Rated 4.3 out of 5 by 273
Rated 4.0 out of 5.0 by bEEZ2014 Would Recommend
I stayed in an executive room which was very clean and inviting. Room service was spot on and the food was fresh. My only gripe would be being right next door to housekeeping, which had constant door opening and closing with load thuds from next door until about 7pm at night.
Other than this minor gripe, I would recommend to others!
October 12, 2014
Rated 4.0 out of 5.0 by Longhair Very Good
I enjoyed my brief stay at this hotel and will use it again when the necessity arises. Reception experience was a bit of a let down, as there was only one person on the desk and a problem with guests in front of me caused a large queue to form. However once passed the desk I was quite happy with the amenities provided. The room was spacious, clean and comfortable, food quality and choice good and the staff were friendly, helpful and professional.
I arrived by tube and chose to walk to the hotel which took about 15 minutes although I had been informed there was a shuttle bus available. The tube of course allows access to all areas of the capital but the shopping centre at Brent Cross, just a five minute walk over the bridge is also well worth a visit.
October 11, 2014
Rated 4.0 out of 5.0 by zouzou38 Great service
Good reliability of wireless service
Staff was very helpful and friendly
Comfortable bar area
However there were only 2 lifts and 1 was out of service and that was very inconvenient as the room was on the 9th floor
October 10, 2014