Rated 4.2 out of 5 by 278
Rated 5.0 out of 5.0 by cruchief1122 Great Hotel
Wow! We really enjoyed staying at this hotel....AGAIN! This is our second stay for our Bi-State Rally and the hotel really outdid themselves to make our stay exceptional. We got to dinner and realized that we forgot to tell them ahead of time that we were Vegan. No problem! They brought us vegan meals on both banquet nights, and they were delicious. The room was very clean and comfortable. After riding our bikes for several hours it was really appreciated that the room was clean, the bed was comfortable, the hotel was quiet and the shower was hot! Thanks again and see you next time!
August 23, 2015
Rated 5.0 out of 5.0 by Mark-from-Canada Business Park and Fly
Everything was excellent. Shuttle service to airport was fine and lots of parking
August 20, 2015
Rated 2.0 out of 5.0 by Travelin' Sylvia Don't Stay Here in Syracuse!!
Stayed here for a conference the end of July 2015, out of necessity. If you like miniature bathrooms, poor desk support, and a generally "old" atmosphere, maybe you'll like this place. The "Business Center" didn't have notepads/pens & the front desk couldn't even supply what's in the guest rooms. It took 3 tries to find the Laundry Room #no visible signs!# and get detergent/softener. The cute young thing at the front desk couldn't give adequate directions & never bothered to ask if detergent was needed, even as I had a full load of dirty clothes in my arms. Then there was the housekeeper that couldn't get our room serviced because she was "on break" for over an hour at 3 pm. When she finally returned, she went to the room across the hall, even tho Housekeeping was contacted 3 times to request service. During the conference, there were very few chairs in the open areas by the meeting rooms for the senior groups to chat & visit. All in all, a less than satisfactory stay. There are less expensive hotels nearby from major chains that are more desirable. Also, favorable reviews are very noticeable, but negative reviews are not. What does that tell you???
August 19, 2015