Rated 3.7 out of 5 by 83
Rated 4.0 out of 5.0 by Thunderbird Nice stay
Friendly staff, not very big but sufficient breakfast buffet, Gym okay, sometimes a little loud in the pool area.
December 5, 2013
Rated 5.0 out of 5.0 by Fasteddi Nice Hotel
There have been many changes to this property and it seem like they are all going in the right direction. Breakfast buffet was excellent and good selection. Room was clean and comfortable. good location to food and shopping.
December 1, 2013
Rated 5.0 out of 5.0 by MiMi59 Felt at home
I felt right home from the time I entered until the time I left. The staff was most polite and friendly. They made you feel right at home. My room was clean and comfortable. The bed allowed me to get a really good nights sleep. Very comfortable bed
November 28, 2013
Rated 3.0 out of 5.0 by law57 services of staff
The staff is not user friendly and are very rigid in application of rules and regulations and very bureaucratic. Do not want to accommodate customer at all.
November 18, 2013
Rated 4.0 out of 5.0 by ridsy Weekend Recovery
This is a great hotel in a great location! I would have rated it 5 stars all the way with the exception that the indoor pool area room temperature was on the cool side and required a jacket to sit around and poor wifi signal at times (tech support needed to be called)
The staff was accomadating allowing us to check in a little earlier than the check in time, the room was excellent, The food is on the higher priced side, fortunately, there is a mall next store and several restaurants
November 6, 2013
Rated 3.0 out of 5.0 by MTL1970 So so
Wi-fi is slow and frustrating. Just because it's free doesn't mean it should be slow.
The indoor pool area is a bit noisy (fans? hot tub?), ambient noise can be heard from the rooms. At least the noise stops at 10pm.
Rooms are clean but clearly very old.
Staff was helpful though.
October 27, 2013
Rated 3.0 out of 5.0 by ken74 Room was very worn and needed an update. Outside noise was challenging
The room (140) was very worn and the door to the hallway didn't close or open properly. The door had obvious damage and I wasn't sure it was very secure.
The noise from the pool area was somewhat annoying but that goes with being by the pool. The entry from the hallway appeared old and dilapidated.
Staff at the desk were very efficient and helpful.
The drive to the parking area should have some lighting.
October 23, 2013
Rated 1.0 out of 5.0 by George4500 Horrible night
I'm a platinum elite member and used my reward points to avoid an hour drive home when went to see friends. This night they were hosting hockey teams! Little kids all night running in hallway, people yelling and banging on walls and floors. I called desk and they said they had security take care of it but it didn't stop. At 3am,i was fed up and just left and drove home.
October 22, 2013