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Rated 4.4 out of 5 by 152 reviewers.
Rated 5.0 out of 5.0 by Comfortable bed and lovely balcony This was a really successful trip to celebrate our ruby wedding anniversary.Ask for a balcony room overlooking the Grand Union Canal.It was good value compared with other hotels in London. July 17, 2014
Rated 3.0 out of 5.0 by OK but that's all. We used Brentford Lock as a base to visit London for a few days. It's a busy location but quite modern offering a take away service as well as room service. Breakfast was OK, the room was OK. In fact everything was OK but quite expensive. Staff were helpful. It's hard to be more excited about a routine hotel. July 17, 2014
Rated 4.0 out of 5.0 by Clean tidy, great location Nice size room, clean, tidy. Restaurant food was good, but service as not very quick. Bar Area clean and tidy. breakfast - there was a good selection, cooked breakfast, cereal, continental, juice, tea, coffee. July 10, 2014
Rated 5.0 out of 5.0 by comfy stay Comfortable hotel with great attentive staff. Good breakfast. Nice and clean rooms. July 8, 2014
Rated 5.0 out of 5.0 by Good stay Was surprised by the hotel for its comfort, views of the Lock. The staff were great only let down was I was not able to control the temperature in my room and it was very hot. I am looking forward to when I can return July 1, 2014
Rated 3.0 out of 5.0 by Good location Good location for visiiting family who lives nearby....................................................................................... June 29, 2014
Rated 1.0 out of 5.0 by Dont pay for the executive rooms, the noise is horrendous Do not stay here on the 5th floor. It is horrendously noisy from extra a/c fans placed on the roof. Management know all about it and refuse to do anything. The rest of the hotel is quite nice. June 27, 2014
Rated 2.0 out of 5.0 by Noisy air-conditioning on floor 5 We were given a choice of an Exceutive room on floors 1 or 5 but told that on floor 5 there is a drone from the chillers on the roof....but the noise goes off at 9.30-10pm and on again at 7.30pm. The alternative was floor 1 which was just above the function room where a wedding was to take place and the staff did not know how loud the disco would be, or how long it would continue. On the basis of this information, we took floor 5. HOWEVER the chillers did NOT go off at night and we ended up with a disturbed night's sleep. June 24, 2014
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