Rated 3.8 out of 5 by 109
Rated 5.0 out of 5.0 by Rod Sorry Friendly and competent staff and pleasant surroundings
Our stay could not have been any better or more comfortable!
June 12, 2014
Rated 4.0 out of 5.0 by LeGare clean and comfortable room
Room and bath was clean and comfortable. Door allowed in too much noise from the hall. Hot portion of breakfast could have been better. Lobby was attractive and clean as well as dining area.
June 11, 2014
Rated 4.0 out of 5.0 by Fisher Man Nice Facility Near I-30
Comfortable room, good breakfast, good value, near several nice eating establishments. I will stay there again when I am in the area.
June 10, 2014
Rated 5.0 out of 5.0 by TXgma Excellant stay!
Wonderful stay and very comfortable. Staff is great and very helpful and informative. Breakfast was nice and the presentation was great. Graounds are nicely maintained and it is well-lit. The room was a nice size and the bathroom was also. Arrived about 9pm and was tired and wanted a shower badly. Holiday Inn Express in Bryant, Arkansas, didn't let me down. The whole facility is nice and clean and inviting.
June 3, 2014
Rated 4.0 out of 5.0 by sissy56mo Awesome staff
The staff was awesome but the room smelled very bad of smoke. The bathroom had a bug on the floor and hairdryer had a short.
The beds would love to have one that nice at home but we had a down spout that kept making alot of noise.
With a few fixes I would love to come back.
The smell made me feel that the room was not clean more so after I found the bug and the dirty switch plate.
Fix these things and I will return.
June 2, 2014
Rated 4.0 out of 5.0 by 88Keys I was pleasantly surprised
I will admit I had my doubts about this HIE property but the front desk was helpful, the room was very comfortable, the wifi was consistent and always working great - never lost connection, good eating establishments in walking distance and all the amenities you would expect from a HIE property. There isn't a fitness room there but they made up for it by offering a free pass to the local 24 hr fitness place just up the road with everything you could imagine as far as maintaining your current fitness regimen. I will DEFINITELY be back. Very good room rates.
May 22, 2014
Rated 4.0 out of 5.0 by Cowboy Mafia Very Quiet
Very nice and quiet. Would definitely stay here again. Front Desk personnel were very courteous and proficient.
May 14, 2014
Rated 4.0 out of 5.0 by Traveler10032 Don't expect to get online.
The server is slow. Don't expect to be able to get online. I couldn't until the next morning, just before I left.
Other than that, it was a good stay.
May 13, 2014
Rated 2.0 out of 5.0 by Roadie53 Great front desk
The welcome at the front desk was the best thing at this Holiday Inn Express. The hotel is in need of major maintenance. The door let light filter in from the hallway. The bathroom seemed to have seen somewhat of a makeover but very poorly done. The bed was ok but I don't believe it was up to the HI Express standards.A/Cwas not on so the room was stale when we first entered. Would not use this HI again unless I was desperate.
May 8, 2014
Rated 2.0 out of 5.0 by Sld5 Old hotel
Walls and ceiling cracks and previous water damage. Bathroom had large chunks of grout missing all the way to bottom. Bed one of the hardest I ever slept on.
April 29, 2014
Rated 3.0 out of 5.0 by mjtjaxtn Convenient, decent value for the cost.
Only stayed one night. Convenient to Interstate. Nice having a hot breakfast when you wake up. Property is showing its age but for the cost was a decent value.
March 26, 2014
Rated 5.0 out of 5.0 by SSanders About what you'd expect
Very average. Comfortable, great customer service, good price.
March 17, 2014
Rated 1.0 out of 5.0 by Lh0927 Bad plumbing and no hot water
There was no hot water and dirty water was coming out of the faucets on Friday night- we had a High School Softball team there and they were not able to take showers. Still no hot water on Saturday morning. The staff Friday night was very helpful but on Saturday morning when I asked about a discounted price because of no hot water the gentleman at the desk said it was because too many showers were taken at the same time. I have stayed in many hotels with a lot of ball teams and this has never been a problem.
I have reservations as well as the same ball team for March 21st and am thinking about changing mine to somewhere else. I just feel like the money we paid for the room was not worth not being able to be comfortable by taking cold showers.
March 16, 2014
Rated 2.0 out of 5.0 by Reeves45 Comfortable bed and clean room
Garbage truck dumping dumpsters outside our window at 4:30 in the morning woke us. Then around 5:30 there was a lot of noise in the hall way. We had problems with getting on the internet. Then we could not stay connected. Breakfast was just there. Not the best I have had at other Holiday Inns.
March 13, 2014
Rated 2.0 out of 5.0 by Tom3301 No hot breakfast
This is my second visit to this hotel. Both times the person responsible for breakfast was late so there was no hot breakfast available.
