Rated 4.2 out of 5 by 406
Rated 3.0 out of 5.0 by Lindabubble Don't eat in the restaurant........
We booked a table for two for the evening, restaurant was empty on arrival, only 2 other tables occupied a bit later. Thought the wine starting at £21.75 was overpriced, on average most places wine starts at £15 - £16 a bottle. Waiter did not even open the bottle or pour the wine for us to taste. The food was very average, friends starter not very good, Aberdeen Angus Beef burger and fries....brioche bun cold and very dry, well overpriced and almost in-edible. Desert, ice cream to share, two small scoops of ice cream - overpriced at £3.95. Complained to the manager in the morning, showed her a picture of the remains of our half eaten meal, was given a full refund. Will stay at the hotel again, but will eat elsewhere.....Breakfast was very good, and staff very pleasant.
February 4, 2016
Rated 5.0 out of 5.0 by Frosty1968 Excellent Service
Excellent standard of service as usual. Very clean and welcoming from the reception staff.
February 2, 2016
Rated 5.0 out of 5.0 by KAREN AND ROB BEXLEY HOLIDAY INN - A GOOD HOTEL
A GOOD HOTEL IN A CONVENIENT LOCATION.
NICE TO SEE SAME STAFF OVER MANY YEARS OF VISITS.
CONTINUITY OF FAMILIAR FACES IS A POSITIVE.
WELL DONE IN BRING CLIENTS INTO EVENING DINING BY INTRODUCTION EVENING BUFFETS.
THE ENGLISH BUFFET WAS EXCELLENT QUALITY AND VALUE FOR MONEY
BREAKFAST IS ALWAYS AN EXCELLENT EXPERIENCE BY QUALITY, SELECTION OF FOOD, AND THE EXCELLENT WAITING STAFF OF BARBARA AND ANITA. ALWAYS PROFESSIONAL,FRIENDLY AND EFFICIENT.
January 31, 2016