Rated 4.1 out of 5 by 105
Rated 1.0 out of 5.0 by Gary49zzz Overbooked hotel and poor service
We got into Little Rock late that evening to found out that our confirmation number for 2 rooms was meaningless and that we had no rooms. Apparently the hotel was overbooked and our rooms were given to someone else. The front desk employee informed us that we would need to go to a different hotel but "don't worry because we will comp your rooms." I asked to speak to a manager and asked if there were any handicap rooms they could release, We had 2 rooms booked, but she finally agreed to put us in a suite with one bed and a fold out bed. Not a good experiencing and I would not stay at that Hotel again.
July 14, 2014
Rated 2.0 out of 5.0 by rjmadden2 Bathroom was not clean and restocked
No toliet paper on the roll, half empty bottles of shampoo and conditioner, bathroom not clean. Had to have a no entry to room due to theft from prior viist. had to stat there do to a conference.
July 14, 2014
Rated 5.0 out of 5.0 by D1017 Guest Experience Review
Very nice, staff very helpful and effecient. They have a great restaurant at the hotel. I was here for business and the meeting rooms and the food was great.
July 13, 2014
Rated 1.0 out of 5.0 by rdave my stay
the management seemed not to care but the staff were helpful
July 7, 2014
Rated 5.0 out of 5.0 by LuSp Exceeded My Expectations
It's been years since I lodged at a Holiday Inn and was quite impressed by this location.
I selected the hotel becuase of proximity to the airport and was pleasantly surprised by the professional courtesy of the front desk staff, the size of the room and the overall cleanliness. It was also nice to have a third party restaurant onsite instead of the typical "hotel restaurant". This is definitely a location that compares well to other brands and the Holiday Inn is on my list to consider for future travel to other cities.
July 1, 2014
Rated 4.0 out of 5.0 by Dance Instructor comfortable stay
A comfortable stay! Nice rooms, great staff! Food in restaurant was quite good but our conference meals were average. Good flavor just not much variety.
June 29, 2014
Rated 5.0 out of 5.0 by travelingduo618 great place to stay
easy access, quite, comfortable, staff was excellent, restaurant was great
June 29, 2014
Rated 5.0 out of 5.0 by CuerFran Great service
Friendly staff and comfortable accommodations. The amenities make this a wonderful place to stay, meet, and relax.
June 27, 2014
Rated 5.0 out of 5.0 by hotdot Spaciousness of Room
My husband and I were guests at the Holiday Inn. He remained in the room while I attended the training workshop. I checked on him frequently during the day, and found that room service had supplied all of his needs. We ate dinner at Boston's and was greeted by the staff with friendly chatter and constant attendance to see if our needs had been met.
June 27, 2014
Rated 5.0 out of 5.0 by Rhine-o Room was Exceptional
The guest room was great. The bed and pillows were perfect. It is always hard to find a good, comfortable bed when traveling but the one I had was great!!!
June 26, 2014
Rated 5.0 out of 5.0 by grandma Di great service and the rooms are very nice.
This was our second time to stop here, in the past 3 months. Just as with the first time and this time we were very happy with the accomadations. The staff is super and the rooms are lovely. We enjoyed being able to have dinner without having to leave the hotel.
June 23, 2014
Rated 1.0 out of 5.0 by BCICruise Bad Experience
Hotel would not provide luggage dolly nor personnel to help. Did not warn us a party would take place in the middle of the Hotel. Management did move us to a further room yet you could still hear the festivities. Restaurant waitress was rude.
June 23, 2014
Rated 5.0 out of 5.0 by JDrjfg Billing
There is a problem with billing. I hope that it will be corrected soon.
June 20, 2014
Rated 5.0 out of 5.0 by Jazz50 Holiday Inn Little Rock
Great experience! Blew away my expectation of Holiday Inn. It had been years since I've stayed at one. I was having flash backs to traveling with my parents as a kid. This hotel looked and felt like a 5 star hotel. Would stay at there again!
June 20, 2014
Rated 5.0 out of 5.0 by JJHJ Very friendly staff, good location, cleanliness
The accommodations were superior to what I thought they would be as it has been a long time since I have stayed at a Holiday Inn. All of the staff that I had contact with were very helpful and friendly. Enjoyed the continental breakfast along with the additional carry out snacks. Facilities were very clean and comfortable.
June 16, 2014
Rated 5.0 out of 5.0 by Gordon1963 Awesome Hotel
I chose this Little Rock hotel due to the reviews other people had posted. Needless to say i wasn't disappointed. This is by far one of the best hotel experiences I've ever had.The concierge lounge for rewards club members that served free Hors d'oeuvres, and the complimentary breakfast was excellent. The next time I'm passing through Little Rock I'll definitely stay here again.
