Rated 4.7 out of 5 by 334
Rated 5.0 out of 5.0 by peanut09 An oasis of calm in a vibrant part of London
Greeted by a Smiling face speedily checked in. Clean simply decorated room. Comfy bed and a choice of pillows. Clean bathroom. Staff have excellent local knowledge thanks for the tip about the italian rest. Peaceful sleep. Great breakfast like the decor feels cosy. Overall a lovely stay just needs a pool to make it perfect.
July 18, 2013
Rated 5.0 out of 5.0 by Diamondstar Just gets better!!!!!
Second stay at this hotel and am so pleased to say although I thought it couldn't this Holiday Inn has got better!
Greeted at check in by Duty Manager, what a lovely gesture.
Staff all wonderful, friendly and nothing is too much trouble (genuine and not put on!)
Room upgrade given, again thanks so much for your appreciation to Priority Club members, this is so no existent in so many other hotels in chain.
LOVE the new reception and bar area.
Could unfortunately not eat at the hotel but new menu looks so reasonable for a London hotel, even room service, what a treat!!
Nice new touches, small vases with flowers in room and great soft decent sized bathrobes.
What can I say you are really No 1 for Holiday Inns and they should all take notice of you.
Great location, great hotel we will be back very soon.
June 27, 2013
Rated 4.0 out of 5.0 by CrisLP Nice place to stay in London
Very nice hotel with a romantic view on Camden Lock in one of my favourite places in London, that is Camden. I would only suggest a renovation, especially in the bathrooms. I will return for sure next time I visit London.
June 25, 2013
Rated 5.0 out of 5.0 by wuweiwu1 Up on the roof
This is the second time we have stayed here so we can enjoy Camden Lock and Market. This time we opted for a Penthouse Room overlooking the locks. As this was a rare treat we spent the money for this upgrade and were not disappointed. The room was large and comfortable with a curved window out onto our own private balcony. We would have preferred the railing to have gone round to our furthest window though as we suddenly had someone from our neighbouring room stood next to our window so perhaps the hotel might want to consider moving this for privacy of future occupants?
The view was fantastic and we sat watching the world go by below in between visits to the market and various restaurants below. We opted both mornings to eat out for breakfast and found Porkies Bistro nearby which was great with very tasty food and for no more than the cost of the hotel breakfast.
This hotel is comfortable with good staff but is about the location. If you want peace and quiet you might want to avoid it as the noise from the bars and clubs below does go on to the early hours. If you are a light sleeper ask for a room away from the lock but better still, join them! This hotel is about enjoying Camden and we will certainly be back for more.
June 24, 2013
Rated 5.0 out of 5.0 by lengkok Stay here, do not hesitate
Holiday Inn, Camden Lock in everyway perfect, from the moment the automatic doors open you are personally greeted, and check in perfect, even to the point of the lift being called for you, all staff in every section of the hotel greet you with goodmorning and the breakfast was top class, the staff deserve recognition for going that extra mile, I travel a lot and have stayed in a lot of hotels and it would be good to see this standard of service through out the hotel industry, Well done Camden Lock and thank you we will be back
I should say something about location, 10 mins walk along the canal to London Zoo and Regents Park, Camden Market 2 mins walk, good quality eateries within walking distance along with lively bars and wonderful atmosphere, Tube station under 10mins slow walk. yes we enjoyed out london break
June 20, 2013
Rated 5.0 out of 5.0 by Kirstie39 Brilliant
I recently stayed at this Hotel with my family and was VERY impressed. The room was very clean, modern & looked recently refurbished. The staff were friendly and helpful at all times - we had to request more milk and toiletry items (complimentary!) that we had forgotten and both were brought to us very quickly.
The room was comfortable - slightly warm but there was air con that could have been used. We were in a family room with 2 double beds & there was still plenty of room to move around. The only negative was that the water temp was just slightly too hot for the kids & I couldn't seem to get it any colder but for an adult it would have been fine.
Breakfast was £9 each (kids ate free) & it was worth every penny - there was anything there that you could possibly have wanted for breakfast & it was all very fresh & tasty. There were also kids board games to occupy the kids. All in all a really nice hotel - would def reccomend
June 19, 2013
Rated 5.0 out of 5.0 by dpmod Fantastic Service and Location
First time to stay in this hotel and wouldn't hesitate to recommend to anyone looking for a hotel in this part of London.
Wonderful location, with the stay made even better by the fantastic staff, in particular Nima, who did whatever he could to make the stay tick along.
Amazing room and balcony, overlooking Camden Lock.
Loved the stay so much, have already made another booking and looking forward to it immensely.
June 14, 2013
Rated 5.0 out of 5.0 by MikeyH Excellent Base for Exploring Camden Town
This is the second visit to this hotel and it is very good.
The staff are very friendly and helpful on arrival and was given a Platinium Club upgrade without asking.
