Rated 4.3 out of 5 by 640
Rated 4.0 out of 5.0 by UK1234 Twin executive rooms
I requested a twin bed executive room on a high floor for four nights.
A twin room on the first floor was provided but appeared to have no heating and I requested a change of room.
The only room available on the sixth floor had a double bed which was uncomfortable for two people and the mattress appeared to vibrate whenever one person moved, resulting in disturbed sleep.
More twin rooms or double beds with 2 twin mattresses may be helpful.
October 21, 2013
Rated 5.0 out of 5.0 by RosieB Excellent
Clean Rooms and very friendly staff. Great breakfast
October 18, 2013
Rated 5.0 out of 5.0 by wolves75 Great Location
We love to stay here when we visit London, great central location staff always happy to help with anything, rooms good size & food very good for breakfast, Chef always happy to make anything required rooms ok size curtains great to keep out the light, Noise no issue at this hotel, Great little shopping centre next door We will be back again in December.
October 17, 2013
Rated 4.0 out of 5.0 by figjr London Holiday
Great location, good food in neighborhood, easy transportation, AND , great staff.
October 16, 2013
Rated 4.0 out of 5.0 by Jan20 Great location and service
We enjoyed our family stay at the Holiday Inn. It's in a great location and the rooms were clean and quiet. Staff were very pleasant, especially Gary at Concierge who was very helpful. One con is that the bathrooms are very small for a family room. But would definitely return.
October 15, 2013
Rated 3.0 out of 5.0 by abc777555 Good value by London standards
Good value, but room small (4 foot 6 bed as a double!).
Not free WiFi - that is mean and will make me think twice about coming again. WiFi is essential these days - would you expect to pay extra for hot water?
October 11, 2013
Rated 5.0 out of 5.0 by Fiddypet Great location!
Stayed here for a weekend. Such a great location! Hotel,was clean and the staff friendly. Food was good in restaurant. Enjoyed a trip to the Foundling Museum. The British Museum and the Brunswick centre. Would recommend this hotel
October 8, 2013
Rated 5.0 out of 5.0 by Phillip901 Comfortable, Direct access from LHR by Piccadilly line to Russell Sq.
Excellent bar service. Comfortable rooms. Priority club recognition and upgrades. This is a great hotel within 100mtrs of the underground station at Russell Sq. A large variety of restaurants also near by.
October 8, 2013
Rated 5.0 out of 5.0 by Raaj759 Business Trip, 3 nights
I arrived at this hotel thinking that this was the one I had booked, but it had a similar name. I had walked quite a bit to this hotel from King's Cross train staion with my heavy luggage. Thus, I cancelled the other booking and booked this hotel and Tiran at the front desk very efficiently tok care of my check-in. From that day, everyone at the hotel were very helpful and mostly cheerful. This is how a hotel staff should be and how the service should be. The ambience, location near the Russell Square tube station, the excellent food, the service and the accomodation were excellent!
October 7, 2013
Rated 5.0 out of 5.0 by FunAussie Overall Service
I recently visited the UK for business and overall I was very pleased to have stayed at the Hotel, It was recommended by a collegue. I was very disappointed to find that the Holiday Inn insisted on payment of 10.00 pound per 24hrs for Wi-Fi usage considering I could walk acroos the street and get access to WI-Fi free at a nearby bar.
This resulted in my whole delegation of 10 people going elswhere to eat and drink so that they could access free Wi-Fi. this policy is outdated and needs re thinking or risk losing more internal business.
My overall stay was fantastic, staff, facilities and hotel presentation was fantastic.
October 6, 2013
Rated 5.0 out of 5.0 by Pathfinder Our favourite London hotel
We have stayed at the London Bloomsbury many times in fact it is our favourite London hotel due to its central location and excellent accessible rooms. The service is normally very good.
