Rated 1.0 out of 5.0 by mitigator overprices and under appreciated
I am a platinum level member and have become accustomed to wonderful service. This Hotel was way under par, absolutely no recognition of my platinum status, a small room next to elevator and facing freeway, no welcoming bag or even a complimentary water. I asked for two beds and was given only one.
June 13, 2013
Rated 5.0 out of 5.0 by Indycar4 Comfortable beds and great service
Very nice hotel very quiet. Staff very friendly and helpful. Can park outside or in the garage.
June 9, 2013
Rated 5.0 out of 5.0 by Ray33 The only place to stay in Little rock!
I was greeted by a very knowledgeable staff who helped any way they could during my late night arrival. I stay in a lot of high end resorts and treated the same at this property!
June 1, 2013
Rated 4.0 out of 5.0 by CMDRE68 onvenient and comfortable
The property is extremely convenient to the Clinton Library and Museum which I was visiting. The benefit of having an on site restaurant was self evident. The staff were pleasant and efficient. Only issue was waiting almost 15 minutes for my bacon and eggs in the morning!
May 26, 2013
Rated 4.0 out of 5.0 Clean Room, Great Staff
Everything was really nice. I was tired every night, so I ate at the hotel restaurant and the service was great. When I made it to happy hour the bar was very nice.
Having some coffee available in the lobby in the morning would be a nice improvement.
I will definitely stay here during my next trip to Little Rock.
May 22, 2013
Rated 4.0 out of 5.0 by joey65 good service, ok room,no priority perks
When I checked in with my brother the lady at the front desk was very professional and customer service oriented. However when we got up to our room there was only one bed. She apologized and worked very hard to get us a new room with two beds. However in the second room the toilet would not flush at all and had not been.yuck. I went back down and the young man working there said he wouldcall maintenance immediately. we then used the restrooms down stairs and went to eat dinner. when we arrived back later that night we went to our room got rewady for bed and I went to the bathroom and the toilet was still nopt flushing. I had to get dressed and go back down to the lobby to use the restroom as well as my brother. I then advised the kid again and he had acted as if he had forgotten. I said we would just go to the lounge since we had gotten dressed until they could fix it. We had a couple drinks and went back up and it was fixed. I would of given the staff an room an excellent with the exception of the continued inconvenience and the one kid not acting on the issue while we were out and the room not being flushed when we arrived obviously someone new it didnt work.
April 7, 2013
Rated 4.0 out of 5.0 by Subrosa Benefits
Whenever I am in Little Rock, I always stay at the Presidential.
The service is excellent. The price is right. The location is within close proximity to tha note life and attractions while still being in a quiet setting.
March 26, 2013
Rated 3.0 out of 5.0 by motherof3 Room uncomfortable.
The Pros: The location was great. The customer service was good. And bed was comfortable. The cons: Toilet took about 3 times to flush each time, sink wouldn't drain, and AC was very load, and room had a funny smell. My least favorite Holiday Inn. Glad it was only for one night.
March 25, 2013