My room over looking the lock was well laid out and very clean.
The location is excellent for exploring Camden Town being 2 minutes walk from the market and 5 minutes to the tube for Central London.
Will continue to use when in London.
June 10, 2013
Rated 5.0 out of 5.0 by Bez56 Excellent Service
This was our first stay at the Holiday Inn, Camden and we were very impressed by the helpful staff and service. The hotel itself was clean, comfortable and quiet but right next to the market. The breakfast was very good quality, and good value too. We will definitely use the hotel again.
June 7, 2013
Rated 5.0 out of 5.0 calm oasis in very busy Camden Lock
The Holiday Inn has a good product and its hotel at Camden Lock exemplifies this. Good reception, nice room, very good breakfast and friendly staff. Great place to stay - highly recommended as a base to visit the London Zoo
June 5, 2013
Rated 5.0 out of 5.0 by Chowder Altogether a very enjoyable experience
Excellent service from friendly staff. Clean, comfortable hotel. Will definitely return.
June 4, 2013
Rated 5.0 out of 5.0 by Nieldy49 The staff made the stay special.
We've stayed in many London hotels for both work and leisure, but this is the best by far. You are within sight of Camden Locks and an easy stroll from the Northern Line underground station, so all bases are covered. In addition, the staff are really charming. I must mention Marta, behind the front desk, for whom nothing was too much trouble,
Great hotel, great position and great staff. You can't ask for more.
May 17, 2013
Rated 2.0 out of 5.0 better not!
+service staff was friendly and fast, breakfast had very good quality.
- the 2 big double beds in the room were not suitable for 4 persons, because too small and very wobbly.
- noisy young people were smoking on the floor, screeming and running, nobody took care of it.
- the service staff at the desk told me more than once complete wrong information about public transport on a bank holiday. seemed they wanted me to go by taxi (get provision?).
- service staff could not remember the conditions of negotiated rates, and later told something about VAT and system change ... but all other customers on this rate may have paid more than they should.
- maids did not speak a word of english.
- unfriendly lady as breakfast staff manager.
- service staff gave wrong information about breakfast times.
May 11, 2013
Rated 5.0 out of 5.0 by Joanne1964 Wonderful!
Once again, faultless. We were upgraded to a room with a wonderful view of the Lock.
The staff are always very welcoming and go out of their way to may your stay a special one. A bottle of Red Wine in the room with a welcome message. The duty manager spoke to us to make sure that everything was ok, and if we needed anything now or if we stay again, just to contact her and she would make sure everything went as smoothly as usual.
We were in a Deluxe this time, which was a good size. last time we stayed in one of the suites which, if you can afford to upgrade I would recommend as it is fantastic sitting on your balcony looking at the hustle and bustle of Camden mixed with the tranquillity of the barges on the canal.
The breakfast was great, full English, Cold meats, Danish, Fruit etc.
The location couldn't be better! It really is in the middle of it all! Easy to get to the tubes and so many bars, restaurants to choose from along with hundreds of market stalls and shops
It is a very short scenic walk along the canal to Regents Park and Zoo and a little further to Little Venice.
Only two stops from Kings Cross - so most areas very easy to access by Tube.
Once again Thank you Camdeners for what is a very memorable break away, :)
May 10, 2013
Rated 4.0 out of 5.0 by rcian63 Great location and comfortable
Its a real pleasure staying there, everyone is friendly..
May 4, 2013
Rated 4.0 out of 5.0 by katakura Very enjoyable stay
we had a very quied room; reception desk was very friendly and helpful, Breakfast-selection was very good and fresh! The Hotel is very good situated; you can reach the Tube very quickly.
April 28, 2013
Rated 4.0 out of 5.0 by John3690 Hotel had the builders in!
The entrance was closed off and small entrance only ,very awkward down steps.This was very relevant as I had a plastercast removed from my leg and ankle the day before and it caused me concern you do not expect when trying to have a relaxing holiday.
The restaurant was closed,told use bar area.First night only 1 table available near the door and the door was propped open!! Second and third nights all tables occupied. We spent 250 pounds elsewhere,not through choice,but necessity.
The hotel should have been closed for refurbishment.Clearly it was kept open for short term monetary gain.
As the reception was being moved ,there was an acknowledged
communication breakdown with reception and breakfast room, so that even though I had booked B&B for 4 persons I was told I was room only and would have to pay, (repeated again second morning). Staff were very very friendly and helpful in difficult situation.
April 19, 2013
Rated 5.0 out of 5.0 by Montanah83 Fantastic!
Brilliant location, staff and rooms
Would definitely stay again - tomorrow!
April 12, 2013
Rated 5.0 out of 5.0 Loved Camden Town
My daughter and I stayed for two nights at the Holiday Inn Camden and we had a geat time.
The hotel was perfectly situated for us to enjoy the Camden markets and shops and only two stops on tube from Kings Cross. We will definately be staying there again.