October 6, 2013
Rated 5.0 out of 5.0 by Lollopop Lovely stay with very friendly and welcoming staff
What a great place to stay - very clean and tidy and the staff were so welcoming - nothing was too much trouble. The breakfast was fabulous and the location brilliant for our stay. Highly recommended
October 2, 2013
Rated 4.0 out of 5.0 by Bob8888 Easy Stay
Staff are excellent and a good breakfast. Asked for a quiet room and had a good night's sleep. Can't ask for much more. Location is very very good on excellent street with a load of really good cafe's and eateries. Near Kings Cross-St Pancras station which was the reason I stayed there
October 1, 2013
Rated 5.0 out of 5.0 by SteveIUK Great location
A consistently high performing hotel. The staff are very professional and offer a high standard of professional service for guests from across the world. Julian and Barbara deserve special note for their customer service.
Very well located next to Russell Square underground (Metro) station on the Piccadilly line; the hotel is very accessible to all central London attractions either on foot (20 minutes walk) or by tube.
Very close to the Brunswick Centre and its excellent selection of restaurants and fantastic cinema - the Renoir.
Food is consistently good in the in-house restaurant. I would recommend.
October 1, 2013
Rated 4.0 out of 5.0 by Kazzy61 Uncomfortable, small beds. Book a twin!
This hotel is very good and in an excellent location, close to underground stations and railway links.
The reception staff were lovely, friendly and were very patient showing a non English speaking guest how the lift worked several times!
The bar area is comfortable with very polite staff and clean & tidy.
We didn't eat in the bar or restaurant so cannot comment on the food on the lunchtime and evening menus.
Breakfast was typical of holiday inns which is good with plenty of choice. Unfortunately this is let down by the staff, many of whom speak little English and if they don't understand what you want, say "yes" and walk away never to be seen again which is very frustrating!!!
The bedrooms are small but adequate as is the bathroom. My biggest bugbear is that mirrors are too far away from electric sockets which makes hair drying interesting.
The beds are too small and uncomfortable for a decent nights sleep I recommend booking a twin room.
September 27, 2013
Rated 5.0 out of 5.0 by td40 Excellent, as usual
Lovely, clean and friendly place to stay in London and a home from home. All staff are really friendly but specific mention has to go to Fleur as her bubbly cheerful reception always feels personal and genuine.
Great now that I receive free Internet as an IHG Member and lots of places to eat nearby.
September 24, 2013
Rated 2.0 out of 5.0 by Viscount57 Difficut stay
Having stayed here many times in the past, I felt fairly sure that I would be happy this time. However, the first room that I was put in had only intermittent and slow internet. I have to say, once I made the staff aware I was moved as quickly as they could to another room where the internet was fine.
This room however, must have had a new chambermaid, as she took the soap that I had opened, and would have happily used the next day, but failed to replace it, thus leaving me soapless that evening and the next morning.
Then on my last night at about 9 I called for room service, to be told that there had been a kitchen fire and thus no food was available other than sandwiches. There are at least eight fast food restaurants within a five minute walk, couldn’t at least arrangements have been made to deliver pizza ?
The lack of initiative and imagination is astonishing. There is no leadership or management here, simply shop minding.
On a positive note breakfast is lovely and the staff always charming.
September 24, 2013
Rated 5.0 out of 5.0 by Anntor Golden Anniversary
A perfect location for a 4 day London revisit of galleries and museums .
And on our Anniversary , a breakfast interrupted by a group of smiling Service Staff singing " Happy Anniversary " and bearing glasses of Champagne and a glorious candle-lit chocolate cake ! WOW .
Barbara at the desk helpful and reassuring , Sarah and the Restaurant staff charming and welcoming .
Warm and spotless - a real Home from Home .
September 23, 2013
Rated 5.0 out of 5.0 by Rayy Pleasant Stay
Good location and overall. Had a pleasant stay with it.
September 20, 2013
Rated 5.0 out of 5.0 by Paploo good convenient hotel
A nice clean comfortable hotel in central London with very helpful
September 20, 2013
Rated 5.0 out of 5.0 by Elaine1968 Fantastic location
Really lovely stay, ideal for a weekend break. Comfortable beds and a great breakfast right on the heart of the city. Russell Square is a hidden gem too, great shops and bars.
September 19, 2013
Rated 5.0 out of 5.0 by Grahamaus Staff very good
like to especially say thanks to house staff for their work.
September 12, 2013
Rated 4.0 out of 5.0 by Fred57 Very helpful staff
Very helpful staff. Would definitely stay at the Bloomsbury HI again on next visit - good location near RS tube station and shopping mall close by.
