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Rated 4.4 out of 5 by 218 reviewers.
Rated 5.0 out of 5.0 Comfortable and clean Everything met requirements All staff were courteous and polite at all times Comfort and cleanliness were of high standard throughout the hotel. November 18, 2014
Rated 5.0 out of 5.0 by A great find! Staff very attentive. Lounge, restaurant and reception area is open plan and a very relaxing place to be. Wonderful hotel in a great location to visit Kew Gardens. November 16, 2014
Rated 5.0 out of 5.0 by Great stay - nice look to reception Very convenient if you are driving into London Nice location by the canal locks Great look to the reception November 16, 2014
Rated 5.0 out of 5.0 by Surpassed Expectations The lobby was well lighted, updated, energetically decorated, and complete with inviting and relaxing furniture. Staff was welcoming and helpful. Breakfast service was simply exceptional. Rooms were comfortable, quiet and secure. Internet service was reliable. Proximity to nearby (desirable) restaurants was a pleasant bonus. November 8, 2014
Rated 5.0 out of 5.0 by Angenehmer Aufenthalt Nettes Personal, angenehme Hotelatmosphäre, bequemes Bett November 7, 2014
Rated 5.0 out of 5.0 by A relaxing stay. A very enjoyable stay in a nice town/setting. Close to London as only a short walk to the train station and a half hour journey. Ideal base for Twickenham and central London. Helpful staff and a very good breakfast! Will most definitely return! Thank you for a pleasant stay. November 6, 2014
Rated 5.0 out of 5.0 great stay Been staying here ever since it opened and the place keeps getting better,if only they could keep the price down a bit I would stay there more often. November 6, 2014
Rated 5.0 out of 5.0 friendly staff value for money, friendly staff, smart new hotel that is child friendly. November 4, 2014
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