Rated 4.4 out of 5 by 371
Rated 4.0 out of 5.0 by sabrinax comfortable bed and pillows
It was very clean, lots of great lighting, staff were friend and the beds were very comfortable
October 7, 2015
Rated 5.0 out of 5.0 by rogjohn1 good service
the reception staff helpful, knowledgeable and cheerful in dealing with my concerns and enquiries.
October 6, 2015
Rated 5.0 out of 5.0 by The Taffyban Good base
Good base to see London from without the hustle and bustle. Good public transport systems and ease of getting around.
Pretty scenery on the river.
September 30, 2015
Rated 5.0 out of 5.0 by vincieman Great Service and Comfortable stay at Holiday Inn
Friendly, efficient staff who made very good first impressions by making a room available to me when I checked in early in the morning following a very long trip to the UK.
September 29, 2015
Rated 5.0 out of 5.0 by Ted Todd Met all required needs
Very friendly helpful staff.
Breakfast was well presented and plenty of options.
Rooms very clean.
September 29, 2015
Rated 5.0 out of 5.0 by geegeebee Holiday Inn Brentford Lock
Ideal location for business trip, service and staff were excellent. Service at the restaurant was very good as was the quality of the food. The bar and reception area is very modern, the fitness room is functional and could do with some more equipement, Rooms are very good, although the TV signal was a litle "glitchy". Sky sports on in the bar but not in your room.
September 28, 2015
Rated 5.0 out of 5.0 by KingsmeadTravels Same great service
I am a regular guest at this hotel. Good location, fantastic lobby / lounge / restaurant format. Staff always friendly and very helpful. Great spot outside to sit and enjoy a glass of wine in the summer.
September 25, 2015
Rated 4.0 out of 5.0 by happy wonderer. needs more food choice.
stayed at holiday inn brentford lock england; my stay here was mostly brilliant except 1 or 2 problems..the bath in my room was to low,i have a bad back i can get down in a bath but not back up so did not even try to take a bath. would have loved a soak,there is 1 wall rail but i need more help than just 1 rail,also i think it needs an emergency pull cord or phone in bathroom to call for help.problem 2 for me was food menu,it is set and did not offer me any alternative choices as i could not eat the choices on menu but also did not like food on menus.needs more simple plain meal choices for guests with eating problems.found food problem to be a lot of places in london not just holiday inn,need to search harder for places where i can eat next year or i will starve to death..a nice place to stay, would like to stay there again if i can over come eating problems..the bed in my room was magical, could have taken it home with me it was so big and comfortable..5/10..
September 24, 2015