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  • 1 888 HOLIDAY
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Rated 4.5 out of 5 by 284 reviewers.
Rated 5.0 out of 5.0 by Great service and great stay Had a great stay. The staff was the best part of the hotel- friendly and extremely helpful. In addition to that, the ambience of the hotel was amazing and the room was great to stay in. Breakfast menu could be improved a little - say in terms of variety through different days of the week, etc. April 19, 2015
Rated 5.0 out of 5.0 by Recommended Excellent hotel. Fairly new, speedy check in and check out. Courteous service. As Platinum member got upgraded to an executive room with nice views to the lock. Rooms are spacious and clean. Room service was adequate and food was of a good quality. One of the best HI I stayed so far. April 16, 2015
Rated 5.0 out of 5.0 by Great Staff The hotel is quite new and very comfy. Food is good and plenty of eateries nearby. Staff are great and things get done/sorted very quickly. Happy to continue to stay here on business. April 14, 2015
Rated 5.0 out of 5.0 by A great West London Hotel We booked the HI Brentford lock as part of a London weekend and where extremely happy with the hotel, the price and breakfast was excellent. The only down sides are the parking and how hot the room was! I would stay again but ask for an allocated parking space and a room with AC that works. April 14, 2015
Rated 5.0 out of 5.0 by excellent stay, great staff once again, an excellent experience at the hotel, great staff, good sleep and excellent breakfast April 13, 2015
Rated 4.0 out of 5.0 by Hot rooms. Air Conditioning NOT work and noisy Overall impressed by hotel and very nice staff. Even location was OK for a bit of fresh air. HOWEVER, we occupied 2 rooms and air conditioning didn't cool either room. As a result we all has restless nights sleep. To make matters worse, the fan circulating the warm air was very noisy. April 9, 2015
Rated 4.0 out of 5.0 by Excellence in Brentford Absolutely no problems with anything except the booking of a wheelchair accessible taxi and the price of overnight parking April 7, 2015
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