June 11, 2014
Rated 5.0 out of 5.0 by brewmaster53 Very Comfortable excellent pizza in bar
This is our main stay when we go to the airport to fly. We always do the stay and park and catch the shuttle the next morning. Not having to get up at 3:00 a.m. to drive for an hour to the airport is a great way to start a vacation. Those extra couple of hours of sleep makes for a much better trip.
June 11, 2014
Rated 5.0 out of 5.0 by EcapeAC11 Great airport location
The Holiday Inn by the airport was the perfect fit for what we needed. We checked in and never left until we checked out since everything was right there. The sports bar was perfect - great food, casual environment. Everything was clean and comfortable and checkout was a breeze. Highly recommend - if you need a place near the airport, you can't beat it.
June 4, 2014
Rated 5.0 out of 5.0 by Swazymac Excellent facility. Better service. Good job.
Great facility. Best customer service around. Fist stay but I will be back.
June 4, 2014
Rated 5.0 out of 5.0 by Traveling Traveler Great Service
Have no complaints - will return again - this survey is too long - you said it would be short - Hotel was Great but not so much this syrvey
June 3, 2014
Rated 5.0 out of 5.0 by Rick123456 Visit
Always a great place to stay while in the Little Rock area
June 1, 2014
Rated 5.0 out of 5.0 by dahl64 Great stay, very welcoming
Was treated excellent by the staff at both the hotel and the restaurant that is attached to the hotel. If you have to be away from home for an extended stay they make you feel very much welcomed and at home. My only complaint would be there was not a refrigerator of microwave in my room. The breakfast was excellent and the restaurant also had a wonderful menu.
May 31, 2014
Rated 5.0 out of 5.0 by Agent81 Conceirge Lounge was very nice
The quality of the food and selection at 5:45AM was excellent. It was a really good start to my day. I did not know I was going to be able to eat before my early flight out of LIT. This was a very nice surprise.
April 26, 2014
Rated 4.0 out of 5.0 by haygoodj Good hotel for Business traveler
Just stayed one night before flying out. Room clean. Television good selection of channels. Quiet. Service at front desk was quick and friendly.
April 19, 2014
Rated 5.0 out of 5.0 by chererchick Great experience!
As usual, I had a wonderful experience at the HI Airport. Always look forward to staying there.
April 6, 2014
Rated 5.0 out of 5.0 by violinjudy Always love Holiday Inn
This was the first stay at this Holiday Inn, but we stayed at the Holiday Inn next door last year and both are wonderful hotels. A great value!
March 31, 2014
Rated 4.0 out of 5.0 by JudyLMS Comfortable but be sure you know the location of the amenities!
This location has 2 buildings. The Holiday Inn & Holiday Inn Express. The amenities are spread out. If you want free breakfast, it's at the Express, as is the indoor pool. Which is NOT HEATED! My 21 month old grandson was freezing in it! Workout room and restaurant are in the big building. We stayed at the big building but had to go down the hill to use the amenities that we expected. The first morning, we went down and saw what we thought was the free breakfast. After eating, we received the $30 bill! It would have been nice to be informed at check-in about these things! Rooms are very comfortable, food was great, it was just not convenient to use the amenities, especially with a toddler.
March 27, 2014
Rated 1.0 out of 5.0 by Cropman49 Never have a meeting here again
I was attending and also a presenter at a meeting that went the better part of a week. I can't remember a time in recent history that a hotel did a job this poor.
We had food served to the group, two lunches and one evening dinner with an open bar for about 70 people. What was really amazing was they served the same three salads at all three meals and they weren't that great. The quality of the main courses was marginal at best.
Internet service was very limited, in the meeting rooms at times it was almost non-existent.
The rooms, when the heat came on, it made a rattling/vibrating sound that I finally shut it off. Quality of coffee in room was bad and I heard this comment from others. Glass glasses, looked like they were wiped clean with a towel and not changed between guests. Desk chair was in very bad shape, arm rest on chair was all chewed up, back on chair was shaky..
Thankfully I got to eat breakfast in the concierge lounge, food was better and service was better.
March 25, 2014
Rated 5.0 out of 5.0 by Mellow56 “A place to look forward to.”
Another hassle free stay thanks to Rachelle Moore. Just email Rachelle and she will take care of all of your needs. This is a nice quiet hotel with a Boston bar and grill and there is also a waffle house across the street that has good food. We always stay here on our way out and in from the airport. They also have a free airport shuttle. Thanks again everybody we will see you next year.
March 19, 2014
Rated 5.0 out of 5.0 by Jerryrd80 Great Service & Comfrotable be & pillows
A very comfortable bed and pillows. It's so good to get a great nights sleep when away from home. Staff was friendly and very accommodating.
March 10, 2014