The staff were so helpful and friendly.
April 11, 2013
Rated 5.0 out of 5.0 by hodgsonhome Outstanding, def feel like an individual. Well Done!!
Stayed here whilst visiting daughter, for Mothers Day and Husbands birthday. From arrival to check out, front office, bar and housekeeping all delivered a very personal, professional, friendly and outstanding service (having been a General Manager in hotels know how difficult this is to achieve). The 'surprises' for my hubby's birthday were really lovely... thank you. The locatin of the room, cleanliness, service etc etc.... exceptional. Can't wait to stay again. Thank you, again, we'll done!
April 9, 2013
Rated 5.0 out of 5.0 by lynchy perfect
could not have been better in anyway ! thank you very much
April 6, 2013
Rated 5.0 out of 5.0 by lago Excellent hotel in every way
this hotel was superb in every way,friendly staff,clean,comfortable and location wise brilliant for Camden and the immediate district..
April 4, 2013
Rated 5.0 out of 5.0 by ClaireC1 Camden Lock is a great place to stay
A great welcome and care by all the staff.
The location is fantastic for experiencing Camden Lock.
April 2, 2013
Rated 5.0 out of 5.0 by SomersetSteve Very Welcoming
Having spent the last 2 years at this hotel, I will be sorry to leave
The hotel staff are extremely friendly and welcoming and very knowledgeable.
The rooms are comfortable and the food is excellent.
It's location is superbly situated in a lively area of the city
I recommend it to everyone
March 25, 2013
Rated 4.0 out of 5.0 by AP84 Great location, great views and very service orientated staff
The hotel is situated in an excellent location and this is definitely one of its biggest selling points. I was pleasantly surprised that the location and views over the lock were not the only notable points about the hotel, but that the staff service, breakfast and amenities were all of a very good standard also. We thoroughly enjoyed our stay and I'm sure I will be visiting again soon. Many thanks!
March 25, 2013
Rated 5.0 out of 5.0 by millgirl Great hotel
I enjoyed every minute of my stay. Location was great, check in was quick, the room was clean and had everything I needed. The hotel is close to Camden Town Underground which is very easy when you come from St Pancras. Staff was very helpful and nice, breakfast was tasty.
The only minus point is the fact that wifi is free in the lobby only.
March 23, 2013
Rated 5.0 out of 5.0 by Coolest Always great!
I've stayed here now a bunch of times, and it's become my favorite, for my own leisure travel (as opposed to business trips). I generally get a room with a window directly overlooking the canal, although I do also like the ones on the side with a balcony (when the weather's warmer). Easy walk to subway (tube) stations, the Camden street bazaars, small night clubs and even a multiscreen cinema.
March 22, 2013
Rated 4.0 out of 5.0 by cwalding First trip to camden
We stayed in room 205 on a friday night - the room was lovely but there was a lot of noise coming from the bar opposite, the window did not seem to block out any noise, luckily we were ourselves going to the roundhouse some came back with ringing ears, but there still was some noise evident from over the road.
Also the quality of the toilet roll could have been better.
i was not asked at reception if i was a priority member nor recognised for being such. no mention of being able to check out at a later time
March 19, 2013
Rated 5.0 out of 5.0 by Tony10 One of my Favourite holiday inns
Everythign is great about this hotel. It's position is ideal close to both the underground, the amazing Camden markets and the night life. The staff are all very friendly, very helpful and efficient. The hotel is modern, light and airy and the bedrooms are large for a londn hotel. I was on the road side and there was a little background noise but not too much. The bed was comfortable.
I am a priority member and this hotel makes you feel important and special with a nice welcome, a free drink and of course late check out. As i don't drink alcohol i would have liked a non alcoholic alternative to be available.
the breakfast is the best I've had at a holiday inn and tables were quickly cleared.
its not as cheap as some holiday inns but for its position i guess it is a fair price but means as a single leisure traveller it does mean there are cheaper alternatives.
the welcoming e-mails before arrival and thank you e-mail are a nice touch. Although i did e-mail in advance of my visit requesting some non tea infusions to be in my room but this had not been acted upon which is my only criticism of this hotel.
March 9, 2013
Rated 5.0 out of 5.0 by stacie84 great location
this hotel is in a great central location within camden with pleanty of restaurants and bars around to keep you occupied.
the infamous bar 55 is across the road which offers 2 4 1 on cocktails throughout the night.
staff at this hotel are extremely helpful and they will do all they can to make your stay a comfortable one.
room service is prompt and the staff are very polite.
there is parking available at this hotel for a charge of £15.
you can park in the street (jamestown road) for free between the hours of 6.30pm and 8.30am. but beware, the traffic wardens are ready to pounce in the morning!
overall a great hotel, i stay here every monday and i am yet to have a complaint.
March 8, 2013