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Rated 4.7 out of 5 by 335 reviewers.
Rated 5.0 out of 5.0 by Great hotel ! Thanks for a very great place to stay, everything was more than we expected! August 6, 2014
Rated 5.0 out of 5.0 by excellent service excellent facilities and service as usual comfortable and quiet August 6, 2014
Rated 5.0 out of 5.0 by Perfect for our purposes The hotel was perfectly located for our purposes. The room was very clean and up to date. The breakfast was excellent. I was pleased to see such a variety of choice. We had room 111, at the side of the hotel overlooking the pub opposite. There was some noise outside but not to the detriment of a decent nights sleep. I was very happy with the hotel for our purposes, it fitted the bill perfectly! August 6, 2014
Rated 5.0 out of 5.0 by great stay! The Camden Lock Holiday Inn offered one of the better experiences I have enjoyed in quite some time. Cleanliness, comfort and good atmosphere all exceeded my expectations. Room size was above average, with two doube beds fitting without feeling cramped. Ample plugs and desk space allowed entire family ability to do their work. Staff was very helpful, and the onsite Starbucks was a great feature. The entire Camden Lock area teemed with a great excitement, with loads of shops, restaurants, and the undergound steps away. August 5, 2014
Rated 4.0 out of 5.0 by Comfortable bed and great service. Excellent stay with friendly service by the staff. August 4, 2014
Rated 5.0 out of 5.0 by Great location Stayed here for 2 nights last week. Excellent location, loads to see and do. V.helpful, friendly staff. Breakfast amazing , comfy bed, would not hesitate to recommend this hotel and hopefully will be staying again soon! Good value for Central London. August 3, 2014
Rated 3.0 out of 5.0 by Rambi No Upgrade for Plat Member, No perks, water in room etc, Previously, we were upgraded to Balcony on Lock, nothing this time. Tamara saved the day with parking at facility. Food and Beverage folks were awesome. Check-in recognized Plat member but did nothing to make us welcome!!! July 31, 2014
Rated 5.0 out of 5.0 by Excellent management and staff Very flexible and responsive management and staff. . One of my favorite properties to visit. July 31, 2014
Rated 4.0 out of 5.0 by clean and fresh nice hotel central for Camden shopping and night life. Easyu to get to by tube. July 30, 2014
Rated 4.0 out of 5.0 by Comfortable room and very good service Good comfortable room. Excellent service.....always eager to help. Average food. No formal restaurant. July 28, 2014
Rated 5.0 out of 5.0 by Great customer service We stayed at the Holiday Inn - Camden Lock on 24/7/14 and enjoyed our stay immensely. As it was my fiancé's birthday I informed the duty manager who very kindly left a birthday banner, messages and cookies in the room! He also provided us with a room that was close to the Camden Lock so we could enjoy the views. In addition, we were surprised to hear a knock on the door and receive complimentary watermelon and sparkling lemonade. A wonderful refreshing treat on a beautiful Summer's day. I joined the IHG club which meant I enjoyed complimentary wi-fi, a late check out and a morning newspaper. Thank you for a lovely stay, with excellent customer service, a special nod of thanks to Pablo, the duty manager! We certainly look forward to staying here again. July 28, 2014
Rated 5.0 out of 5.0 by all about the staff as should be obvious from the reviews here it is the staff that makes this hotel it has everything one should expect from this chain including a prime location and the appropriate pricing (for London) and is therefore often full however what places this hotel above many others ? its staff. pleasant, professional, ready with a smile and competent. exactly what you want when you arrive and they keep this up throughout your stay pablo, dora, gonzalo, tamara and co. truly make the difference and make you want to return a hotel is just a hotel, unless its staff make you feel welcome and these people really do it well July 27, 2014
Rated 5.0 out of 5.0 by Can't be better than this We checked in at 11pm and found that staff was ready for us to come and get our keys. They were friendly and ready to help even though my overseas adapter was messed up, the manager on duty provided one without any hesitation. Next morning the again at breakfast (A delicious one) staff was very welcoming. The location of the hotel is great and great attraction was surrounding restaurants and market. The Camden Food market was a gem on Jewel. We thoroughly enjoyed our stay for the property features and also the easy access to metro. July 25, 2014
Rated 4.0 out of 5.0 by WLAN Sollte überall und ohne Mitgliedschaft frei verfügbar sein! July 25, 2014
Rated 5.0 out of 5.0 by GREAT STAFF AND NICE ROOMS AT REASONABLE PRICE Staff are superb at this hotel! Great location - easy access to West End etc. Penthouse rooms are spacious and most have great views over the lock. I love this place - it's my go to hotel in London. July 25, 2014
Rated 5.0 out of 5.0 by Excelente Hotel, altamente recomedable su personal, las instalaciones, y el pintoresco lugar en el que se encuentra lo hacen una excelente opción si vista Londres July 23, 2014
