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Rated 3.8 out of 5 by 49 reviewers.
Rated 4.0 out of 5.0 by Another enjoyable stay We used this hotel for a wembley final, it is in a great location at the end of the M1, the reception and the bar staff make you feel really welcome and spend time to chat to you to make you feel at home. e used the transfer to the tube and had only to wait for 5 mins, hopefully if we get to go to wembley again I will use this holiday inn again. Even though the hotel was full the breakfast was good, with everything available May 18, 2013
Rated 5.0 out of 5.0 by Service beyond expectation Given a room upon check-in but had to move the next day after realizing carpet in front of bathroom was soaking wet. Moved to a different room the next day for two nights and was advised to move to another room for a second time as shower not functioning properly although we did not request for one. Caring management and making sure we were comfortable. Breakfast was superb. Apparently they were voted "Best breakfast" by IHG Group, I believe. Also TV programs extensive albeit no free internet. Staff were exceptionally friendly and I have to mention them here - Ms Magda, Ms Beata and Mr Frank. I am recommending my daughter to stay at the same hotel when they visit London in September 2013. I would also stay here on my next visit. Thank you guys. Keep up the good work. May 17, 2013
Rated 4.0 out of 5.0 by Great bargain If you book early you can enjoy fantastic discount on the room rate. It is a family hotel as its welcome kids and provide free shuttle to nearest underground station. May 11, 2013
Rated 2.0 out of 5.0 by Slow Service I have stayed here before but i dont often eat in the restaurant. However, last week I was staying with a larger group of colleagues and we ate in the restaurant on 4 consecutive nights. Each night the service was very slow. It was taking up to 1/2 hour to get a drink and the meals were taking well over an hour. We had to remind the serving staff to bring desserts more than 30 minutes after they cleared our meal dishes away. I also did not get an upgraded room. As a priority club member I thought this would have been granted given there were other members of my party who did get upgraded rooms who are not club members. Disappointed May 8, 2013
Rated 3.0 out of 5.0 by Pleasant hotel The hotel was clean and tidy, with a comfortable welcoming. The staff were professional and polite, but a bit souless! Never needed the use of staff knowledge. It has a good size restaurant and bar, and the food is good. Breakfast is plentyful with a lot to choose from. The rooms are tidy and clean and well presented, though sometimes a little careless with the bedspread and pillow ties. Location is lacking inspiration, though a taxi is always available to transport you if needed. Parking is ample. The room was a bit noisy, a low hum was emiting from the fridge, but not too much to disturb sleep. Curtains are very thick, so kept the light out in the morning which is really good! Bed was very comfortable. May 3, 2013
Rated 5.0 out of 5.0 by Very comfortable and highly recommended Located on edge of London with easy access to main roads and excellent shuttle bus to local tube. Rooms very comfortable with excellent sound proofing and air conditioning. Staff always polite. Food first class. Bar comfortable and relaxed. Shopping mall right across the road. Perfect for everyone whether on business or pleasure. April 30, 2013
Rated 4.0 out of 5.0 by Excellent location Situated just a the end of M! it is always the hotel of our choice. You can park your car in their car-park for £5 per night and forget about it. Their is a regular free shuttle service which ail willingly take you to the underground or bus station. The rooms are clean, staff courteous and a good optional breakfast. The only problem we have had is that the showers are a bit dated and needs attention to though they are still in working condition. April 7, 2013
Rated 4.0 out of 5.0 by Best hotel near London The hotel is located in Brent Cross, very convenient to go to Lodon. The room rate is very reasonable, too. April 2, 2013
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