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Rated 4.2 out of 5 by 191 reviewers.
Rated 5.0 out of 5.0 by An Oasis in Home Counties Stood out as best experience in a recent trip to UK for Staff friendliness service and value September 14, 2014
Rated 5.0 out of 5.0 by Cheery staff This was our fourth or fifth visit. Reception staff were very cheery when we arrived which was nice after being held up on the M25 for several hours. All staff were helpful at all times and always spoke and said hello when passing in the hotel. September 12, 2014
Rated 4.0 out of 5.0 by Best receptionist I stay at this hotel on a semi-regular basis and am usually disappointed with my check-in experience here but Roza made up for all that on this last occasion - I thought I was in a totally different hotel. Roza was warm and friendly with a big smile and very informative. The breakfast staff were also very friendly. September 9, 2014
Rated 2.0 out of 5.0 by info staff need to be aware to ask people to be quite after midnight as other guest are asleep have staff check on people go to there rooms to keep noise down where possible .....The bar staff was very helpful September 4, 2014
Rated 5.0 out of 5.0 by perfect stay this was an overnight stay to attend a family function close by. It is the 2nd time we have stayed at this hotel and look forward to returning September 3, 2014
Rated 5.0 out of 5.0 by Familienbesuch Spitze, alle sehr freundlich, Betten super, günstiger als Jugendherberge, super Verbindung nach London mit dem Zug September 3, 2014
Rated 3.0 out of 5.0 by Staff best asset at this hotel The room was a little 'tired'. The bathroom furniture needed updating. The shower head look as though it had been there since the 70's. The bathroom ceiling was badly stained and required painting. The bed duvet felt very well used along with the pillows. The lift which serviced our room 129 had grease or oil trickling down the ground floor door. The thing we considered to be the best asset at this hotel was the staff. September 2, 2014
Rated 5.0 out of 5.0 by excellent stay with friendly staff Stayed for a friends wedding which was near by and the staff were friendly and helpful. The room was extremely comfortable and had everything we needed August 28, 2014
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