Rated 4.5 out of 5 by 103
Rated 5.0 out of 5.0 by mmp00001 Great stay
We stayed here as a quick get a way. We were contacted prior to our stay for a new room b/c the one originally booked needed repairs! Upon arrival the Rep remembered who I was based on our phone conversation, once in the room she called to make sure we were ok! Great Customer Service!! Breakfast was awesome a MUST! there were many selections to choice from and the staff were always pleasant. Enjoyed our time.
September 24, 2014
Rated 5.0 out of 5.0 by ocmikae Great place for the money
This was a present experience overall to stay in this hotel. I hope I can visit here again.
September 16, 2014
Rated 3.0 out of 5.0 by 101BusinessTraveler Noisey
Overall the hotel appearance and staff was nice. Parking was very limited, especially if you are arriving in the evening. There were a lot of families and construction workers staying at the hotel, which made for a noisy stay. If traveling with kids / family this would probably be a good selection, but if traveling for business I would recommend selecting another hotel.
September 5, 2014
Rated 5.0 out of 5.0 by Moony362003 Wonderful hotel
My stay was fantastic. The front desk representative, Wanda, was there at the time I checked in. She was very pleasant and helpful. She told me everything I needed to know and assisted me with leaving my car while I flew out of town. The hotel felt safe. It was also quite. The bathrooms looked new and it had a great shower head. The suite I had was very comfortable. Everything was clean. Towels were fresh and there was even a safe in the room. Good tv channels, black out curtains, and even though the kitchenette was small, it was equipped. The next morning I had reserved to be on a shuttle to the airport from the hotel however, there were a lot of people so the front desk representative that morning (didn't get his name) told me he had already called a cab for me to take me to the airport and the hotel would pick up the tab. I got to the airport before the shuttle arrived. That was so great of him to handle that. I called them to pick me up from the airport when I returned and they were there in 10 minutes. I had a wonderful stay and would definitely stay there again.
September 3, 2014
Rated 5.0 out of 5.0 by johnkjr1111 Good stay
Very nice hotel, was surprized at the way the hotel looked
August 29, 2014
Rated 5.0 out of 5.0 by mikegl like this hotel
Nice hotel, stay here frequently. awesone staff! Excellent location
August 22, 2014
Rated 5.0 out of 5.0 by ebwx Good base good place
Everything was as it should be. Staff was nice, room was fine, breakfast was good (although a little more variety in hot food would have been nice). Internet fairly reliable. Location is great for airport access, but there is nothing around except for other hotels, so that was a bit problematic.
August 15, 2014
Rated 5.0 out of 5.0 by tbee wonderful staff
hotel was clean, staff was friendly and attentive. Meals were plenty and well prepared. Room was clean and there was adequate space. Would stay there again.
August 15, 2014
Rated 5.0 out of 5.0 by Zamboni Girl General Manager
I have stayed at this hotel on a number of occasions. It is always a pleasant experience
August 13, 2014
Rated 5.0 out of 5.0 by alde123 Nice Hotel
This is a nice hotel hotel with good value for money. However, parking can be a problem. The parking seems inadequate for the number of rooms available.
August 10, 2014
Rated 3.0 out of 5.0 by Seasoned Traveler II Horrible Kitchen Staff
Refused to address the emptiness of the buffet on a Saturday morning, and then again on Sunday and gave attitude. This area of the hotel is completely mismanaged. Rude kitchen staff.,
August 8, 2014
Rated 5.0 out of 5.0 by Stiles84 The Staff Is Top Notch
Arrived to my room to find half of the room had no power, after a call to the desk it was fixed in minutes. The shuttle that the hotel has is great. I was driven to the light-rail to go in to Baltimore to watch the O's game, the game went into extra innings and I didn't get back to the light rail station until after midnight but the shuttle driver came and picked me up even at the wrong terminal and drove me back to the hotel. I have to apologize to her for having to come pick me up after she was supposed to be home for the night, so thank you. The only down side of this hotel is the bed was not the best and it did not have a grocery store within 15 minutes of the hotel and I was not able to use the kitchen as I always do to prepare my own meals, but the staff makes this a nice hotel. So thank you guys.
August 5, 2014
Rated 5.0 out of 5.0 by Kyle345 Great for someone taking class at UMBC
I stayed here while taking the CCEMTP at UMBC, can't say anything bad about staying here. It was great and wile my course was hard and needing things and not knowing the area the staff helped me out with all my needs. I will come back and stay again when in the area, also very close to the school.
August 4, 2014
Rated 5.0 out of 5.0 by ROCTW Convienient
Worked well to get to both Washington and Baltimore.
July 24, 2014
Rated 5.0 out of 5.0 by Jay1964 Excellent Value
We really enjoyed our stay at this property. The rooms were well appointed and spacious. The staff was very friendly and professional. Will definitely stay at this and other Staybridge properties in the future.
