Rated 4.4 out of 5 by 157
Rated 5.0 out of 5.0 by mkmiller2013 Excellence at its Best- USA Guest
This hotel met my expectations. Staff always willing to help provide information about local transportation to a guest who is from another country. It was really nice to have a Starbucks on site and general ice machines. Love the large bath towels (wish the USA Holiday Inns had them)
1) Provide information to out of country guests about the hotel being green. I didn't know that you had to insert your hotel card in the wall and keep it there to turn on the lights and prevent them from going out.
2# Offer hotel shuttle from Heathrow and many travelers will stay at your hotel. I ended up at this hotel because the Holiday Inns close to the airport were booked.
3) Get Starbucks to accept cell phone payment through app. I have this on my phone and its how I pay for my purchasing with the USA Starbucks.
4) Washer/Dryers would have been a nice amenity for travelers #most USA holiday inns have them).
I still enjoyed staying at this hotel.
July 29, 2014
Rated 5.0 out of 5.0 by Gazer57 Great location, Great Hotel
Good comfy hotel, great location and easy to get to - just off the M4. Just a short stroll to Brentford Lock, River Thames, local restaurants and pubs. Always useful having secure underground parking. Would stay again.
July 28, 2014
Rated 5.0 out of 5.0 by DWA14 Stop over close to Heathrow.
Stayed one night, close to train line and airport. Nice surrounding on the Canal and Lock, short walk to the Thames. Well appointed and comfortable hotel.
July 27, 2014