Rated 3.6 out of 5 by 136
Rated 5.0 out of 5.0 by TammyJW Excellent service.
Our family stayed here recently for a convention of Jehovah's Witnesses. The staff was outstanding. Always smiling and helpful. Especially the ones who were helping with the breakfast buffet. We really enjoyed our stay. Thank you.
July 28, 2014
Rated 5.0 out of 5.0 by allwaysl8 Quite and restful
clean and well keeped, quite night sleep. Good location, central and traffic wasn't to bad
July 24, 2014
Rated 1.0 out of 5.0 by jan1521 Terrible cold indoor pool, a/c problems
Old hotel, many mechanical problems not being addressed. Front of hotel nice from the outside and lobby but once you get to the back it shows its age. Business center computers non working. Ice machine only two working. Beds comfortable front staff courteous.
July 22, 2014
Rated 3.0 out of 5.0 by mgn1mxc Very economical but needs renovation
The carpet shows signs of wear, it was an old Radisson which converted. The atrium and breakfast are nice, economical for business travelers. Near plenty of restaurants and I-96/I-275.
July 20, 2014
Rated 1.0 out of 5.0 by Paper123 Disappointed this stay
I've stayed at this location before and had a decent experience. This visit on 7/14 was not good. First my room was not cool enough and I could not change the thermostat myself. A maintenance lady who was very nice came down and had to open valves in the ceiling to get the room somewhat cooler. Next, I went to the onsite restaurant around 9pm and the service was not very good. The food was average but my waiter was not familiar with the menu and the credit card reader was not working. The room internet was very slow. But the final straw was that during the hime run derby my tv stopped working/no cable. Also the next morning no tv's were working in the exercise room. I was veey disappointed and should have spent extrato stay at the Courtyard next door. I planned on staying 2 nights but checked out the next morning and found a better hotel in Novi.
July 18, 2014
Rated 1.0 out of 5.0 by Keith 1986 2 Broken Ice Machinces and Room Not Cleaned During the Day
I have stayed at this location several times over the last 4 years primarily due to how close it is to an important customer.
It is severely outdated. It is always an adventure finding an ice machine that actually works and I left my room today at 9 am to return after 6 pm to find that no service had been peformed.
Every time I come here I ask myself why I come back. The rooms are like visiting the 1970's.
The restaurant is below average.
Overall this place needs a major, major, major renovation.
It is massively below average and not a good experience.
As a platinum member with this chain, I have come to expect much more and this type of experience causes me to reconsider my loyalty to the program.
July 15, 2014
Rated 2.0 out of 5.0 by grampeg01 From previous experience I expected more and better services.
Not the Holiday Inn I have stayed in before. The ambiance was not there. While the staff was very good, there was nothing in the hotel that would make me want to come back again.
July 9, 2014
Rated 2.0 out of 5.0 by hairdresserw/herhusband must read about his vist not sure how you would feel
would rather not say : However, my room smelled like smoke, way to much noise by pool side view, our room may not have been the cleanest if we had to pick up personal items from other people staying there under the bed and in the bathroom, come on , if they can't clean why wouldn't I want to spend an extra $40.00 and go elsewhere.
July 6, 2014