Rated 5.0 out of 5.0 by Great service and excellant customer service Top notch service, even have taxi rates for each situation. Always there and want to help the customer. July 19, 2014
Rated 5.0 out of 5.0 by Great location and clean accommodation Upgraded to the queen room with a canal view. Was superb, could sit with balcony doors open and people watch all day. Great modern facilities and comfortable bed. Some noise at night but our room was on the first floor and we stayed on a Saturday night so was expected. But a nice touch, they provided free ear plugs to use. Check in staff were friendly and helpful for information on local eateries. Really enjoyed the stay and would definitely stay again. Camden is a great area to experience. July 17, 2014
Rated 5.0 out of 5.0 by Short but Surprisingly Nice Stay We needed to stay one night in a hotel before flying out of London. We choose this Holiday Inn for its proximity to the Camden Market. From the outside, the hotel looked like an industrial/commercial building, but the charm was all inside. Lovely staff, great amenities and comfortable rooms. And steps to the market. July 17, 2014
Rated 4.0 out of 5.0 by Nice stay Nice hotel but expensive cost for one nights stay at a hotel. July 16, 2014
Rated 5.0 out of 5.0 by Awesome When I got there it was rather early and, the room I had requested was still occupied so they gave me another one which was simply awesome with canal view and everything I needed to help me relax. The staff was as helpful as always and the English breakfast has everything you can think of. I will definitely be back later this year! July 15, 2014
Rated 4.0 out of 5.0 by Great Location and Excellent Service Family of 5 for 3 night stay. Great choice of hotel in fabulous central location at Camden Lock. All staff members we encountered were extremely helpful and friendly. Public areas bright and comfortable with a relaxed atmosphere. Hotel rooms fine though ours were dark due to facing on to a brick wall opposite which was pretty close. Others had bigger windows which opened on to the canal side and market - would prefer that on any future visit. Good choice of breakfast items. All in all we were sorry to leave. July 13, 2014
Rated 5.0 out of 5.0 by Great Service Excellent service!! Great and caring staff especially Front Desk and Concierge (Miguel, Zarah and Gonzalo). July 11, 2014
Rated 5.0 out of 5.0 by Comfortable with friendly staff, great location We stayed at the Holiday Inn on a Saturday night, the hotel was in the perfect location for bars and restaurants . We upgraded to a penthouse room which had a good balcony with views of the locks in one direction and across the London skyline in the other. The room facilities were excellent and everything was provided for a comfortable stay. July 10, 2014
Rated 5.0 out of 5.0 by Great place to stay Great location, wonderful and friendly staff and look forward to visiting again. July 8, 2014
Rated 3.0 out of 5.0 by Not as good as the previous visit based on the previous visit, we visited London for a birthday treat for one of the kids. Through back-office mis-communication, well short of last time July 8, 2014
Rated 5.0 out of 5.0 by Wonderful room for reviving and refreshing. Our family very much enjoyed our stay at this Holiday Inn in Camden Lock. The staff was kind, helpful and courteous. The room was very clean, roomy and met our needs for refreshing and quiet rest. The location was great with the underground a short walk away, the canal walk behind, several restaurants close by to choose from as well as Camden Market and a grocery store within a 3 minute walk. Lots of people come to enjoy what this area has to offer-it was very busy. But this Holiday Inn was like an oasis. Quiet and comfortable inside. Thank you to the staff for our pleasant memories. July 7, 2014
Rated 4.0 out of 5.0 by Camden Lock Quiet and friendly staff and close to tube station July 7, 2014
Rated 5.0 out of 5.0 by Why we always come back to Camden We love this hotel, I used to use it for business and it was always perfect, great internet, a brilliant business centre and good location. Now we use it for leisure and it's something we always enjoy. Not many hotels can do the business and pleasure equally well, this one does and does both of them superbly. For a short break in London, I recommend this hotel, the ONLY thing that lets it down is the lack of Parking, but the tube and buses to the city are close by so it's not really a problem. I want to mention the staff because part of the appeal is the very high level of customer service, and mention the party capital of London right there, just by the hotel, shopping, partying, tourism, gigs - all right there. July 6, 2014
Rated 4.0 out of 5.0 Reasonable choice in interesting area We were surprised to find that many London-area hotels can't accommodate a family of four. The Holiday Inn Camden Lock was, though the two queen beds used up most of the available space in the room. The hotel is quite pricy, but this is in part a reflection of the area. There are many restaurants and interesting shops within a few blocks of the hotel, and the Tube stop is only two blocks away. The main problems with the stay were (a) standard internet is very slow, and (b) if there is a party in the ground floor lounge area you'll likely hear it in your second floor room, though they do provide earplugs. July 3, 2014
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