Rated 3.7 out of 5 by 442
Rated 4.0 out of 5.0 by letsgolo great service room should have been cleaner
the service was great ( front desk guy Jo, especially!)
but the room was clearly cleaned in a hurry right before we checked in. when i was making reservations i was told they had the room i wanted by the pool available and then as i was paying said they didnt have it anymore the only reason i stayed was to have a fun night swimming with my children, i stay at this hotel often and was a bit disappointed this time around. i will continue to use this holiday inn !
April 19, 2016
Rated 4.0 out of 5.0 by jnovi Comfortable Stay
The biggest strike against this hotel is the condition of the parking lot. The hotel interior is nicely maintained and up to date, the staff are very friendly, and the breakfast was very good. There are a lot of shopping and eating options in this area as well. If I'm back in the area, I'll gladly stay here again.
April 18, 2016
Rated 4.0 out of 5.0 by dan_blg April 2016 - business trip
Holiday inn was ok for a 3 day business trip to visit a supplier in Livonia. Hotel is ok, had good rest. Only compliant was the continental breakfast was cold every morning, otherwise would have been ok.
April 17, 2016
Rated 3.0 out of 5.0 by really2016 Disappointed!!
already did in previous remarks. I'm not going to repeat my review of the service.
April 14, 2016
Rated 3.0 out of 5.0 by jackie27567656666 Good but too hot
Room too hot and pool area too cold and too dark. Game room sucked for kids.
April 11, 2016
Rated 2.0 out of 5.0 by spokeeffe Bad experiance
Do not recommend. Worst IHG experience so far. Will not stay here again.
April 11, 2016
Rated 4.0 out of 5.0 by Voj11 Wonderful breakfast and friendly staff
The breakfast was wonderful with a good variety of choices. The staff were very helpful for any questions I had.
April 3, 2016
Rated 2.0 out of 5.0 by J C Meade Not Good
I stayed here three weeks for work.
The staff was nice and breakfast was good. Besides that I cant think of anything else good to say.
As some other reviews have said, the place really shows its age. You don't notice it as much out in the lobby area, but I definitely could see it in the room. The hotel had a run down feel to it.
I stopped watching tv after the first couple of days due to how bad the tv package is in the hotel. Luckily I brought my laptop and watched what I wanted through that. What tv stations a hotel has isn't really a factor in booking a hotel room, but it just added to the run down feeling of the hotel.
I had a small refrigerator in my room that either froze everything or wasn't cold enough if I tried to adjust the temperature.
The worst part for me was the pool and recreation area. I worked mostly nights while I was in town and would get back late at night only to be woken up at 8am some days by screaming kids in the pool. Unfortunately many of the rooms are next to the pool area and one side of the room is just a glass window overlooking this area so if you need to sleep this is not the hotel to stay at, especially on weekends.
March 25, 2016