Rated 4.6 out of 5 by 488
Rated 5.0 out of 5.0 by ILoveMaps Wonderful place! Wonderful people!
Stayed there and even got the penthouse suite with the deck on the top floor. Wonderful! Beautiful hotel and views, great location! Every one of the staff was so nice; they called for a very early taxi for us and just were the best.
March 29, 2015
Rated 2.0 out of 5.0 by DebbieI Nice but noisey
Lovely hotel, central location and very friendly staff. The rooms were great up to a point - they have very poor sound insulation, so not great if you are looking for a decent nights sleep. There is a pub/club with outdoor tables in the lane beside the hotel, where the party continues well into the wee hours. So If you are not planning on joining the party, ask for a room in a quieter part of the hotel in a room without an inter-leading door (this door acts as an amplifier - you can hear every word in the room next door!).
March 27, 2015
Rated 2.0 out of 5.0 by Indiana01 Let down by what has previously been a great hotel!
Having stayed at this hotel on numerous ocassions, I have found the facilities and the service to be exemplary. However, on this occasion the experience was quite the contrary. I was disappointed that other guests were being checked in yet my room was unavailable. The power tripped in the room overnight so no alarm call, charge on phones or use of hairdryer. On departure, the receptionist implied that this happens all the time but he would report it to the maintenance team - so much for customer focus! Let's hope that this is a one-off as the location and past service in this hotel have been greatly received. Sadly on this ocassion you let me down!
March 26, 2015