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Rated 4.4 out of 5 by 190 reviewers.
Rated 5.0 out of 5.0 by Good business stay I was surprised by the quality of the experience and facilities at this Holiday Inn. This is a brand that I avoid in America. September 14, 2014
Rated 5.0 out of 5.0 by Brenford Lock Holiday Inn (Third Stay) Another great time spent here, superb hotel, fantastic location, and easy to get to by car from the North East, public transport links bus and tube to the City so easy and efficient. This is a really nice hotel, my third stay here, and certainly not my last, I visit London solely for leisure / holidays, as I used to live here and miss it so much. Brentford is a superb up and coming part of London, and the hotel location on the canal is fantastic. Room, Staff, Service, and Food, all superb, the only minor negative point on this occasion was the outside decking area could have been a lot cleaner, but I'm sure this will be sorted by the management who are aware of this small issue. Overall had a superb stay as always, cannot wait to get back again in the not to distant future, Many Thanks, GJT, September 13, 2014
Rated 5.0 out of 5.0 by A lovely friendly Holiday Inn in Brentford Lock This hotel is lovely as are the staff, our hotel room was very clean and the bathroom was too. The breakfast was easy and plenty to choose from and piping hot and the chef on the station was very happy and just wanted to please you. Excellent service from start to finish, Thank you Joanna September 11, 2014
Rated 5.0 out of 5.0 by Friendly staff, excellent all round hotel Excellent stay, what you should expect from all hotels as the staff, food, ease of parking, cleanliness, guest room, amenities, quietness for sleep, beds, dining area layout including the food and beverages were all of excellent quality. if I were planning to go to the area or around again then I would definitely stay here again plus also I would highly recommend it to others whether I knew them or not. Thank you for a professional, friendly and comfortable stay. Keep up the excellent work and make many more guests feel like I do about your establishment or rather Home from Home :) September 9, 2014
Rated 5.0 out of 5.0 by A beautiful stay apart from one thing. The building site! i was awake from 4am. Everything else was perfect, just please pop some ear plugs in the room please. Thanks! September 9, 2014
Rated 5.0 out of 5.0 by Everything i needed but one. If you put some plugs next to the bed it would be perfect. and the bar staff need to pay as much attention in those in casual cloths as they do those in suits. i recived a diffrent level of service when i was in buisness wear compared to my jeans and tshirt in the evening. September 9, 2014
Rated 4.0 out of 5.0 by Good Location for Heathrow and Kew Gardens Hotel location good as was breakfast. Check in staff not bothered about parking problems. Room over looking air conditioning pipes and too hot. Too noisy to open windows and air con noisy and ineffective. Room and bathroom clean with decent towels and toiletries. September 6, 2014
Rated 4.0 out of 5.0 by Clean, tidy and very well received The staff at this hotel were very friendly and extremely happy to help. First class service. Thank you. September 5, 2014
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