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Rated 4.3 out of 5 by 800 reviewers.
Rated 5.0 out of 5.0 by Good Hotel Good location, suitcase storage and very nice IHG member recognition. January 25, 2015
Rated 4.0 out of 5.0 by séjour du 19 au 21 Janvier 2015 bonjour, Nous venons dans cet hôtel depuis 10 ans lors de nos séjours à Londres car il est très facile d'accès avec les moyens de transport et il y a aussi des restaurants, et commerçants tout près. Mais les chambres ne sont plus ce qu'elles étaient au début et se dégradent de plus en plus, mobilier ordinaire, lit en fin de vie, il serait temps de le changer, produits pour le bain très restreint mis pour 1 personne alors que nous sommes deux, tissu du sommier complètement élimé, poubelle de salle de bains complètement abimé c'est une petite chose mais au prix des chambres il y a des efforts à faire de ce côté là. Insonorisation inexistante, impossible de dormir avant 2 heures du matin car chambre à côté des portes coupe-feu donc passage en permanence et perceuse dès 8H30 le matin, pour tout cela une réduction ou un surclassement aurait été bien venu ! Surtout que nous avons eu déjà plusieurs problèmes dans l'hôtel, fuite d'eau au plafond, on nous a laissé il y a quelques années 3 nuits avec un sceau d'eau en dessous. Une femme de chambre est rentrée dans la chambre vers 13 heures alors que nous étions dans la chambre et elle ne sait même pas annoncée ! cela fait beaucoup pour notre séjour de 3 jours. Personnel très agréable mais ne parle pas le Français à la réception ce qui n'est pas facile.. January 24, 2015
Rated 2.0 out of 5.0 by Bedroom Beware I recently stayed at this hotel and had a cold night sleep. The bed was backing on to the window which meant the cold from the window was on my head all night. You can only use the radiator for heating which is blocked in by the bed so you can switch it on. I made the front desk aware that I wasn't comfortable before bed but was told the hotel was full and a replacement room is not an option. I made a complaint at the front desk on check out only to receive the usual "Sorry about that" and she moved on to the next person. I have been in touch with the hotel about my stay and they have offered to give me a better service next time, however, it doesn't make up for this one which makes it unlikely I'll choose them again. Shame really as it has potential to be a great hotel in a great location January 24, 2015
Rated 5.0 out of 5.0 by Another very good stay. A very comfortable room, surprisingly quiet for central London, and an excellent, plentiful breakfast. This was our second stay, and we'll certainly be back. January 23, 2015
Rated 5.0 out of 5.0 by magwit Stayed 17/18 January with friends, arrived very early 9am but were still checked in even at that time and as room wasn't yet available (we didn't expect it to be) were allowed to leave luggage with consierge who was extremely helpful advising us on best routes to museums and the theatre we were visiting. Returned early evening to find we had been given a room on the executive floor which was much appreciated. The only reason our sleep quality wasn't excellent was our own fault as we forgot to put the air-con on and hence were a little too warm! Breakfast was much enjoyed as being 3 mums we normally have to cook it! It was an absolute pleasure to stay here, your multi- national, happy reception staff were a pleasure to meet and talk to. This hotel is now our preffered place to stay in London being easy walking distance of Euston and attractions. Oh and if you have time on a Sunday, visit Columbia Street flower market- stunning! January 23, 2015
Rated 5.0 out of 5.0 by Overnight stay Great stay Lovely friendly helpful staff Lovely breakfast Comfy and relaxing room and very clean Many thanks January 23, 2015
Rated 4.0 out of 5.0 by Great value for money, excellent location Great value for money, excellent location. close to Tube station, next door 24-hour store, coffee shops and restaurants January 22, 2015
Rated 5.0 out of 5.0 by Excellent location We chose this location because it was close to Euston station and it was off the main road, therefore no road noise at night. Bloomsbury is a good location for visiting Charles Dickens House, John Soanes Museum & the British Museum. Transport links for getting round the city are excellent. January 22, 2015
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