Rated 3.9 out of 5 by 56
Rated 4.0 out of 5.0 by Glenn61 Great service, very clean, but air conditioning control is poor
The staff of this facility is among the friendliest and most courteous that I have encountered! They go the extra mile to get to know your name and what you like. The Concierge Lounge is absolutely awesome!
The only complaint I have about this facility is the lack of control of the temperature within the rooms. The controls have been programmed to not allow the air conditioning to get the room below a set temperature, and that temperature setpoint is MUCH TOO HIGH for me! In some of the rooms, I can sleep fine, but in other rooms I toss and turn and sweat. I am VERY SENSITIVE to hot spaces and it is VERY uncomfortable when I get in a room that won't get as cool as I like it. Other than that, I love this place! PLEASE ADDRESS THIS!!!
November 27, 2013
Rated 3.0 out of 5.0 by LucyBGood Smelly Facility
My first impression was that the hotel had an odd all in the lobby; however, the smell was worse. I confirmed the owith other guests.dor
November 24, 2013
Rated 4.0 out of 5.0 by kyd721 Quailty Room
Very nice hotel with nicely finished rooms. Comfortable beds with perfect pilloes. Travel the US and work 14 plus hr days, so I need a good nite sleep and I got it here.
November 20, 2013
Rated 5.0 out of 5.0 by LarenG83 Bobby
Bobby in food services was very kind and helpful this stay and on my previous one. He does an EXCELLENT job!
November 18, 2013
Rated 4.0 out of 5.0 by Rick123456 AR Business Trip
Same room as the week earlier, which was #517.
Air was almost not able to keep up this time either so thank goodness for the cooler weather.
Profile ask for no elevator or ice machine as I'm a light sleeper, but room #517 sits right beside both.
One more change for Holiday Inn Little Rock then it's off to another hotel for me.
November 11, 2013
Rated 5.0 out of 5.0 by MizunoPro Not your ordinary Holiday Inn
One of the Best Holiday Inns in America, if not the best!
October 24, 2013
Rated 1.0 out of 5.0 by Pregnant2 Poorly qualified staff
The air went out in room about 10:00 called down to desk serviceman came up and reset system, said line was freezing. Even after asking if it would fine through the night, I was told yes and if not they would move us. At 1:00 in morning the air quit working, called front desk one person working, no maintenance crew, no record that I had called earlier. Front desk worker was unqualified to handle the situation. She did not know how to work computer system to move us rooms, she didn't know who to call for assistance, didn't offer to help find us another room at the holiday inn express next door. Being so late and in unsafe part of town, we suffered through the night in 80 degree room. Next morning the manager apologized but only offered a small discount on the room.
Wasn't looking for it to be free but at least half off for the trouble and lack of sleep.
October 21, 2013
Rated 5.0 out of 5.0 by Postman95 Excellent property
This is a great hotel...i stayed in a Crowne Plaza Hotel that doesnt even compare to this hotel.
October 20, 2013