January 30, 2014
Rated 5.0 out of 5.0 by Reliablej Reliablej59
My stay was exemplary due to the lady at the front desk (Birtie). She took my original call & made sure I was comfortable during my entire 3 day stay. I will recommend this Holiday Inn cause of HER & THE FRIENDLY STAFF!! Very Accommodating!!!
January 27, 2014
Rated 3.0 out of 5.0 by Azcajun My Litttle Rock Stay
Staff attentive and helpfulness was very good but hotel had some deficiencies - there is no business center and the wifi only worked very intermittently (in other words almost never and when it did it was very low and would often cut out in the middle of my work.) In addition the breakfast was very disappointing - in 10 years of belonging to the Holiday Inn rewards program this was the first Holiday Inn Express that did not have tabasco sauce or salsa with your breakfast o your eggs could have a little flavor. This was very disappointing and implied cheapness on the part of management not to provide a simple basic condiment ( and I think it disappoints many other guest who probably just don't complain as the employee I asked said others had asked about sauces and that management said it was against Holiday Inn policy to provide this basic item.)
January 25, 2014
Rated 4.0 out of 5.0 by jdadclark overnight stay
clean and neat but bed mattress was not great and remote for tv was broken.
January 24, 2014
Rated 4.0 out of 5.0 by engineerdva Wonderful breakfast
Great place to stay regarding accommodations along with location availability to nearby amenities! Didn't vacuum room daily.
January 12, 2014
Rated 5.0 out of 5.0 by Mywaydan "Twas a very pleasant night's stay!
We only stayed one night but all of we expect from a quality hotel was present and we would recommend this hotel to anyone.
January 3, 2014
Rated 4.0 out of 5.0 by dnd69 quiet and restful.
Room was large and clean and very quiet though close to I-30. We slept well, and felt refreshed in am. Good breakfast as usual. Pleasant staff topped it off.
December 31, 2013
Rated 5.0 out of 5.0 Deer Hunting Trip
Enjoyed my stay. Great Hotel!!! Awesome Staff. Great Location.
December 8, 2013
Rated 5.0 out of 5.0 by klarso11 Great service
Can't name even one example of what to improve. On duty front desk person very nice, I believe her name is Cassie.
December 8, 2013
Rated 4.0 out of 5.0 by MiMiof9 Bed
Only complaint we have was how uncomfortable the bed was. We try to stay at Holiday Inn Express when we travel but I don't believe we will stay at this one again. The bed was not comfortable at all. Everything else was good, it was clean and the staff was very nice but did not sleep well.
December 3, 2013
Rated 3.0 out of 5.0 by Tamham1 Cleanliness was an issue
Usually I find these rooms clean. The floor was heavily littered (leaf debris) in a couple of places that indicated it had not been vacumned. There was hair hanging from the blow dryer. The staff were very pleasant, as was my overall stay; however, since I found cleanliness not up to standard I kept finding myself inspecting the sheets and towels. While everything else was fine, cleanliness would be a deal breaker.
December 2, 2013
Rated 5.0 out of 5.0 by keithal my stay
great place very friendly staff and a great overall experience
November 18, 2013
Rated 4.0 out of 5.0 by Larry1948 Nice
You can tell it is an older HIE, but it seemed to be kept up.
November 11, 2013
Rated 5.0 out of 5.0 by Gossann great service. friendly and helpful staff
staff was very friendly and helpful. I would definitely stay at this location again
November 10, 2013
Rated 4.0 out of 5.0 by dunawayM The people make the difference
The young lady at the front desk was simply delightlful. Cassie represents the best qualities that frequent guests want and look for when choosing an hotel.
Kudos to her.
November 4, 2013
Rated 3.0 out of 5.0 by ITravelforwork Travel for work.
I travel at least monthly for work, sometimes several times a month. I often stay in a room priced lower than this room and while cheep for MANY people, the rate was more than I spend. The bed was very stiff by my standards, and caused me to be very sore the following morning. The room was very clean. I had to check in VERY early and they were cleaning the rooms from the night before. This was above and beyond as they were at max capacity the night before with the race day weekend.
My overall experience was good, however, I almost left to find another option in the area. I did not like the price and the person checking me in was VERY rude. I offered my debit card for payment and was asked 3 times if I had a credit card. In addition I was asked 2 times if I had enough balance to pay for the room and still have enough on the card to run a check on it. I was traveling for work and paying out of my own account, and I do not use my credit card as often as other people. I am not however a bum, un-employed, or broke. I did not represent myself that way and did not enjoy being treated that way either. For the price there are several other hotels in the area that must compare and lack the rude treatment I received.
The room also had no curtain to cover the window, while not an issue for me, my wife would have refused to sleep in a room like this. The curtain was light see thru material, and did not have a privacy curtain to pull close.
October 31, 2013