Rated 4.4 out of 5 by 383
Rated 5.0 out of 5.0 by slator Nice hotel, great stay!
Really nice hotel and great location for my needs.
November 23, 2015
Rated 3.0 out of 5.0 by Daren9 Good hotel, but poor breakfast
The rooms are clean and roomy albeit rather hot and stuffy....even with the aircon on. At night we had to turn off the aircon as it was too noisy. Opening the window is not ideal either.
The breakfast experience was poor with half of the buffet items unavailable at any one time.
November 11, 2015
Rated 5.0 out of 5.0 by Spike_1 Huge improvement on last visit
My last stay the previous week (see 'Serious noise problem' Oct 17th) was blighted during the day (working in my hotel room) by noisy air con' on the roof - apparently being 'fixed' over the next several months.
I complained during check-out, where they explained the problem and suggested I stay on the first floor next time.
Upon my return the following week, I had - as promised - been moved to the first floor, and - I had also been upgraded to an executive room which was far superior both in size, amenities, and having a very large balcony overlooking an attractive canal / lock.
As promised it was wonderfully quiet. I should add that the executive 'wing' is directly above the function rooms, so week-end weddings could I imagine be a bit of a problem?
As before the front desk staff were very friendly and very helpful, and breakfast again wholesome and plentiful.
Incidentally there is a very good Italian Restaurant in the square two minutes away called La Rosetta, full of traditional Italian specialities (not the Italian overlooking the canal).
October 30, 2015
Rated 4.0 out of 5.0 by Dragon 51 Very friendly staff
Very good location for the World Cup rugby at Twickenham.
Good value hotel in nice location and staff , particularly front desk were extremely friendly and helpful.
October 28, 2015
Rated 5.0 out of 5.0 by Well9 Comfortable - Great Location
Stayed as a corporate guest for the rugby at Twickenham Stadium. Perfect location.
Would highly reccommend
October 22, 2015
Rated 4.0 out of 5.0 by JP1917 Quiet room not crowded lobby
Room was adequately quiet.
The lobby and service adequate
October 21, 2015
Rated 4.0 out of 5.0 by FisherCT Comfy rooms
My family went to world cup rugby and we had a wonderful stay which made our trip even more special as the staff were very helpful.
October 20, 2015
Rated 5.0 out of 5.0 by Cass36 Location very Good
Hotel is in walking distance from train stations. Hotel was lovely, food good, rooms spacious, tea/coffee, not enough. Bed lovely, pillows soft or hard. I had a walk in shower, please becareful not to flood the floor.... put towel by the door. Lunch was lovely lots to choose from, but service was a little slow. No noise from the road as thats where my room was, also had the Jersey Rugby team in so quite also lots of fan from South Africa to see the match at Twickenham the following day... not a peep out of the them. The reason why I stay I was going to see Cliff Richard up in London, so a coach lot of us there, maybe we made some noise when we got back!!!! Breakfast was lovely lots to choose from hot or cold. I have IHG reward card
October 20, 2015