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Rated 4.3 out of 5 by 598 reviewers.
Rated 5.0 out of 5.0 by great hotel in a great location This is the second time we have stayed and we absolutely loved it as much as the first.great location next to Russell street tube station meant we could get to see the sights easily.the room was lovely and the breakfast excellent.although not cheap compared to some hotels nearby it was worth the extra.special mention for all the staff who were very attentive and amongst the best I have encountered. August 17, 2014
Rated 5.0 out of 5.0 by Weekend trip Had a lovely few days break, Hotel location was excellent and extremely peaceful in the heart of the city. Staff were extremely helpful and friendly. Enjoyed our stay will definitely recommend and be back. August 14, 2014
Rated 5.0 out of 5.0 by hol A very enjoyable weekend and I love to keep on coming back to this Hotel. Can't wait until December. August 13, 2014
Rated 5.0 out of 5.0 by Great hotel Excellent room , great location and always good friendly service August 13, 2014
Rated 3.0 out of 5.0 by Bad experience with staff and service Service at check-in and check-out were not good. Staff not attentive and kind. Cleanliness of the hotel room was not good and non-delivery of toilet paper everyday. Dust from the bathroom fan system. Water being delivered only at the entrance and in the last two days of hosting. Delivery of a bath rob only two days prior to check-out. Attempted misappropriation of Internet service. August 12, 2014
Rated 4.0 out of 5.0 by Buen hotel Es un hotel muy bien situado con metro cerca. La limpieza es muy buena y el personal amable. El desayuno no tiene mucha variedad . Las habitaciones que dan ala parte interior son muy ruidosas debido a las máquinas de aire acondicionado, pero nos cambiaron al quejarnos. Pero si tienes una habitación exterior es un sitio muy agradable donde estar con buenas comunicaciones, un buen servicio y limpieza. Lo peor el wifi es pagando, y es carísimo. August 12, 2014
Rated 4.0 out of 5.0 by Great staff and concierge The staff were very friendly, cheerful, and helpful. The concierge was awesome and helped us get discounted show tickets that were 4 rows from stage and in the center... on short notice at a wonderful price. Great people... would go out of my way to stay there again. August 12, 2014
Rated 4.0 out of 5.0 by Excellent location and great service We arrived at the well appointed hotel to a warm, friendly and helpful receptionist. We were offered an upgrade at additional cost which we decided to take and we were very happy with the accommodation. The breakfast was varied, plentiful and was constantly being replenished. We would definitely stay again at this hotel. August 12, 2014
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