Rated 4.7 out of 5 by 288
Rated 4.0 out of 5.0 by Sb76 Comfortable room and very good service
Good comfortable room. Excellent service.....always eager to help. Average food. No formal restaurant.
July 28, 2014
Rated 5.0 out of 5.0 by KC_londoner Great customer service
We stayed at the Holiday Inn - Camden Lock on 24/7/14 and enjoyed our stay immensely. As it was my fiancé's birthday I informed the duty manager who very kindly left a birthday banner, messages and cookies in the room! He also provided us with a room that was close to the Camden Lock so we could enjoy the views. In addition, we were surprised to hear a knock on the door and receive complimentary watermelon and sparkling lemonade. A wonderful refreshing treat on a beautiful Summer's day. I joined the IHG club which meant I enjoyed complimentary wi-fi, a late check out and a morning newspaper. Thank you for a lovely stay, with excellent customer service, a special nod of thanks to Pablo, the duty manager! We certainly look forward to staying here again.
July 28, 2014
Rated 5.0 out of 5.0 by camden lock visit all about the staff
as should be obvious from the reviews here it is the staff that makes this hotel
it has everything one should expect from this chain including a prime location and the appropriate pricing (for London) and is therefore often full
however what places this hotel above many others ?
pleasant, professional, ready with a smile and competent.
exactly what you want when you arrive and they keep this up throughout your stay
pablo, dora, gonzalo, tamara and co. truly make the difference and make you want to return
a hotel is just a hotel, unless its staff make you feel welcome
and these people really do it well
July 27, 2014