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Rated 4.2 out of 5 by 301 reviewers.
Rated 4.0 out of 5.0 by Holiday Inn Liverpool The only complaint is the bartender was not capable of handling a crowd related to a wedding that was taking place at the hotel. In the future that should be considered when staffing the lounge. October 8, 2015
Rated 5.0 out of 5.0 by flatfoot Food was good, but in comparison, expensive we travel extensively throughout the U.S. and have stayed here before, the new menue appears to be expensive, compared to previous experiences October 6, 2015
Rated 5.0 out of 5.0 by Great for park and fly This is a very nice property. The staff are all friendly and accommodating. Restaurant staff made us feel right at home. Would have preferred a complimentary buffet but food was good. There were 4 big fluffy pillows on each bed . I sleep on a very flat pillow at home so would have appreciated an assortment of pillow sizes rather than all large ones. Shuttle service was very good. October 3, 2015
Rated 4.0 out of 5.0 by Lady L I was horrified to find an earwig in the bed. Also, the shuttle service upon my return was poor at best. October 1, 2015
Rated 3.0 out of 5.0 by Nice property, plenty nearby, but doors SLAM shut. A very large hotel right off the highway, about 10 minutes from the airport. Everything was fine with the hotel; clean and updated rooms, friendly staff, amenities, etc. The reason for 3 stars is the doors. When a guest enters or leaves their room, the door SLAMS behind them. And I want to make sure I put enough emphasis on the word SLAM. It's so loud it wakes you from a sound sleep. Obviously this is an issue, since I don't want to be woken up 10-15 times each night/morning. There has to be something that maintenance can do to fix all of the door hinges so that the doors close more gently. The hotel shares grounds with the StayBridge Suites right next door, and between the two hotels they have a basketball court, outdoor grilling patio, indoor pool, etc. The Holiday Inn has a restaurant and bar inside the hotel which serves breakfast, lunch, and dinner. There is a drug store on the hotel grounds too, very similar to a CVS. Within about a 10 minute drive there are plenty of restaurants (I recommend Buffalo Wild Wings if you're traveling on a Sunday and want to watch your team play). Otherwise I recommend the American Diner for breakfast, which is a short 2 minute drive. September 30, 2015
Rated 5.0 out of 5.0 by Great experience and value I recently stayed at the Holiday Inn-Liverpool and had a great experience. Everyone was helpful and friendly. The rooms were clean and I could not ask for more. Great value for the money spent. The hotel is about 10 minutes from Syracuse University and the location worked out very well. September 29, 2015
Rated 4.0 out of 5.0 by Pleasant and comfortable environment and staff Pleasant, professional staff. Excellent value. Comfortable accommodations. September 28, 2015
Rated 5.0 out of 5.0 by Excellent Syracuse Hotel Great service, excellent location for all Syracuse attractions, close to the airport, plenty of free parking and, best of all, good on site restaurant and bar. Staff always remembers frequent guests and makes you feel like family. September 28, 2015
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