Rated 4.3 out of 5 by 333
Rated 5.0 out of 5.0 by cosgrove 19998 staff
The staff and service at this hotel is very good
always helpful and nothing is too much
I go there on business and stay for 10 days at a time and I have to say in the last 6 years i have never really had a reason to complain about anything
also well located for shopping and getting into London
January 27, 2015
Rated 5.0 out of 5.0 by Munsterfan Great hotel with very friendly staff
Stayed for 3 nights, a very well run hotel with very friendly staff.
January 23, 2015
Rated 5.0 out of 5.0 by stevey555 great location and service
great location for visit to London. drove to hotel, just off the end of M1, and parked car. The close location of the underground and the hotel shuttle meant we did not use the car but travelled to central London on underground.
Hotel was clean and comfortable with great breakfast and excellent service, Recommend for visit to london
January 22, 2015
Rated 5.0 out of 5.0 by Steve 987 Great Location
We have stayed at this hotel previously, the rooms are always clean and well presented, the staff are polite and helpful, the shuttle to the underground is excellent.
Perfect location for a stay in London and local amenities
January 22, 2015
Rated 5.0 out of 5.0 by Amooti ABSENCE OF ROOM FRIDGE
Despite my room being in excellent conditions there was no Fridge and this was a bit of an inconvenience.
January 14, 2015
Rated 4.0 out of 5.0 good hotel for business trip
everything is fine, if you don't stay on top floor (too noisy)
January 9, 2015
Rated 4.0 out of 5.0 by Tunsweet Highly Recommended for Shopping Holiday
Brilliant location for a shopping holiday (Brent Park is literally next to the hotel and Brent Cross shopping Centre is across from the hotel).
The staff were professional, friendly and helpful.
This hotel offers a complimentary shuttle service to and from both the shopping mall and the nearby underground train station.
Downside is; there is no gym or spa in the hotel and the rooms though very clean and comfy are really basic...no safe, no mini bar, no ironing board and not even a complimentary small bottle of water. That said, you do get a kettle and a couple of tea and coffee sachets...and the staff are wonderful.
I will definite;y stay here again!
January 7, 2015
Rated 2.0 out of 5.0 by Bass68 Two of your staff.
I really want say A BIG THANK YOU to CRISTINA at Reception and ADAM in the restaurant. Nothing was too much trouble for them and I look forward to seeing theM again soon.
January 5, 2015