Rated 4.3 out of 5 by 468
Rated 4.0 out of 5.0 by JaseyBoi Another great stay
Tend to stay here fairly regulary when I travel to London on business. The free shuttle to/from the tube makes it easy to get around.
Friendly staff and never have any issues.
October 5, 2015
Rated 5.0 out of 5.0 by TaekoH Comfortable Night's Sleep
Stayed at the Brent Cross Holiday Inn which is just over the road/bridge from the shopping centre. As always, the service and the hotel provided the high quality standard to be expected from the Holiday Inn brand and it was a very pleasant stay. We had room service on this occasion and we were pleasantly surprised by how nice it was and how quickly it arrived. The room was quiet and we all had a good night's sleep.
October 1, 2015
Rated 2.0 out of 5.0 by anto93 none
not happy with the quality of the ventilation system
September 30, 2015
Rated 4.0 out of 5.0 by futuresat problem with front desk
the only main problem we found is when u need to go to front desk even just for a question u have to wait a long time .
You cannot wait for 15-20min just to get a pass for the wifi or to change a key that doesn't work
This is the only main problem of the hotel
September 22, 2015
Rated 5.0 out of 5.0 by Dazza195 Brent Cross
I nice hotel with a great shuttle service to station and the shopping center
September 14, 2015
Rated 4.0 out of 5.0 by Dazzle dash Fantastic breakfast and great service.
Had a great weekend stay at Brent Cross.The staff were all excellent and dealt with any problems I had in a polite and professional way. The breakfast service was first class,food hot and a lot to choose from. The free shuttle bus to the underground station is very worthwhile,thank you very much to the drivers. The only problems I had were the noise from the recycling plant at the back of the hotel but it wasn't bad enough to complain or spoil my stay. The main problem I had was I booked a none smoking room,but unfortunately the previous occupants had not followed this rule and the room had a very strong smell of smoke.This was reported to the front desk manager who dealt with this in a professional and understanding way.Thank you for a great stay.We will be coming again.
September 10, 2015
Rated 4.0 out of 5.0 by Fas1 Good hotel for family
Easy to navigate and ample parking. City is not too far away and shops/supermarkets close by. Staff were friendly.
September 8, 2015
Rated 5.0 out of 5.0 by sofi121 comfortable room and great service from staff
staff were very welcoming and polite the was 2 people who made the stay very comfortable they was very friendly and helpful always smiling and happy to help they were called Nora and Paulina
September 4, 2015