English
London - Bloomsbury
Book online or call:
1 888 HOLIDAY (1 888 465 4329)
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Hotel Contact Information
Hotel Front Desk: 44-871-9429222
Hotel Fax: 44-207-8375374
Costs 10p per minute + network extras
Hotel Fax: 44-207-8375374
Costs 10p per minute + network extras
Rated 4.2 out of 5 by 204
reviewers.
Rated 5.0 out of 5.0 by Mac1971 Pleasant experience
I use this hotel on a weekly basis due to work commitments. The rooms are always spotlessly clean and the beds are comfortable. Staff are always helpful with both checking in and out of the hotel, restaurant staff are polite, friendly and happy to help. Wide choice of hot and cold breakfast options, various juices and tea/coffee.
May 21, 2013
Rated 5.0 out of 5.0 by Debbie1 Superb staff, service, rooms and care!
Firstly the staff are superb! Sadly I can only name a few, Fleur, Gary and Emilio. These are in particular truly a credit to your hotel and the management! The dedication to service and care to the customer is quite frankly exceptional! Thank you! The rest of the staff from bar, restaurant, room service, and house people again is superb! The staff ensure comfort with a friendly welcome and continual care! Thank you!
May 20, 2013
Rated 5.0 out of 5.0 by fog15 Comfortable bedroom
Nothing to add. It is always a pleasure to stay in this property. We are looking forward to coming soon.
May 19, 2013
Rated 4.0 out of 5.0 by cliveas Bloomsbury
The staff were welcoming and efficient. The room and bathroom were clean but a bit smaller than I was used to from stays at other Holiday Inns, but completely functional. I did miss the usually large bath tub, not that there was anything wrong with this one, it was just more average in size.
The buffet breakfast was excellent and free internet access available.
May 18, 2013
Rated 4.0 out of 5.0 by Claude1 Heart of Bloomsbury
Stayed here many times as it is an excellent location and brilliant for getting to many London locations and events. Consistently high standards both in room and with room service and excellent breakfasts. Only thing this time is that my Sunday paper was not provided. A tiny problem but important to a guest's habits but no explanation given. Staff were generally pleasant and helpful but unable to explain. Explanations should ALWAYS be given or at least sought for or promised.
Disappointed also that I could not get BBC 4 on the TV. Anyone know why this is?
May 18, 2013
Rated 4.0 out of 5.0 by Claret An enjoyable stay
Comfortable and clean room and great staff. Reception and bar staff continuously helpful. Super breakfast... potato roti and pancakes are a definite plus (still hoping Haggis will be added to the breakfast menu!). Always stay at this hotel when in London.
May 17, 2013
Rated 5.0 out of 5.0 by Woodvill Bloomsbury
This is the fourth year running we have styled in this hotel and each year the staff have been very helpful.
May 17, 2013
Rated 3.0 out of 5.0 by TrevH Disappointing start, reasonable finish!
The hotel is well located for the West End and very close to Russell Square tube station.
Upon arrival the lobby was quiet with only a single receptionist on duty. He was on the telephone and we had to wait for 5 minutes for him to finish, at no time was our presence acknowledged. Not a good first impression. Although we are Platinum members we were not upgraded as thehotel was full which was fair enough. We were offered an "executive pack" by way of compensation which we accepted but it was never delivered to our room.
Those are the negatives. The positives are the excellent breakfast and the location.
Shame about the first impression
May 17, 2013
