Rated 4.3 out of 5 by 1156
Rated 4.0 out of 5.0 by Six Sigma Convinience and comfort
Some minor things that would like to draw your attentions are:
A little surprise to find no refrigator/mini bar in guest rooms.
Have difficulty to keep cold drinks such as red or white wines, soft drinks, milk, cakes and ice cream....etc.
Suggest the breakfast content could be changed/rotated slightly on daily basis to provide customer some fresh choice....typical example is chicken sausage on odd weekdays while pork sausage for even weekdays, provide vegetable salads, boiled hams to replace fried hams.....etc.
October 3, 2015
Rated 3.0 out of 5.0 by Michelle Trimmell Okay but not great
This hotel is in a location that allows them to be very overpriced. What was labeled an "Executive Suite" was very, very small. It was nice and clean. There was no ice anywhere nor an ice bucket and the small fridge was not very cold at all. The bartender at the Starbucks was willing to give us a bucket of ice thankfully. The staff was very friendly and nice. The parking situation is bad. The ads online show parking available. Parking is NOT available. You pay to park as the hotel has no parking garage of their own. This makes for a precarious trek from the room to the car with your things and vice versa when you arrive and when you leave. The restaurant says it's open all day but it isn't. Overall, clean room with comfortable bed, way overpriced, nice staff, no parking, no ice, etc. Wouldn't stay there again based on value for the price.
October 2, 2015
Rated 5.0 out of 5.0 by Used to like Holiday Inns fantastic hotel and a great location
5 Star service and the best hotel staff encountered in a Holiday Inn.
Highly recommend this hotel for anyone planning to visit London.
September 30, 2015