September 11, 2013
Rated 5.0 out of 5.0 by Brad19 Great service and breakfast
The service from the staff was excellent. I had ordered a newspaper for our first morning and for some reason it was not outside the room. The staff were marvellous and because they had no spare copies of the one I had ordered they went to the local newsagent and got one for me. It is little things like this that you remember. The breakfast was well cooked and hot with very attentive staff.
September 10, 2013
Rated 5.0 out of 5.0 by bythesea Very impressed!
Convenient car park under hotel which was cheap, though not owned by hotel. Staff very friendly and polite, Platinum Reward member recognised, called by name, staff helpful.
Room very comfortable, spotlessly clean and plenty of space, this was on the 6th floor! Had good nights sleep as bed so comfy. Food excellent quality, bar food exceptionally delicious and very reasonably priced, considering in London. Good location, easy access to underground, buses etc.
We had a very enjoyable one night stay.
September 8, 2013
Rated 4.0 out of 5.0 by Selene Happy surprise mostly
We were delighted to find the proximity between the Russell sq picadilly underground, and this holiday inn to be So close! The lobby was relaxing and inviting . Staff at the desk were patient efficient and greeted me by name.
We were given a room on the 6th floor. I liked the key in the elevator
The room was spacious - room 601.
The bed was very comfortable also . I was delighted to discover the
Towels included full size bath sheets. Also loved the robes and slippers.
The two criticisms I had were:
1. The bathtub was uninviting to actually take a bath - which I so love to do - but showering was pleasant and more than adequate.
2. I have become accustomed to the faux wooden floors of the
Indigo line of IGH hotels ( it was further away so we didn't stay there.) I think all hotels should adopt the faux wood flooring because it is much more sanitary than carpeting which can look worn stained and harbor more unknowns.
I would return to this hotel and highly recommend it for its hospitality
convenience , and lovely staff. My cheeseburger was fab!
September 7, 2013
Rated 3.0 out of 5.0 by FabulousMsEmma Average city hotel
Rooms are very small, not what i was use to in a Holiday Inn at all. Upon check-out i was passed about to complete my payment, didnt seem very professional. this may be due to training, but this wasnt explained. Room service menu a little lacking in inspiration, again not what i'm use to in other Holiday Inns. No apparent recognition of my Platinum Rewards status.
Very clean, and modern looking reception. very close to russell sq tube & euston station.
I usually stay in the Grange Holborn, Kingsway Hall or the Russell. They would still be my preference in this area. Not likely to stay here again.
September 6, 2013
Rated 5.0 out of 5.0 by rdzampa Excellent service
I visited hotel with my wife and son. Staff was extremely friendly and helpful. Room was kept in tip top condition and very clean. When we arrived the sofa bed was not ready for my son but was taken care of within ten minutes after I reported the problem. On the negative side, the sofa bed was very soft and you could feel the iron frame from the mattress. However that was the only negative point. The stay exceeded my expectations, location is very quiet and accessible. Would definitely return and RECOMMEND.
September 4, 2013
Rated 4.0 out of 5.0 by ansaritnt Clean and comfortable
The room was clean and comfortable. For London, it may even be considered a big room. Unfortunately, being in the heart of London, you don't get value for money. Stayed at the Holiday Inn Express at Droitwich Spa at a fraction of the cost, and it included free breakfast and wifi. London was a lot more expensive and did not include breakfast or wifi.
The location was ok... 2mins walk to Russel Square tube station, and maybe about 10mins walk to London Euston Station. If you're sightseeing, Russel Square tube station is fine, but if you're travelling, chances are you'd have to walk to London Euston station. There were a few eating places around, but limited when compared to some other areas. If you're not eating at the hotel, chances are you're looking for a cheaper option close by.
September 4, 2013
Rated 5.0 out of 5.0 by Sandimae London at its best
I love staying at this hotel primarily for the staff and especially the concierge who are friendly, professional and knowledgeable. On this visit did not eat in the hotel therefore not rated by me. So near to rail tube and bus links the location is great and much better than the larger holiday inn in the area that is not near public transport links.
The only issue I had was that an old stain was on the duvet cover which was not good and not what was expected. I look forward to staying at this hotel in the future.
September 4, 2013