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  • 1 888 HOLIDAY
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When redeeming points for a Reward Night, you may only book one room at a time.

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About our Hotel

Location: Airport

  • Location: Airport
  • Closest City: LONDON
  • Distance From Hotel: 11.2KM
  • Local time zone: GMT-00:00

Check In: 2:00 PM Check Out: 11:00 AM

  • Check In: 2:00 PM
  • Check Out: 11:00 AM
  • Minimum check-in age: 18
  • Late checkout available

Credit cards

Credit cards

  • American Express
  • Master Card
  • Visa

Accessibility

Accessibility

  • Number of Rooms:4
  • Parking
  • Service Animals Allowed

Languages

Languages

  1. Afrikaans
  2. Arabic
  3. German
  4. English
  5. French
  6. Hindi
  7. Croatian
  8. Hungarian
  9. Punjabi
  10. Polish
  11. Portuguese
  12. Romanian
  13. Turkish
  14. Chinese

Pet Policy

Pet Policy

No pets allowed except for guide dogs in hotel guest rooms. Small pets allowed in hotel lobby at management discretion.

Parking

Parking

  • Car Parking Available
  • Car parking available on site. (1) Short Stay Parking = £1 per hour (2) Up to 8 hours = £8 (3) Overnight (until check out @ 11am ) = £12.
  • Daily Parking Fee ( 12.00  GBP)

Internet

Standard Internet Service

Standard Internet service is free for all Elite IHG® Rewards Club members
Wireless Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas
Wired Internet available in Standard Rooms,Executive Rooms,Suites

Facility

Facility

  • Total number of rooms:134
  • Total number of rooms with only one bed:63
  • Total number of rooms with only double beds:49
  • Total number of non-smoking rooms:134
  • Total number of rooms for the physically challenged:4
  • Executive rooms
  • Interior corridor
  • Total number of floors:6
Enjoy a warm welcome and excellent transport links at the Holiday Inn London-Brentford Lock Overlooking the scenic waterways of the Grand Union Canal, the Holiday Inn London-Brentford Lock is the perfect spot whether you’re working or travelling for fun. Stunning Kew Gardens and Richmond are close by. You’re just a 20 minutes’ drive from London Heathrow or you can jump on the tube and be in Central London in only 40 minutes. Holiday Inn value and comfort come as standard, of course, plus you get the
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Enjoy a warm welcome and excellent transport links at the Holiday Inn London-Brentford Lock Overlooking the scenic waterways of the Grand Union Canal, the Holiday Inn London-Brentford Lock is the perfect spot whether you’re working or travelling for fun. Stunning Kew Gardens and Richmond are close by. You’re just a 20 minutes’ drive from London Heathrow or you can jump on the tube and be in Central London in only 40 minutes. Holiday Inn value and comfort come as standard, of course, plus you get the chance to discover our revolutionary Open Lobby concept. It’s a brand new take on the hotel lobby - a place where you can eat, drink, meet and work; really wind down and have fun. It’s about being able to do what you want when you want. Fancy a lunch or dinner and a bottle of wine with business partners or friends? You’ll love our new all day dining menu. Need to grab a quick Starbucks latte and breakfast to go or a midnight snack after a long day? How about a brainstorming session with colleagues, some downtime with a movie or even table football? It’s all up for grabs in the Holiday Inn Open Lobby concept plus there’s free Wi-Fi throughout the space. We also have purpose built meeting rooms with space for up to 600 delegates and an on site MiniGym so you can keep up with your fitness programme.
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Features
The hotel is in a stunning location overlooking the waterways of the Grand Union Canal and is approximately 3 miles to the famous rugby grounds of Twickenham.

