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Rated 4.3 out of 5 by 1052 reviewers.
Rated 5.0 out of 5.0 by excellant stay had a great stay, staff very helpful gary very efficient. all good July 30, 2015
Rated 5.0 out of 5.0 by Great Location The room was big and airy, I would like to have been able to have opened a window, and disabled bathroom needs up dating. It was my husband Birthday, and we had a tray of fresh fruit and cake, which we appreciated as it was his 60th. July 30, 2015
Rated 5.0 out of 5.0 by great stop went for a long weekend with my 10 year old. the staff were brilliant from start to finish.stored bags when room not quite ready. very accommodating. discount on pre booked breakfast. superb staff and food. easy check in and out. would highly recommend. will be coming again. July 30, 2015
Rated 4.0 out of 5.0 by Great location, poor wifi connectivity Stayed with family for five days on holiday with our rooms on the fifth floor. Despite requesting adjacent rooms two weeks earlier this was only arranged when we arrived and reminded the check in staff. Overall the hotel is a good choice especially due to location, nice and quiet. Beds are extremely comfortable though rooms are on the smaller side. Major downside was the internet connectivity via WiFi, it was very poor on the 5th floor and the disappointing thing was the front desk employee feigning surprise when i rang to complain. Finally someone called and informed us the issue was with BT, not sure how accurate this was. Its a major issue for travelers who would want to keep connected especially with business. Otherwise we had an overall good stay. July 27, 2015
Rated 4.0 out of 5.0 by Comfortable and good service I stayed for 5 days in July 2015. Overall great service, except that the breakfast ran out of supply for some major items, such as fruit and smoothies, half an hour before the breakfast time ended. July 26, 2015
Rated 4.0 out of 5.0 by Excellent overnight stay Good quick check in. Room ready early. Great location. Good value. That's all I ask for! July 25, 2015
Rated 5.0 out of 5.0 by Great Location Only 100 meters from Russel Square Tube station. Good for travelling in London. In the neighborhood there are various good resturants, at least two supermarkets and a nice shoping center. The atmosphere is nice, the staff are very kind and accommodating. Breakfast is very good. Pay attention to the WIFI rules, an unclear information cost us an addition fee that could be avoided. Highly recommended hotel. July 25, 2015
Rated 5.0 out of 5.0 by A very pleasant stay in a great location We were at a week-long summer school at nearby London University Senate House, so the location was most convenient for that and central for other London landmarks etc too. Initial problems with wifi reception were quickly cheerfully and effectively resolved by a room change. We much enjoyed our stay. I have mobility problems and had an electric buggy on hire, regarding which the Concierge staff could not have been more helpful. All told, a very highly-recommended property to which we'd have no hesitation in returning - and hope we can, for next year's School! July 23, 2015
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