Rated 3.9 out of 5 by 58
Rated 4.0 out of 5.0 by ScottD1966 Clean comfortable room, poor Wifi
The room was nice, the staff was very polite, but the in room Wifi was next to useless. I travel 4 days a week every week and being able to FaceTime with my family is very important to me. The wifi was so poor in my room that I was unable to FaceTime with my family and had to go to the computer in the lobby to book my flights because I couldn't connect to the wifi. I think that if you are going to advertise an amenity then it should work.
December 9, 2013
Rated 5.0 out of 5.0 by DJBG Pleasant Surprise
I travel a lot and normally would not take the time to do a review. After missing my flight I needed a hotel near the airport. The welcome lady suggested staying here because they had a restaurant and it was cold and I had turned my car in. The shuttle driver was extremely pleasant, the employees at the desk were as well. Then I was told about the concierge room upstairs where there was a buffet and $1 for a wine!!! Met two ladies who were also hoping to get out the next day because of the winter blast that was hitting everywhere. Very nice room, very nice breakfast buffet and a easy trip back to the airport. Stay there if you get a chance.
December 8, 2013
Rated 4.0 out of 5.0 by Glenn61 Great service, very clean, but air conditioning control is poor
The staff of this facility is among the friendliest and most courteous that I have encountered! They go the extra mile to get to know your name and what you like. The Concierge Lounge is absolutely awesome!
The only complaint I have about this facility is the lack of control of the temperature within the rooms. The controls have been programmed to not allow the air conditioning to get the room below a set temperature, and that temperature setpoint is MUCH TOO HIGH for me! In some of the rooms, I can sleep fine, but in other rooms I toss and turn and sweat. I am VERY SENSITIVE to hot spaces and it is VERY uncomfortable when I get in a room that won't get as cool as I like it. Other than that, I love this place! PLEASE ADDRESS THIS!!!
November 27, 2013