June 29, 2014
Rated 1.0 out of 5.0 by wurltraveller Worst hotel stay ever
First room had residual smoke. Next room was over the highway. Third room had no air conditioning (top floor in summer). The staff made me feel like it was my problem or not a worthy thing to complain about. Will never ever stay again.
June 25, 2014
Rated 5.0 out of 5.0 by stbarto Great base for visits to Washington DC
This is our second stay at this Staybridge Suites. We use it as a base for day trips to Philadelphia and Washington DC. The rooms are great and the extras (breakfasts/dinners/beverages) make this place a bargain!
June 23, 2014
Rated 5.0 out of 5.0 by raker208 Great staff
Excellent staff and amenities. The 'social' was fab
June 22, 2014
Rated 3.0 out of 5.0 by Arizona1234 didn't sleep for 4 nights
When we arrived the air conditioner in the unit was not working, the room had a strong odor of mildew and, the room was next to the elevator so all night long we had to listen to the elevator motor going up and down and vibrating the wall. We complained to the front desk and asked if we could be moved and was told the hotel was sold out so no rooms available. Desk attendant did not seem very concerned.
June 20, 2014
Rated 2.0 out of 5.0 by 3wood Platimum members get no respect
Had reservation for 3 nights with confirmation o a room with two queen beds. Upon arrival at 3 pm no welcome as Platimum member, first time this ever happened. Room assigned had 1 queen, not king bed. Asked to be moved but told non available. Said we had confirmation but if we waited a few hours one could be prepared. Meanwhile, a cleaning lady was sitting in lounge watching tv. Room had large furry cob webs on ceiling, walls and lamp shade. Asked to have room cleaned. Never happened. One day maid never showed up and had to go down to front desk to get fresh towels. Service well under par. This is too bad because the property overall is very nice and breakfast was well over average.
Staff needs retrained. Asked for a late chech out and told I could hang around in lounge and drink coffee but rooms need to be finished cleaning for upcoming guest after our room wasn't.
June 19, 2014
Rated 5.0 out of 5.0 by jazztravel Great Place to Stay
Great place to stay, we were pleasantly surprised and enjoyed our stay. The coffee was great and the breakfast was excellent.
June 19, 2014
Rated 5.0 out of 5.0 by Fred4U Excellent Service
This place was above my expectations, I will recommend it. The staff in general was super friendly and willing to help consistently.
June 10, 2014
Rated 5.0 out of 5.0 by DPTraveler Nice place, good value
This was our first stay at a Staybridge Suites.
The room was expectantly large, a two bedroom suite! For this much space, the rate was a really good value. It was like staying in a two bedroom apartment and could have slept 6 comfortably with two bathrooms and a large living area and kitchen.
Downstairs there was a nice common area and dining room and staff was very nice.
Somewhat quiet in the area. Giving it a feel of being out and away from the hustle of the city. Clean grounds. It was rainy the night we arrived and it was well it on the outside and felt cozy on the inside.
We arrived late and were not able to check out the fitness or pool areas.
Not far from the airport, but travel seemed farther through the rain and winding roads to get there...
We will stay there again and look for other Staybridge Suites in the future.
June 9, 2014
Rated 4.0 out of 5.0 by JamesB2023 Odor in the room
The room had a very distinct bad odor. I was too tired to move to another room when I got in so I just roughed it out. I did tell Management about it, which they offered me another room, but as I said I was way too tired since I arrived after 1:00 a.m. in the morning.
The front desk did tell me they checked the room out the next day and it was caused by a previous customer's food preparation while staying in the room. Besides the odor the room was nice and I was offered another room.
June 5, 2014
Rated 5.0 out of 5.0 by Bl0nde Gma Breakfast
The lady was just SO efficient. Handled everything with such ease. GREAT food. Nice dining area. We just enjoyed everything about our stay!!
June 3, 2014
Rated 5.0 out of 5.0 by missRGT excellent stay
my stay was great I enjoyed the security of someone being at the front desk when I came in . The staff was friendly, and very helpful
June 3, 2014
Rated 5.0 out of 5.0 by DJDaddy Great Stay as usual
Stayed here twice now and the value is unbeatable for the area. Great food at the managers reception and very friendly staff.
June 2, 2014
Rated 5.0 out of 5.0 by dimplej Friendly and helpful staff. Convenient location
excellent hotel stay for me and 2 other rooms. Would definately stay again.
June 2, 2014
Rated 5.0 out of 5.0 Because Im Happy.
The social atmosphere is great. The entire staff is friendly, the rooms are so spacious, up to date and most important CLEAN!!!! Enjoyed my stay and look forward to staying anytime Im in the Baltimore area.
May 27, 2014
Rated 5.0 out of 5.0 by DJDaddy Quite night and comfortable evenings
Great staff, greeted as a Platinum member.
Food provided during the managers reception was good. Beer was great to finish a long day. Salads were good with lots of variety. Breakfast was great, meats and bread provided so one could make a sack lunch for a quick break.
May 26, 2014