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Rated 3.7 out of 5 by 207 reviewers.
Rated 4.0 out of 5.0 by I'll stay here again on my next visit The room was clean and comfortable. The walls are thin so conversations outside the room disrupted my sleep to a slight degree. No issues with the fitness room and dinning area. Pool looked clean. November 17, 2014
Rated 5.0 out of 5.0 by Professionally "Well Done"! As mentioned earlier in my review, it is clear to me from my experiences with this and other Holiday Inn facilities, that the hiring practices are "top notch". It cannot be easy to find people that are so ready, willing and able to render "top of the line" customer service. November 16, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service. Honestly I wanted to take the bed and pillows home. So comfortable. The pool was great but the game room left a lot to be desired. We had the buffet breakfast and thought it was very good and priced well. The hotel was quiet and well maintained. There were a lot of places to sit and relax, watch a game or read a book. We had two rooms since this was for a 16th birthday party. The teens had their own room and we felt very comfortable and safe. November 11, 2014
Rated 2.0 out of 5.0 by Decent Stay Interesting property - pool and hot tub in middle of hotel. Rooms are small and upgrade did not happen. Overall, I'd stay again, but request top floor for quiet and won't stay too long. November 7, 2014
Rated 3.0 out of 5.0 by Bed comfortable but pool cold We took a swim in the pool and found it to be so cold even our 3& 5 year grand kids wanted to get out. All other things were average except the friendly staff the cleanliness was very good and everyone were helpful. Overall the stay was average. November 5, 2014
Rated 3.0 out of 5.0 by have stayed at better The main entrance was not hospitable, rather the hall looked like part of a food court at a mall. The outside door #2 was blown off its hinges and teetered on the closure, preventing anyone from exiting in a hurry during an emergency. This happened during the night, management put up a sign not to use! The fittness center treadmills had the killswitch lanyards attached to the machine on a short leash, you could not attach the clip to yourself. This is a safety concern. Our room ventilation fan had no slow speed, only med and was very loud. We had to shut the fan off to get quiet time. We never received our receipt when checking out, the desk attendant said the receipt would be e-mailed. We have not received the receipt yet. I thought Michigan law forbids smoking in hotels and motels?? There was the smell of cigarett smoke in our hall way? We generally stay at Holiday Inn exp on our travel and this was not the best choice. November 5, 2014
Rated 2.0 out of 5.0 by Firm pillows, bathrroom supplies to be replenished, clean carpet The overall look of the hotel is old and the carpet was not clean. November 1, 2014
Rated 5.0 out of 5.0 by Comfortable bed and friendly, efficient staff I stayed three nights during a business trip for a meeting in an adjacent office building. The staff were excellent in all areas of service--reception, food services, restaurant, and room cleaning. The bed and pillows were more comfortable than my own. I enjoyed my stay. November 1, 2014
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