Guest Reviews

Rated 4.2 out of 5 by 98 reviewers.
Rated 4.0 out of 5.0 by Clean,location is very accessible to Central London,nice staff and very helpful First time in Crowne Plaza.Lots of choices at breakfast buffett.Very helpful staff February 26, 2014
Rated 4.0 out of 5.0 by Improved experience After a few stays where my Platinum status didn't get me anywhere , I am very pleased to say that my last two visits I have been upgraded .It also seems that procedures have been tightened up also .I use this hotel for work as its only 10 minutes away . The only downside is that I know the room service menu backwards and it is quite limited and quite expensive ,I have to be quite careful otherwise I go over my expense limit.It would be nice to see a few more staples on the menu like Pizzas in various flavours instead of the more fancy items which are currently on there and cut out the chunky chips which seem to come with every meal , Wireless also seems to vary widely February 25, 2014
Rated 4.0 out of 5.0 by Repeat Stays Have stayed at this hotel a few times over the last few weeks and would just like to say how friendly and helpful all the staff have been.Just used the hotel as husband had to work nearby and there is not alot around but as always with a Crowne Plaza the most comfortable beds and having booked a Club Room the advantage of using the Club Lounge with wine and beer from 6pm right up until 10pm which is always very welcome after a long day!. Just want to thank the staff and recommend this hotel if you ever need to be in this area. February 18, 2014
Rated 4.0 out of 5.0 by Nice Hotel very variable on benefits I stay at this hotel as its the closest to my work .The hotel is good generally , what I find not satisfactory is the upgrade policy .As a platinum member I am used to being upgraded but the message I got back from the check in clerk last time was "Sorry sir we cannot upgrade you as you are staying too many nights" I looked at him in disbelief as I was paying more money for more nights but turned down as too many nights .I have also been accepted for a upgrade ie club room and then turned down for the club lounge , the message I got back then was "sorry sir you have to pay for a club room to qualify for club lounge" .On another occasion I was upgraded and when asked about club lounge was told "Of course sir if you have a club room you are entitled to club lounge .It seems to be whatever check in clerk is on has his or hers little rules.The last one and most annoying one is when some of my colleagues have checked in previous night got a club room and club lounge and I cannot join then as have been turned down .Staying in London a lot in next 6 months will see what happens January 31, 2014
Rated 4.0 out of 5.0 by nice over night stay a little bit far from the center of London. however, good public transportation connection. good breakfast. January 16, 2014
Rated 2.0 out of 5.0 by Should not be part of IHG I read the reviews of this hotel before I booked, and I wanted to give them the benefit of the doubt. Arriving at the hotel, I loved it and I wanted to stay there. The receptionist that was helping me was really nice and courteous. However, her colleague seemed irritated when she asked her questions. As the checkin process continued, that same colleague seemed really disinterested in helping me. She was not willing to upgrade me to the club level room, even tho I'm a Platinum member. In addition, she informed me that I was going to pay for internet, when their policy states that it is free to Platinum members. Leter that day, I wanted to access the club lounge, and the person working on the front desk told me that I'm not allowed. I told him that I'm staying in the club level, but he stated that even tho I'm staying in the club level, I still dont have access to that. I was shocked as I was told earlier at the check in that I did. To me, it seemed like these employees did not receive a proper training of knowing their hotel and IHG rules, regulations, and policies. Therefore, if you don't know the policies of IHG and of the hotel, you should not work there or the hotel should not be part of the IHG as it ruins the good reputation of IHG. No one was on message and they seemed to contradict one another. Although, the hotel appearance was great, I still would not recommend this hotel to my fellow IHG reward members, especially those that have higher levels (Gold and Platinum). January 7, 2014
Rated 5.0 out of 5.0 by Great Hotel and good location Crown Plaza Ealing is a very convenient hotel for leisure travelers, with the subway station direct downtown within 2 min walk. Staff was proficient and helpful. January 5, 2014
Rated 5.0 out of 5.0 by Loved it. Been before - will come again. We managed to book the same room as we'd had before. The double bed is huge - real luxury and comfort. Also the location of this hotel makes it so easy to drive to. The parking works well and there is a tube station just outside! The breakfast is first class with plenty of choices and plenty of time to enjoy it. Thank you. January 1, 2014
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View from Hotel of Brentford Lock
View from Hotel of Brentford Lock
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View from Hotel of Brentford Lock View from Hotel of the Grand Union Canal Front Desk Lobby Lounge Hotel Lobby Hotel Exterior Hotel Exterior View of the Grand Union Canal Brentford in the Snow...
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