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Rated 4.2 out of 5 by 262 reviewers.
Rated 4.0 out of 5.0 by Great Staff The staff was GREAT, from the front desk to the lady taking care of our room. Everybody had a smile and wanted to help with anything. They were always asking how they could help us. The bathrooms were a little to small, but clean. We would be happy to stay again and tell our friends. July 23, 2015
Rated 5.0 out of 5.0 by Syracuse Nationals Host Hotel Wow, what a wonderful experience. Right from check in the staff was so accommodating. Everything was top notch from the staff, to the rooms, to cleanliness, to the comfort of the rooms (beds and pillows) our stay was most enjoyable. Our friends with us even had a parcel delivered to the hotel and the staff went out of their way for them. Last year when we attended the Nationals in Syracuse we stayed at another property. This would not happen again. This is our choice hotel for this event. If you want a great experience, a clean hotel, friendly staff, great food, stay here, you will not be sorry. July 22, 2015
Rated 5.0 out of 5.0 by Unexpected This was supposed to be an overnight stop on our way to Niagra falls. And what a delightful surprise. It is minutes from a magnificent lake and park. Great resturants the hotel was clean, friendly great beds and showers. We got to have a great meal by the lake, walk along a magnificent view, stopp for ice cream We thought we would just find a place to rest to break up trip but instead it was a real vacation destination. I love surprises like this July 17, 2015
Rated 5.0 out of 5.0 by Comfortable Bed and Spacious Room Amazing experience with the Holiday Inn. The room was big and spacious, the bed was big and comfortable, and the lighting was bright. The only thing my room lacked was a mini fridge, but everything else was great. July 16, 2015
Rated 5.0 out of 5.0 by Impromptu stay Very courteous fast checkin, a minor problem was handled courteously and efficient. All in all, a pleasant, relaxing stay July 15, 2015
Rated 5.0 out of 5.0 by Perfect Overnight stay Everything was great. Room was perfect, clean, comfortable, spacious. Breakfast was fast, yummy, and well priced. July 14, 2015
Rated 4.0 out of 5.0 by My stay... My main concern was the cost. It could have been more affordable... July 14, 2015
Rated 2.0 out of 5.0 by Average room with small bathroom and poor restaurant Room was only average and bathroom was extremely small. Better pillows are needed in rooms. Breakfast in restaurant was deplorable, Vegetables in omelet were raw. Replacement omelet was laying in grease on plate, and omelet was full of grease. Could not eat it. French toast was not adequately dipped in eggs, and was very dry. Server was more interested in talking about personal matters with a friend seated in the restaurant, than waiting on customers. Front desk tried to charge a fee on check-out for a room that was free under the IHG Rewards program. July 6, 2015
  • 2015-07-27T11:38:40.885-05:00
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