Rated 4.4 out of 5 by 296
Rated 4.0 out of 5.0 by Fins7172006 Older hotel
Hotel was older, but was still a nice visit. Just passing through town on way to Texas.
July 20, 2015
Rated 4.0 out of 5.0 by Fort Smith RDH Overall good stay but AC was TOO loud
Bedding and room was clean and comfortable. AC was way too loud every time it turned on which would wake me up and led to not a good nights rest. Even if we tried to leave it off throughout the night, the room would only get stuffy and hot so we had to leave the AC on auto. Just because of the AC, I'm not sure we would return to this hotel.
July 20, 2015
Rated 5.0 out of 5.0 by Lenio *****OVERALL GREAT HOTEL! *****
Well first, I had received an email stating that we were staying at this hotel which was nice. When we arrived at the hotel, the the front desk staff was personable and very helpful when we checked in. They informed us about the complimentary appetizers that were available between the 5:00-7:00 pm and breakfast the next morning. The area in which they served the appetizers was nice, clean and the staff was so kind and helpful.The room was clean and I also liked that on the night stand there was a lamp that had 2 plugs on it to charge our phones. LOVE THAT! Breakfast the next day was great. So much food for the eyes to behold.! The girl who approached us when we went there, was so nice and asked us if we wanted coffee. It the small things like this that make staying at your hotel a pleasure. When we checked out, the manager, was so nice and when I asked him about changing a reservation, at the next stop of our trip to Shreveport, Louisiana. He was so sweet and helpful. He called the hotel for me and I spoke to someone at the front desk and helped me with rearranging the reservation I had made.
KUDOS TO ALL THE STAFF AND TO THE GUEST SERVICES MANAGER!!!
BE SURE THAT WE WILL BE BACK HERE AGAIN!
***** 5 stars!!
July 19, 2015