return again when back in the area. July 9, 2014
Rated 5.0 out of 5.0 by Excellent for Weekend Getaway A great property for relaxation and leisure weekend. Clean and comfortable rooms. Great food selection and prices in Dining Room and Lounge. Friendly, yet professional staff. Close to BWI airport and local sites and attractions. July 8, 2014
Rated 2.0 out of 5.0 by Brings cheap to a new level This hotel has some positives, but these are overshadowed by lack of considerations for Platinum members or even amenities fr any guests. Not greeted as a Platinum Executive, offered nothing. When I asked, I was told I could either have 500 points, a bottle of water and some trail mix or a free drink. I chose the free drink and found when I got o the bar it isn't a "free drink" it is a free beer or wine. These people running this place put the cheap in cheap. The kicker was breakfast, there is nothing free, so I decided to order form the menu, I had eggs benedict. They looked nice, but when I cut ito one I found the "Canadian bacon" was some type of shaved ham, never seen anything like it, could have read a paper through it. The point here is these people are doing everything they can to increase profits at expense of guests. The eggs were $10, I would have happily paid $11 to have real Canadian bacon, I suspect they would gladly have taken the dollar and shaved it a touch thinner. July 7, 2014
Rated 5.0 out of 5.0 by Great service and ease for trip out of BWI We live three hours away and always need a hotel to stay the day before our fight out. We have always used this hotel and have always been happy. They understand our needs and make everything easy for us. July 1, 2014
Rated 4.0 out of 5.0 GREAAAAT SHUTTLE SERVICE Frank the evening shuttle driver was the bomb... Wonderful man and awesome BWI employee. My family loved him and he was soooooo helpful and kind. July 1, 2014
Rated 2.0 out of 5.0 by Not a good stay experience Needs maintenance, poor staff knowledge of local area, thanks for taking my money, and quickest book out in years. Slam, bam, and not even a thank-you. June 29, 2014
Rated 4.0 out of 5.0 by Clean and comfortable I needed a quick overnight stay to catch a very early flight out of town. The room was comfortable, the front desk attentive, and the airport shuttle service was there when I needed it and took us right to our gate. Overall a pleasant start to our vacation. June 29, 2014
Rated 4.0 out of 5.0 by What about Breakfast This is a great property, conveniently located, recently refurbished, staff has "Will DO" attitude and always makes it happen. However, unlike almost every other IHG property I have stayed at, even MIDTOWN Manhattan, I have to pay for breakfast! I understand there is a cost but as Platinum member I am used to 2 things: 1. Upgrade to Exec Floor or room and Free Breakfast vouchers. Neither happen here. What I book is what I get and I pay for breakfast. It is literally the only bad thing I can say about the place! June 28, 2014
Rated 4.0 out of 5.0 by Shuttle - NOT SO GOOD! The hotel is great! The food was great! But getting the shullte from the airport...never showed up! I called and waited, in the correct area, for the shuttle. After 30 minutes I called again and they said they would contact the driver and he should arrive any time. Waited 30 more minutes and no shuttle. I ended up catching a cab! I told the front desk about my problem when I arrived. They said they were very sorry for my problem. I did take the shuttle back to the airport with no problems!! June 27, 2014
Rated 4.0 out of 5.0 by Brief but nice visit Wish I could have spent more time here. Excellent hotel for an airport location. Great beds! My visit was brief but I am happy I selected the Holiday Inn over nearby competitors. June 26, 2014
Rated 3.0 out of 5.0 by staff rude negative attitude was on phone during the entire check in process and did not listen to the requests we had June 26, 2014
Rated 4.0 out of 5.0 by Comfortable Bed We enjoyed staying at this hotel. The bed felt great after a long flight. Room temperature was good and it was close to the airport. June 24, 2014
Rated 4.0 out of 5.0 by very good only wish breakfast was included ... otherwise very good June 23, 2014
Rated 4.0 out of 5.0 by very good but expensive breakfast costs extra. plus you need to call for shuttle from airport. this was not made clear when booking room. otherwise no complaints. June 20, 2014
Rated 4.0 out of 5.0 by added help by front desk Even tho Hotel didnt offer any postcards or stationery, the front desk representative called other hotels in area but to no avail, the entire area reached offered no postcards or stationery. Shuttle service got us to airport in 7 mins time and didnt mind tipping the driver a 5.00 bill. Most courteous and appeared to like his job. June 20, 2014
Rated 5.0 out of 5.0 by Excellent hotel, but pet fees were quite high Great place to stay, centrally located but pet fees were very high. June 18, 2014
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