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Rated 4.2 out of 5 by 184 reviewers.
Rated 5.0 out of 5.0 by excellent stay with friendly staff Stayed for a friends wedding which was near by and the staff were friendly and helpful. The room was extremely comfortable and had everything we needed August 28, 2014
Rated 4.0 out of 5.0 by Ideal situation for motorway convenience. This hotel is easily accessible from M25 South of Dartford but has the advantage of being near to local amenities and public transport. The expectations of Holiday Inn facilities and features are fully delivered, with attentive and friendly personnel. Wider beds would be of benefit for a better night's sleep if for 'double' occupancy. August 28, 2014
Rated 4.0 out of 5.0 by Good Servive We found that the Hotel was more than we expected. Quite comfortable, did not use the dining facilities as we had an early morning start and used the Park and stay facility. We used a taxi to take us to Ebbsfleet International - rather expensive for a 15 minute journey. Would be nice if the hotel made arrangments for transfers and kept the costs down. August 26, 2014
Rated 4.0 out of 5.0 by Smokers The only "complaint" I really have is that smokers, of which I am one, do not seem capable of walking a couple of steps to use the facilities provided to dispose of their cigarette ends, thereby creating a mess by the main entrance door. August 24, 2014
Rated 5.0 out of 5.0 by A good place to stay Friendly and helpful reception staff who remembered my choice of newspaper from previous visits and arranged for a backup copy in case the first was 'accidentally' picked up by another guest. I was particularly impressed by a member of the bar staff who found a quiet corner for me to work in and meet a colleague. She also provided the all essential extension lead for my laptop without being prompted. These might appear small things but they do demonstrate the excellent level of customer care which is so evident at this hotel. August 17, 2014
Rated 5.0 out of 5.0 by comfortable stay We stayed for 3 days and found our stay comfortable. Parking charge seems unfair and breakfast very expensive especially if you do not require full English. Leaky sink plug annoyed my husband when shaving. It is a hotel near a family member so we may use again. I was visiting Cambridge also but all hotels full there. Journey was not too bad. August 15, 2014
Rated 5.0 out of 5.0 by Very good service Service upon arrival was excellent, the staff being very pleasant August 15, 2014
Rated 5.0 out of 5.0 by Flexibility Staff at Reception were very helpful and switched our room to a more conveniently located one on arrival. August 13, 2014
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